What users are saying about
Nintex Process Platform
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Top Rated
351 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 351 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 9 reviews and ratings
Feature Set Ratings
Reporting & Analytics
7.4
Nintex Process Platform
74%
ProntoForms
Feature Set Not Supported
N/A
Nintex Process Platform ranks higher in 3/3 features
Nintex Process Platform ranks higher in 3/3 features
Dashboards
7.3
73%
113 Ratings
N/A
0 Ratings
Standard reports
7.4
74%
120 Ratings
N/A
0 Ratings
Custom reports
7.4
74%
108 Ratings
N/A
0 Ratings
Process Engine
7.6
Nintex Process Platform
76%
ProntoForms
Feature Set Not Supported
N/A
Nintex Process Platform ranks higher in 8/8 features
Nintex Process Platform ranks higher in 8/8 features
Process designer
8.5
85%
161 Ratings
N/A
0 Ratings
Process simulation
8.2
82%
12 Ratings
N/A
0 Ratings
Business rules engine
7.6
76%
144 Ratings
N/A
0 Ratings
SOA support
7.4
74%
132 Ratings
N/A
0 Ratings
Process player
7.3
73%
9 Ratings
N/A
0 Ratings
Support for modeling languages
5.5
55%
5 Ratings
N/A
0 Ratings
Form builder
8.5
85%
163 Ratings
N/A
0 Ratings
Model execution
7.9
79%
133 Ratings
N/A
0 Ratings
Collaboration
7.3
Nintex Process Platform
73%
ProntoForms
Feature Set Not Supported
N/A
Nintex Process Platform ranks higher in 1/1 features
Nintex Process Platform ranks higher in 1/1 features
Social collaboration tools
7.3
73%
8 Ratings
N/A
0 Ratings
Content Management Capabilties
7.3
Nintex Process Platform
73%
ProntoForms
Feature Set Not Supported
N/A
Nintex Process Platform ranks higher in 1/1 features
Nintex Process Platform ranks higher in 1/1 features
Content management
7.3
73%
11 Ratings
N/A
0 Ratings
Survey Format & Appearance
Nintex Process Platform
Feature Set Not Supported
N/A
9.0
ProntoForms
90%
ProntoForms ranks higher in 1/1 features
ProntoForms ranks higher in 1/1 features
Custom logo/branding
N/A
0 Ratings
9.0
90%
1 Rating
Survey Content
Nintex Process Platform
Feature Set Not Supported
N/A
9.0
ProntoForms
90%
ProntoForms ranks higher in 3/3 features
ProntoForms ranks higher in 3/3 features
Changes to live survey
N/A
0 Ratings
9.0
90%
1 Rating
Question design help
N/A
0 Ratings
9.0
90%
1 Rating
Multiple question types
N/A
0 Ratings
9.0
90%
1 Rating
Survey Logic
Nintex Process Platform
Feature Set Not Supported
N/A
9.0
ProntoForms
90%
ProntoForms ranks higher in 1/1 features
ProntoForms ranks higher in 1/1 features
Survey logic flexibility
N/A
0 Ratings
9.0
90%
1 Rating
Survey Reporting & Analytics
Nintex Process Platform
Feature Set Not Supported
N/A
9.0
ProntoForms
90%
ProntoForms ranks higher in 5/5 features
ProntoForms ranks higher in 5/5 features
Response tracking
N/A
0 Ratings
9.0
90%
1 Rating
Data export
N/A
0 Ratings
9.0
90%
1 Rating
Standard reports
N/A
0 Ratings
9.0
90%
1 Rating
Custom reports
N/A
0 Ratings
9.0
90%
1 Rating
Analytics
N/A
0 Ratings
9.0
90%
1 Rating
Survey Administration & Security
Nintex Process Platform
Feature Set Not Supported
N/A
9.0
ProntoForms
90%
ProntoForms ranks higher in 2/2 features
ProntoForms ranks higher in 2/2 features
Access controls
N/A
0 Ratings
9.0
90%
1 Rating
Compliance
N/A
0 Ratings
9.0
90%
1 Rating
Survey Distribution
Nintex Process Platform
Feature Set Not Supported
N/A
9.0
ProntoForms
90%
ProntoForms ranks higher in 1/1 features
ProntoForms ranks higher in 1/1 features
Respondent restrictions
N/A
0 Ratings
9.0
90%
1 Rating
Attribute Ratings
- ProntoForms is rated higher in 2 areas: Usability, Support Rating
- Nintex Process Platform and ProntoForms are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.5
Nintex Process Platform
85%
200 Ratings
8.5
ProntoForms
85%
6 Ratings
Likelihood to Renew
7.1
Nintex Process Platform
71%
21 Ratings
ProntoForms
N/A
0 Ratings
Usability
8.1
Nintex Process Platform
81%
13 Ratings
9.3
ProntoForms
93%
3 Ratings
Availability
8.8
Nintex Process Platform
88%
11 Ratings
ProntoForms
N/A
0 Ratings
Performance
9.3
Nintex Process Platform
93%
7 Ratings
ProntoForms
N/A
0 Ratings
Support Rating
7.9
Nintex Process Platform
79%
24 Ratings
9.1
ProntoForms
91%
5 Ratings
In-Person Training
7.0
Nintex Process Platform
70%
1 Rating
ProntoForms
N/A
0 Ratings
Online Training
8.9
Nintex Process Platform
89%
2 Ratings
ProntoForms
N/A
0 Ratings
Implementation Rating
8.4
Nintex Process Platform
84%
17 Ratings
ProntoForms
N/A
0 Ratings
Product Scalability
9.7
Nintex Process Platform
97%
3 Ratings
ProntoForms
N/A
0 Ratings
Likelihood to Recommend
Nintex Process Platform
UI is generally excellent. We can incorporate outsider apparatuses like 365. As I mentioned before it's solid with robotizing and enhancing business cycles and work processes. All manual and tedious work processes are wiped out thus no requirement for a human hand. It might be a handful if you have it in your inventory.

Verified User
General Manager in Other
Entertainment Company, 51-200 employeesProntoForms
ProntoForms is well suited when it is important to quickly collect data in real-time. It does this excellently and helps to simplify the whole process of capturing data.
Senior Software Engineer
Enigma Technologies, Inc.Computer Software, 51-200 employees
Pros
Nintex Process Platform
- Process mapping and designing of models, which perfectly issues an outline for swift actions.
- Constant issuance of standard report, a formal way that improves the processes that enhance fruitful operations.
- Automation of several actions, more so those with routine requirements and daily commitments.
Digital Specialist
Frost BankBanking, 1001-5000 employees
ProntoForms
- Out of the box integrations.
- Simple user interface (not much coding experience needed).
- Enablement of OCR scanning, telemetry and camera data.

Verified User
Manager in Information Technology
Maritime Company, 1001-5000 employeesCons
Nintex Process Platform
- Nintex Process Platform is an overwhelming platform for staff unfamiliar with IT, for this reason only the IT team is in charge of using this tool.
- Cloud costs can be very high.
- Better training for users unfamiliar with IT can go a long way toward expanding the use of Nintex Process Platform.
IT Network Support Technician
HD SupplyWholesale, 5001-10,000 employees
ProntoForms
- Customer facing forms so that the user does not need a subscription to fill it out. As of now, I have no ability to send a customer a form to fill out, so we have to use other methods to do so.
- Tools that give account owner ability to create custom outputs. Being that I have design and development experience and would be more than capable to design and launch my own custom outputs, I do not have the access to do so.
Training and Product Manager of US Service
Mar Cor PurificationMedical Devices, 1001-5000 employees
Pricing Details
Nintex Process Platform
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Nintex Process Platform Editions & Modules
—
Additional Pricing Details
—ProntoForms
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 Volume discounts available
ProntoForms Editions & Modules
Edition
Essentials | $151 |
---|---|
Advanced | $451 |
Enterprise | Contact Us2 |
- Monthly per user
- Volume discounts available
Additional Pricing Details
—Likelihood to Renew
Nintex Process Platform
Nintex Process Platform 7.1
Based on 21 answers
We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows. Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
IT application engineer
NikogroupElectrical/Electronic Manufacturing, 501-1000 employees
ProntoForms
No score
No answers yet
No answers on this topic
Usability
Nintex Process Platform
Nintex Process Platform 8.1
Based on 13 answers
Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
Staff Project Manager, Awesomizer, Fixer, Maker, Collaboration Enabler
Beckman Coulter, IncBiotechnology, 10,001+ employees
ProntoForms
ProntoForms 9.3
Based on 3 answers
ProntoForms is user friendly and very intuitive. It doesn't take much time to learn how to use it. Customization is also a breeze.
Senior Software Engineer
Enigma Technologies, Inc.Computer Software, 51-200 employees
Reliability and Availability
Nintex Process Platform
Nintex Process Platform 8.8
Based on 11 answers
The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.

Verified User
Supervisor in Customer Service
Insurance Company, 10,001+ employeesProntoForms
No score
No answers yet
No answers on this topic
Performance
Nintex Process Platform
Nintex Process Platform 9.3
Based on 7 answers
Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
Manager
Microexcel IncHuman Resources, 201-500 employees
ProntoForms
No score
No answers yet
No answers on this topic
Support Rating
Nintex Process Platform
Nintex Process Platform 7.9
Based on 24 answers
The Tier 1 support is horrible. It wasn't always this way. Previously their support was great, but lately when submitting support tickets they get lost, I have to ask for status updates and engage with the VP of support to get results.

Verified User
Analyst in Information Technology
1001-5000 employeesProntoForms
ProntoForms 9.1
Based on 5 answers
The customer support for pronto forms was great for me in the only instance that I have had to use it. I called the phone number for ProntoForms customer support, they were quick with the correct answer for me and very reassuring.

Verified User
Professional in Legal
Law Practice Company, 201-500 employeesIn-Person Training
Nintex Process Platform
Nintex Process Platform 7.0
Based on 1 answer
The trainer addressed the smallest queries in a friendly and timely manner;He walked us through all the necessary products we were using
Manager
Microexcel IncHuman Resources, 201-500 employees
ProntoForms
No score
No answers yet
No answers on this topic
Online Training
Nintex Process Platform
Nintex Process Platform 8.9
Based on 2 answers
I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
Sr. Web Developer
MWAInsurance, 201-500 employees
ProntoForms
No score
No answers yet
No answers on this topic
Implementation Rating
Nintex Process Platform
Nintex Process Platform 8.4
Based on 17 answers
test runs for key persons to insure the system is set up prior to rolling out I think the platform is good, I think the roll out and the local implantations is where we are failing as a company in using Nintex
First Delivery Supervisor
ConocoPhillipsOil & Energy, 10,001+ employees
ProntoForms
No score
No answers yet
No answers on this topic
Alternatives Considered
Nintex Process Platform
Basically, the whole Nintex platform is a very mature platform with lots of features compared to other products such as Kissflow. It works by allowing your organisation to use their imagination and plan approach to the workflow using an analysing tool that can then be shared across different customer groups for their feedback. It also helps to build relevant workflows by the use of automation through forms, and improvise these processes through a better reporting and analytics suite.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 11-50 employeesProntoForms
We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services to get this done in a timely fashion. ProntoForms hit all the marks. We looked at other vendors and they just couldn't replicate or form closely enough.
I.T. Administrator
UNICO Engineering, Inc.Civil Engineering, 11-50 employees
Scalability
Nintex Process Platform
Nintex Process Platform 9.7
Based on 3 answers
The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.

Verified User
Supervisor in Customer Service
Insurance Company, 10,001+ employeesProntoForms
No score
No answers yet
No answers on this topic
Return on Investment
Nintex Process Platform
- Nintex has saved the department many hours of work by allowing us to use simple forms and workflows and taking us away from spreadsheets and outdated databases.
- Our audits used to take hours and our last audit took only 30 minutes, thanks to the tracking abilities we now have using Nintex forms.
- Once I learned the best practices for setting up the processes, I was able to create forms & workflows that other people could update going forward so changes happen easily as things occur. An administrator is not needed, after going live.
Sr Business Process Analyst
Garland Fire DepartmentPublic Safety, 201-500 employees
ProntoForms
- Return on Investment is immediate and possible from the first submission.
- Saved us hours when it came to implementing forms on websites
Full Stack Web Developer
Labelle TechnologyInformation Technology & Services, 1-10 employees