What users are saying about
7 Ratings
1 Ratings
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Score 7 out of 100
7 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Neustar Webmetrics

If you need to gauge whether your site is up or down, then Neustar will give you exactly what you are looking for. However, if you need more granularity for specific application or sub-systems and their functionality, this product will need to be subsidized with other applications that provide more data or information on how individual components or systems are working.
Tyler Twitchell | TrustRadius Reviewer

AlertSite

AlertSite works exceptionally well if you need to analyze how your digital assets perform over time and, based on provided reports, determine the potential slow down root cause to make data-driven decisions instantly. In case you are used to analyzing by visually representing your availability and performance, AlertSite might not be the perfect solution for you.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Neustar Webmetrics
7.5
AlertSite
Remote monitoring
Neustar Webmetrics
8.0
AlertSite
Automated alerts and notifications
Neustar Webmetrics
7.0
AlertSite

Reporting

Neustar Webmetrics
6.3
AlertSite
Performance data reports
Neustar Webmetrics
9.0
AlertSite
Customizable reporting
Neustar Webmetrics
5.0
AlertSite
Data visualization
Neustar Webmetrics
5.0
AlertSite

Security

Neustar Webmetrics
7.0
AlertSite
Adinistraor access control
Neustar Webmetrics
7.0
AlertSite

Application Performance Management

Neustar Webmetrics
AlertSite
6.7
Application monitoring
Neustar Webmetrics
AlertSite
7.1
Database monitoring
Neustar Webmetrics
AlertSite
6.4
Threshold alerts
Neustar Webmetrics
AlertSite
7.2
Predictive capabilities
Neustar Webmetrics
AlertSite
6.0
Application performance management console
Neustar Webmetrics
AlertSite
7.6
Collaboration tools
Neustar Webmetrics
AlertSite
7.4
Out-of-the box templates to monitor applications
Neustar Webmetrics
AlertSite
7.7
Application dependency mapping and thresholding
Neustar Webmetrics
AlertSite
6.7
Virtualization monitoring
Neustar Webmetrics
AlertSite
6.6
Server availability and performance monitoring
Neustar Webmetrics
AlertSite
6.1
Server usage monitoring and capacity forecasting
Neustar Webmetrics
AlertSite
5.7
IT Asset Discovery
Neustar Webmetrics
AlertSite
5.4

Pros

Neustar Webmetrics

  • It allows access to a history of checks, how much time they took, and if any errors were detected.
  • It can alert several people, or many in a group, for information related to the application availability.
  • When drilling down into the check, the logs can pinpoint the exact time and code events and how long each step took to respond.
Tyler Twitchell | TrustRadius Reviewer

AlertSite

  • The Deja-Click Recorder is an excellent tool.
  • Good UI that translates to large NOC screens well.
  • Easy Alerting and Reporting.
Rob Bates | TrustRadius Reviewer

Cons

Neustar Webmetrics

  • The interface can be buggy.
  • We have experienced false positives of a system outage that was not accurate.
  • It's not a true measure of system performance or uptime, but simply judges up or down from a holistic view.
Tyler Twitchell | TrustRadius Reviewer

AlertSite

  • The pricing model is very pricey when compared to alternatives.
  • Lost of upfront costs.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Neustar Webmetrics

No score
No answers yet
No answers on this topic

AlertSite

AlertSite 3.0
Based on 1 answer
Reviewing other cost saving options
Anonymous | TrustRadius Reviewer

Usability

Neustar Webmetrics

No score
No answers yet
No answers on this topic

AlertSite

AlertSite 7.0
Based on 1 answer
Pretty good product only issue was cost
Anonymous | TrustRadius Reviewer

Support Rating

Neustar Webmetrics

No score
No answers yet
No answers on this topic

AlertSite

AlertSite 4.0
Based on 3 answers
What we have noticed so far is the fact that AlertSite customer support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues. They are quick to respond and provide sufficient guidance about how to implement product features efficiently, integrate new tools, and fix product issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Neustar Webmetrics

To be honest, I am not certain why this product was initially chosen over other products. It was being used when I started working at a new job. I was trained on its use and focused on tracking issues when an alert was given. There are many products that can be used for monitoring site uptime. Neustar definitely has its uses for monitoring if a site is up or down, but its lack of granularity can turn some away.
Tyler Twitchell | TrustRadius Reviewer

AlertSite

We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
Rob Bates | TrustRadius Reviewer

Return on Investment

Neustar Webmetrics

  • Our company at one time gauged overall system uptime using Neustar WebMetrics to provide this data
  • Due to the limitations with the applications ability to show system functionality and uptime we have begun using other methods for determining system uptime for our customers.
  • The interface can be a bit tricky to understand during first use. There is somewhat of a learning curve.
Tyler Twitchell | TrustRadius Reviewer

AlertSite

  • Creating complex web monitor scripts in just a few clicks reduced time to create monitoring improvements.
  • AlertSite Single Sign-On feature reduced integration costs.
Anonymous | TrustRadius Reviewer

Pricing Details

Neustar Webmetrics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AlertSite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Neustar Webmetrics
7.0
AlertSite
7.1

Likelihood to Renew

Neustar Webmetrics
AlertSite
3.0

Usability

Neustar Webmetrics
AlertSite
7.0

Support Rating

Neustar Webmetrics
AlertSite
4.0

Implementation Rating

Neustar Webmetrics
AlertSite
7.0

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