What users are saying about
110 Ratings
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Score 8.5 out of 100
1 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Teamgate CRM

Any SME or mid company that needs to track customers and sales can use this platform
Alexander Taylor | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CRM On Demand
8.7
Teamgate CRM
8.4
Customer data management / contact management
Oracle CRM On Demand
9.3
Teamgate CRM
9.1
Workflow management
Oracle CRM On Demand
8.9
Teamgate CRM
9.1
Territory management
Oracle CRM On Demand
9.3
Teamgate CRM
Opportunity management
Oracle CRM On Demand
9.2
Teamgate CRM
9.1
Integration with email client (e.g., Outlook or Gmail)
Oracle CRM On Demand
9.0
Teamgate CRM
5.5
Contract management
Oracle CRM On Demand
7.8
Teamgate CRM
8.2
Quote & order management
Oracle CRM On Demand
8.5
Teamgate CRM
Interaction tracking
Oracle CRM On Demand
8.3
Teamgate CRM
9.1
Channel / partner relationship management
Oracle CRM On Demand
8.2
Teamgate CRM
9.1

Customer Service & Support

Oracle CRM On Demand
8.4
Teamgate CRM
9.1
Case management
Oracle CRM On Demand
8.5
Teamgate CRM
Call center management
Oracle CRM On Demand
8.7
Teamgate CRM
Help desk management
Oracle CRM On Demand
8.1
Teamgate CRM
9.1

Marketing Automation

Oracle CRM On Demand
8.9
Teamgate CRM
Lead management
Oracle CRM On Demand
8.9
Teamgate CRM
Email marketing
Oracle CRM On Demand
8.8
Teamgate CRM

CRM Project Management

Oracle CRM On Demand
8.7
Teamgate CRM
8.2
Task management
Oracle CRM On Demand
8.3
Teamgate CRM
9.1
Billing and invoicing management
Oracle CRM On Demand
9.6
Teamgate CRM
Reporting
Oracle CRM On Demand
8.2
Teamgate CRM
7.3

CRM Reporting & Analytics

Oracle CRM On Demand
8.4
Teamgate CRM
8.5
Forecasting
Oracle CRM On Demand
8.7
Teamgate CRM
9.1
Pipeline visualization
Oracle CRM On Demand
8.6
Teamgate CRM
9.1
Customizable reports
Oracle CRM On Demand
7.9
Teamgate CRM
7.3

Customization

Oracle CRM On Demand
8.4
Teamgate CRM
7.9
Custom fields
Oracle CRM On Demand
8.9
Teamgate CRM
9.1
Custom objects
Oracle CRM On Demand
8.1
Teamgate CRM
7.3
Scripting environment
Oracle CRM On Demand
7.9
Teamgate CRM
API for custom integration
Oracle CRM On Demand
8.7
Teamgate CRM
7.3

Security

Oracle CRM On Demand
9.4
Teamgate CRM
9.1
Single sign-on capability
Oracle CRM On Demand
9.0
Teamgate CRM
9.1
Role-based user permissions
Oracle CRM On Demand
9.8
Teamgate CRM
9.1

Social CRM

Oracle CRM On Demand
9.8
Teamgate CRM
Social data
Oracle CRM On Demand
9.8
Teamgate CRM
Social engagement
Oracle CRM On Demand
9.9
Teamgate CRM

Integrations with 3rd-party Software

Oracle CRM On Demand
8.6
Teamgate CRM
Marketing automation
Oracle CRM On Demand
8.5
Teamgate CRM
Compensation management
Oracle CRM On Demand
8.7
Teamgate CRM

Platform

Oracle CRM On Demand
9.3
Teamgate CRM
5.5
Mobile access
Oracle CRM On Demand
9.3
Teamgate CRM
5.5

Pros

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Teamgate CRM

  • Integration with SMS gateway and Mailchimp is fantastic
  • Great looking dashboard and graphics
  • So easy to use and customise even I could do it
Alexander Taylor | TrustRadius Reviewer

Cons

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Teamgate CRM

  • Could do with the ability to customise the dashboard with your own fields.
Alexander Taylor | TrustRadius Reviewer

Usability

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Teamgate CRM

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Teamgate CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Teamgate CRM

When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.
Alexander Taylor | TrustRadius Reviewer

Return on Investment

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Teamgate CRM

  • The amount of time we have free now, due to having everything organised with the platform is phenomenal
Alexander Taylor | TrustRadius Reviewer

Screenshots

Oracle CRM On Demand

Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CRM On Demand Editions & Modules

Additional Pricing Details

Teamgate CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Teamgate CRM Editions & Modules

Edition
Starter$111
Professional$291
Enterprise$491
  1. user/ month
Additional Pricing Details
There is a 20% discount when billed annually

Rating Summary

Likelihood to Recommend

Oracle CRM On Demand
8.1
Teamgate CRM
9.1

Usability

Oracle CRM On Demand
9.0
Teamgate CRM

Implementation Rating

Oracle CRM On Demand
10.0
Teamgate CRM

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