What users are saying about
7 Ratings
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Top Rated
1988 Ratings
7 Ratings
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Score 9.4 out of 100

Skype for Business

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Top Rated
1988 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Opal

I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
Kenji Onozawa | TrustRadius Reviewer

Skype for Business

You may be wondering why to choose Skype for Business and pay for Skype when there is also a free option. The free Skype doesn't come with features that would be helpful to a big group as it only has the capability to connect less than 25 participants in any one meeting. If you have a large group of employees that need to meet, Skype for Business is definitely worth the upgrade.
Sarah Bandy | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Opal
7.9
Skype for Business
Task Management
Opal
9.1
Skype for Business
Gantt Charts
Opal
9.1
Skype for Business
Scheduling
Opal
9.1
Skype for Business
Workflow Automation
Opal
9.1
Skype for Business
Mobile Access
Opal
1.0
Skype for Business
Search
Opal
9.1
Skype for Business
Visual planning tools
Opal
9.1
Skype for Business

Communication

Opal
6.1
Skype for Business
Chat
Opal
4.5
Skype for Business
Notifications
Opal
9.1
Skype for Business
Discussions
Opal
4.5
Skype for Business

File Sharing & Management

Opal
9.1
Skype for Business
Versioning
Opal
9.1
Skype for Business
Video files
Opal
9.1
Skype for Business
Audio files
Opal
9.1
Skype for Business
Document collaboration
Opal
9.1
Skype for Business
Access control
Opal
9.1
Skype for Business

Performance & Compatibility of Online Events Software

Opal
Skype for Business
7.5
High quality audio
Opal
Skype for Business
8.2
High quality video
Opal
Skype for Business
7.9
Low bandwidth requirements
Opal
Skype for Business
6.8
Mobile support
Opal
Skype for Business
7.1

Screen Sharing

Opal
Skype for Business
8.0
Desktop sharing
Opal
Skype for Business
8.3
Whiteboards
Opal
Skype for Business
7.6

Online Meetings / Events

Opal
Skype for Business
8.0
Calendar integration
Opal
Skype for Business
8.7
Meeting initiation
Opal
Skype for Business
8.4
Integrates with social media
Opal
Skype for Business
6.9
Record meetings / events
Opal
Skype for Business
7.6
Slideshows
Opal
Skype for Business
8.1

Online Events Collaboration

Opal
Skype for Business
7.9
Live chat
Opal
Skype for Business
8.4
Audience polling
Opal
Skype for Business
7.8
Q&A
Opal
Skype for Business
7.5

Online Events Security

Opal
Skype for Business
7.9
User authentication
Opal
Skype for Business
8.0
Participant roles & permissions
Opal
Skype for Business
7.7
Confidential attendee list
Opal
Skype for Business
8.0

Pros

Opal

  • Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams.
  • Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration.
  • High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels.
Kelly Rigotti | TrustRadius Reviewer

Skype for Business

  • It offers work tools that manage to maintain a stable connection and quality in each individual and group call.
  • Allows sharing the computer screen for excellent communication.
  • It is a tool that adapts to the current business dynamics that requires it to be efficient in communication through rapid and assertive communication with clients or interested parties.
  • Video calls for the organization of work meetings have become a common experience in smart organizations because they understand that in order to adapt to a constantly changing world they must use more effective work tools.
  • You can make individual and group video calls, send images, emoticons, text messages, voice messages, share files, share the screen in two or group with other communication tools.
Exson Meza | TrustRadius Reviewer

Cons

Opal

  • No publishing capabilities, for the most part.
  • No analytics tie-ins.
  • Rather pricey.
  • Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile.
Anonymous | TrustRadius Reviewer

Skype for Business

  • Having multiple Chats/Conversations open, make Skype unresponsive from time to time. Sometimes it has tendencies of crashing even on high-end machines.
  • Grouping chats - Works well, however, there is no option to group appointed meeting conversation with other regular conversations/chats that were not initiated by calendar event.
  • Should be able to have some themes to choose from. Microsoft is going for a dark theme in Windows insider program. Personal Skype already has it why wouldn't Skype for business have it? It is pleasant to the eye, at least in my opinion and for my eyes.
Stefan Trbojevic | TrustRadius Reviewer

Likelihood to Renew

Opal

Opal 10.0
Based on 1 answer
No answer on this topic is available.

Skype for Business

Skype for Business 9.0
Based on 7 answers
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
Emiliano Monterubbianesi | TrustRadius Reviewer

Usability

Opal

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 7.6
Based on 13 answers
Skype for Business is great for instant messaging, with some minor issues. It has an acceptable quality for audio and video conferencing. Its integration with Microsoft Office is a big plus.The one that is a real setback is the screen sharing during conferences, which can be really annoying to watch if it doesn't disconnect too often.
Cristian Bodnarasec | TrustRadius Reviewer

Support Rating

Opal

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 7.8
Based on 42 answers
As every team has strengths and weaknesses, I believe that every team can improve on points such as speed, practicality, communication. I haven't had many occurrences for which I needed Skype support, but the ones I did have were well attended to and got resolved.
Layon Domiciano | TrustRadius Reviewer

Implementation Rating

Opal

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 7.0
Based on 2 answers
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding | TrustRadius Reviewer

Alternatives Considered

Opal

You get for what you paid for. Opal has more features
Teena Thach | TrustRadius Reviewer

Skype for Business

I have used Google Hangouts previously, and I believe that Skype is a better service. It is intertwined with the calendar. Also, when installing it as part of the Office 365 package, it is only a second install. I also like how it saves the messages within Outlook. Skype for Business also uses end to end encryption. This makes all business communication more secure than Google Hangouts
Marie Rodriguez | TrustRadius Reviewer

Return on Investment

Opal

  • Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments.
  • Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers.
  • I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth.
Kenji Onozawa | TrustRadius Reviewer

Skype for Business

  • Using Skype for Business has allowed our sellers to collaborate with clients all over the world quickly and effectively, ultimately encouraging positive client relationships.
  • The ability to train our sellers and excellence teams across the globe has been undeniably helpful in communicating the latest business developments and seller strategies.
Sondra Kinder | TrustRadius Reviewer

Screenshots

Skype for Business

Pricing Details

Opal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype for Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Opal
9.3
Skype for Business
8.3

Likelihood to Renew

Opal
10.0
Skype for Business
9.0

Usability

Opal
Skype for Business
7.6

Support Rating

Opal
Skype for Business
7.8

Implementation Rating

Opal
Skype for Business
7.0

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