What users are saying about
10 Ratings
1 Rating
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Score 7 out of 100
10 Ratings
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Score 8.1 out of 100

Feature Set Ratings

    Monitoring Tasks

    7.5

    Neustar Webmetrics

    75%

    AlertSite

    Feature Set Not Supported
    N/A
    Neustar Webmetrics ranks higher in 2/2 features

    Remote monitoring

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Automated alerts and notifications

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Reporting

    6.3

    Neustar Webmetrics

    63%

    AlertSite

    Feature Set Not Supported
    N/A
    Neustar Webmetrics ranks higher in 3/3 features

    Performance data reports

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Customizable reporting

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Data visualization

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Security

    7.0

    Neustar Webmetrics

    70%

    AlertSite

    Feature Set Not Supported
    N/A
    Neustar Webmetrics ranks higher in 1/1 features

    Administrator access control

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Application Performance Management

    Neustar Webmetrics

    Feature Set Not Supported
    N/A
    6.9

    AlertSite

    69%
    AlertSite ranks higher in 12/12 features

    Application monitoring

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Database monitoring

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Threshold alerts

    N/A
    0 Ratings
    6.8
    68%
    3 Ratings

    Predictive capabilities

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Application performance management console

    N/A
    0 Ratings
    7.2
    72%
    3 Ratings

    Collaboration tools

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Out-of-the box templates to monitor applications

    N/A
    0 Ratings
    7.8
    78%
    3 Ratings

    Application dependency mapping and thresholding

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Virtualization monitoring

    N/A
    0 Ratings
    7.9
    79%
    2 Ratings

    Server availability and performance monitoring

    N/A
    0 Ratings
    6.4
    64%
    3 Ratings

    Server usage monitoring and capacity forecasting

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    IT Asset Discovery

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Attribute Ratings

    • Neustar Webmetrics is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Neustar Webmetrics

    70%
    1 Rating
    6.3

    AlertSite

    63%
    3 Ratings

    Likelihood to Renew

    Neustar Webmetrics

    N/A
    0 Ratings
    3.0

    AlertSite

    30%
    1 Rating

    Usability

    Neustar Webmetrics

    N/A
    0 Ratings
    7.0

    AlertSite

    70%
    1 Rating

    Support Rating

    Neustar Webmetrics

    N/A
    0 Ratings
    4.5

    AlertSite

    45%
    4 Ratings

    Implementation Rating

    Neustar Webmetrics

    N/A
    0 Ratings
    7.0

    AlertSite

    70%
    1 Rating

    Likelihood to Recommend

    Neustar Webmetrics

    If you need to gauge whether your site is up or down, then Neustar will give you exactly what you are looking for. However, if you need more granularity for specific application or sub-systems and their functionality, this product will need to be subsidized with other applications that provide more data or information on how individual components or systems are working.
    Tyler Twitchell | TrustRadius Reviewer

    AlertSite

    AlertSite works exceptionally well if you need to analyze how your digital assets perform over time and, based on provided reports, determine the potential slow down root cause to make data-driven decisions instantly. In case you are used to analyzing by visually representing your availability and performance, AlertSite might not be the perfect solution for you.
    Anonymous | TrustRadius Reviewer

    Pros

    Neustar Webmetrics

    • It allows access to a history of checks, how much time they took, and if any errors were detected.
    • It can alert several people, or many in a group, for information related to the application availability.
    • When drilling down into the check, the logs can pinpoint the exact time and code events and how long each step took to respond.
    Tyler Twitchell | TrustRadius Reviewer

    AlertSite

    • The Deja-Click Recorder is an excellent tool.
    • Good UI that translates to large NOC screens well.
    • Easy Alerting and Reporting.
    Rob Bates | TrustRadius Reviewer

    Cons

    Neustar Webmetrics

    • The interface can be buggy.
    • We have experienced false positives of a system outage that was not accurate.
    • It's not a true measure of system performance or uptime, but simply judges up or down from a holistic view.
    Tyler Twitchell | TrustRadius Reviewer

    AlertSite

    • The pricing model is very pricey when compared to alternatives.
    • Lost of upfront costs.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Neustar Webmetrics

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    AlertSite

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Neustar Webmetrics

    No score
    No answers yet
    No answers on this topic

    AlertSite

    AlertSite 3.0
    Based on 1 answer
    Reviewing other cost saving options
    Anonymous | TrustRadius Reviewer

    Usability

    Neustar Webmetrics

    No score
    No answers yet
    No answers on this topic

    AlertSite

    AlertSite 7.0
    Based on 1 answer
    Pretty good product only issue was cost
    Anonymous | TrustRadius Reviewer

    Support Rating

    Neustar Webmetrics

    No score
    No answers yet
    No answers on this topic

    AlertSite

    AlertSite 4.5
    Based on 4 answers
    What we have noticed so far is the fact that AlertSite customer support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues. They are quick to respond and provide sufficient guidance about how to implement product features efficiently, integrate new tools, and fix product issues.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Neustar Webmetrics

    To be honest, I am not certain why this product was initially chosen over other products. It was being used when I started working at a new job. I was trained on its use and focused on tracking issues when an alert was given. There are many products that can be used for monitoring site uptime. Neustar definitely has its uses for monitoring if a site is up or down, but its lack of granularity can turn some away.
    Tyler Twitchell | TrustRadius Reviewer

    AlertSite

    We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
    Rob Bates | TrustRadius Reviewer

    Return on Investment

    Neustar Webmetrics

    • Our company at one time gauged overall system uptime using Neustar WebMetrics to provide this data
    • Due to the limitations with the applications ability to show system functionality and uptime we have begun using other methods for determining system uptime for our customers.
    • The interface can be a bit tricky to understand during first use. There is somewhat of a learning curve.
    Tyler Twitchell | TrustRadius Reviewer

    AlertSite

    • Creating complex web monitor scripts in just a few clicks reduced time to create monitoring improvements.
    • AlertSite Single Sign-On feature reduced integration costs.
    Anonymous | TrustRadius Reviewer

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