New Relic vs. SolarWinds Web Performance Monitor (WPM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
New Relic
Score 8.3 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
SolarWinds Web Performance Monitor (WPM)
Score 8.0 out of 10
N/A
SolarWinds Web Performance Monitoring (WPM) is a website and SaaS application performance monitoring tool. It utilizes synthetic and real user monitoring for proactive issue detection and performance reporting. WPM is designed to be scalable with business needs.N/A
Pricing
New RelicSolarWinds Web Performance Monitor (WPM)
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
New RelicSolarWinds Web Performance Monitor (WPM)
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
New RelicSolarWinds Web Performance Monitor (WPM)
Features
New RelicSolarWinds Web Performance Monitor (WPM)
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
New Relic
-
Ratings
SolarWinds Web Performance Monitor (WPM)
10.0
1 Ratings
25% above category average
Remote monitoring00 Ratings10.01 Ratings
Multiple Server Monitoring00 Ratings10.01 Ratings
Automated alerts and notifications00 Ratings10.01 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
New Relic
-
Ratings
SolarWinds Web Performance Monitor (WPM)
10.0
1 Ratings
27% above category average
Performance data reports00 Ratings10.01 Ratings
Customizable reporting00 Ratings10.01 Ratings
Data visualization00 Ratings10.01 Ratings
Security
Comparison of Security features of Product A and Product B
New Relic
-
Ratings
SolarWinds Web Performance Monitor (WPM)
10.0
1 Ratings
46% above category average
Administrator access control00 Ratings10.01 Ratings
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User Ratings
New RelicSolarWinds Web Performance Monitor (WPM)
Likelihood to Recommend
8.1
(138 ratings)
10.0
(3 ratings)
Likelihood to Renew
8.8
(16 ratings)
-
(0 ratings)
Usability
7.5
(8 ratings)
-
(0 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(7 ratings)
10.0
(1 ratings)
Implementation Rating
8.0
(9 ratings)
-
(0 ratings)
Configurability
7.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
New RelicSolarWinds Web Performance Monitor (WPM)
Likelihood to Recommend
New Relic
It is perfect for observing our energy platforms during high-load situations, such as grid demand spikes, or our real-time ingest of sensor data, allowing us to respond in real time to anomalies. And it’s a good way to monitor API performance in client dashboards, too. But it’s not as conducive for low-budget/low-code work or deep customization that doesn’t get ample development support given its complexity and expense.
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SolarWinds
We've found WPM to be a fit for every web application that we wanted to monitor. If you have a web app that you'd like monitoring/alerting for then WPM may work for you. So far our only struggles have been when after logging in the app launches a new tab.
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Pros
New Relic
  • Capturing Front end Metrics specially web vitals and setting up alerts for violations really helps.
  • NRQL is great tool to fetch the data you need. With queries you can pull the data and put the data by table or by chart. You can even trend graphs and create dashboards.
  • Synthetic Monitoring is very helpful for proactive monitoring. You can use it for user journeys by using scripted browser monitor type or just check availability using PING type.
  • ASk AI is great addition that can fetch details you need with natuaral language
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SolarWinds
  • Testing web applications
  • Ability to log in to secure sections of websites in order to test user authentication
  • Provides a detailed history of steps taken and provides print screens of each step. If an error occurs you can see the web page to better diagnose issues.
Read full review
Cons
New Relic
  • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
  • support for very low level specific integration from APIs to classes to functions to piece of code
  • More detailed documentation, as we faced issues while integrating for the first time.
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SolarWinds
  • The recorder is clunky and must be run on a local machine.
  • It does not support frames.
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Likelihood to Renew
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
Read full review
SolarWinds
No answers on this topic
Usability
New Relic
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
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SolarWinds
No answers on this topic
Reliability and Availability
New Relic
Never observed an outage
Read full review
SolarWinds
No answers on this topic
Performance
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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SolarWinds
No answers on this topic
Support Rating
New Relic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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SolarWinds
Solarwinds support is top-notch, and while we rarely have to call them, they are always very helpful when we do.
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Implementation Rating
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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SolarWinds
No answers on this topic
Alternatives Considered
New Relic
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
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SolarWinds
At the time we purchased WPM we were not aware of alternatives and therefore did not compare them.
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Scalability
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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SolarWinds
No answers on this topic
Return on Investment
New Relic
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
Read full review
SolarWinds
  • Better reporting of down states to allow for SLA reporting
  • Better alerting during certain failure conditions which allows the IT org to respond faster
  • More thorough history to review past errors and see screenshots of the errors.
Read full review
ScreenShots