SurveyLab vs. Sprinklr Service
SurveyLab vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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SurveyLab | N/A | SurveyLab is a professional survey tool that can be used in the multiple areas that include: Customer Experience Managerment, HR (incl. 360 Feedback), Market Research, online tests and forms. The product has been in the market for 10 years. The vendor says their distinguishing feature is providing dedicated customer support and on-demand development for clients. The system also provides white-label opition and integrations with other tools, via API, which means a wide variety of… | N/A | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
SurveyLab | Sprinklr Service | |
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Top Pros | ||
Top Cons | No answers on this topic |
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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Survey Distribution |
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Contact Center Software |
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Workforce Optimization (WFO) |
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SurveyLab | Sprinklr Service | |
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Small Businesses | Square 9 Softworks Score 9.7 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Qualaroo Score 6.6 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | PG Forsta HX Platform Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SurveyLab | Sprinklr Service | |
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Likelihood to Recommend | 9.1 (1 ratings) | 8.4 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
SurveyLab | Sprinklr Service | |
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Likelihood to Recommend | 7 Points Ltd. | Sprinklr |
Pros | 7 Points Ltd. | Sprinklr |
Cons | 7 Points Ltd. | Sprinklr |
Likelihood to Renew | 7 Points Ltd. No answers on this topic | Sprinklr |
Usability | 7 Points Ltd. No answers on this topic | Sprinklr |
Reliability and Availability | 7 Points Ltd. No answers on this topic | Sprinklr |
Performance | 7 Points Ltd. No answers on this topic | Sprinklr |
Support Rating | 7 Points Ltd. No answers on this topic | Sprinklr |
In-Person Training | 7 Points Ltd. No answers on this topic | Sprinklr |
Implementation Rating | 7 Points Ltd. No answers on this topic | Sprinklr |
Alternatives Considered | 7 Points Ltd. | Sprinklr |
Return on Investment | 7 Points Ltd. | Sprinklr |
ScreenShots | SurveyLab Screenshots |