TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RingCentral Events

    Score8.6 out of 10
    N/ARingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite.

    $119

    per month per seat

    Webex Webinars

    Score8.9 out of 10
    N/AWebex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.N/A
    Pricing
    RingCentral EventsWebex Webinars
    Editions & Modules
    Events Free Trial
    $0
    per month
    Events Pro
    $119
    per month per seat
    Events Pro+
    $239
    per month per seat
    Events Enterprise
    $359
    per year per seat
    Webex Events
    Contact Sales
    Offerings
    Pricing Offerings
    RingCentral EventsWebex Webinars
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsEach event license comes with unlimited registrations for all of events, and can run unlimited webinars and events with an annual plan. A discount is available for annual billing.
    More Pricing Information
    Community Pulse
    RingCentral EventsWebex Webinars
    Considered Both Products
    RingCentral
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    33 Answers
    98%
    Would buy again
    58 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    26 Answers
    98%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    32 Answers
    98%
    Happy with the feature set
    58 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    31 Answers
    93%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    29 Answers
    98%
    Implementation went as expected
    41 Answers
    Features
    RingCentral EventsWebex Webinars
    Reporting & Analytics
    Comparison of Reporting & Analytics features of RingCentral Events and Webex Webinars
    Feature
    RingCentral Events
    -
    Ratings
    Webex Webinars
    8.8
    62 Ratings
    13% above category average
    Dashboards00 Ratings8.758 Ratings
    Data exportability00 Ratings8.958 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of RingCentral Events and Webex Webinars
    Feature
    RingCentral Events
    -
    Ratings
    Webex Webinars
    8.8
    68 Ratings
    8% above category average
    High quality audio00 Ratings9.268 Ratings
    Mobile support00 Ratings8.563 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of RingCentral Events and Webex Webinars
    Feature
    RingCentral Events
    -
    Ratings
    Webex Webinars
    9.0
    67 Ratings
    10% above category average
    Calendar integration00 Ratings9.060 Ratings
    Record meetings / events00 Ratings8.866 Ratings
    Slideshows00 Ratings9.363 Ratings
    Event registration00 Ratings8.863 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of RingCentral Events and Webex Webinars
    Feature
    RingCentral Events
    -
    Ratings
    Webex Webinars
    8.9
    66 Ratings
    5% above category average
    Audience polling00 Ratings9.065 Ratings
    Q&A00 Ratings8.863 Ratings
    Online Events Security
    Comparison of Online Events Security features of RingCentral Events and Webex Webinars
    Feature
    RingCentral Events
    -
    Ratings
    Webex Webinars
    9.0
    64 Ratings
    7% above category average
    Participant roles & permissions00 Ratings9.264 Ratings
    Confidential attendee list00 Ratings8.758 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of RingCentral Events and Webex Webinars
    Feature
    RingCentral Events
    -
    Ratings
    Webex Webinars
    8.8
    54 Ratings
    11% above category average
    Branding options00 Ratings8.952 Ratings
    Integration to Marketing Automation00 Ratings8.848 Ratings
    Best Alternatives
    RingCentral EventsWebex Webinars
    Small Businesses
    BigMarker
    Score6 out of 10
    GoTo Webinar
    Score8.6 out of 10
    Medium-sized Companies
    Zoom Events & Webinars
    Score8.6 out of 10
    GoTo Webinar
    Score8.6 out of 10
    Enterprises
    Zoom Events & Webinars
    Score8.6 out of 10
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RingCentral EventsWebex Webinars
    Likelihood to Recommend
    8.4
    (35 ratings)
    8.6
    (70 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    9.8
    (6 ratings)
    Usability
    8.7
    (3 ratings)
    9.0
    (26 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (3 ratings)
    Support Rating
    7.3
    (2 ratings)
    5.9
    (26 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    RingCentral EventsWebex Webinars
    Likelihood to Recommend
    RingCentral
    Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
    Incentivized
    Read full review
    Cisco
    I'd say mainly well suited for larger audiences. I think there's probably some products that are a little more economical for smaller audiences, but if you need a solid, reliable platform for larger audiences, say more than a hundred people. So this is the best product for that or at least top two.
    Incentivized
    Read full review
    Pros
    RingCentral
    • Awesome for managing several sets of panelists
    • Very easy to manage event attendees
    • Love the chat functionality during the events, enabling the audience to connect with each other
    • Hugely simple for anyone with little tech knowledge to design and run an event
    • Cost effective for the volume of events we run, where we need scale and quality
    • Live streaming an event is also very well catered for
    • Branding across the platform is simple to implement
    Incentivized
    Read full review
    Cisco
    • Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
    • Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
    • Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.
    Read full review
    Cons
    RingCentral
    • The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
    • I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
    Incentivized
    Read full review
    Cisco
    • There always seems to be room for video quality improvement (not a necessity, but would be nice)
    • Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
    • The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)
    Incentivized
    Read full review
    Likelihood to Renew
    RingCentral
    We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
    Incentivized
    Read full review
    Cisco
    Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
    Incentivized
    Read full review
    Usability
    RingCentral
    I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
    Incentivized
    Read full review
    Cisco
    My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.
    Incentivized
    Read full review
    Reliability and Availability
    RingCentral
    No answers on this topic
    Cisco
    Webex Webinars are available 24/7 and is based on your license purchase and usage. Webex Webinars needs maximum bandwidth consumption for sending and receiving videos and listed below are some examples. High-Definition Video: 2.5 Mbps (Receive) and 3.0 Mbps (Send)· High Quality Video: 1.0 Mbps (Receive) and 1.5 Mbps (Send)· Standard Quality Video: 0.5 Mbps (Receive) and 0.5 Mbps (Send) Webex Webinars makes it easy to analyze attendance statistics, send participants to a post-webinar landing page, and integrate data into CRMs and marketing automation.
    Incentivized
    Read full review
    Performance
    RingCentral
    No answers on this topic
    Cisco
    You can turn around WebEx Attendance reports within 24 hours. Sign in to Webex Site Administration and go to Reports - Access Anywhere. Select the beginning and ending dates for the report. Report data is available only for sessions conducted up to three months before the current date depending on your administration set-up. From the Sort results by drop-down list, select the sort order criteria for the report. After hosting a WebEx Webinar, you have the ability to create a report of all of the participants and the times that they entered and left the meeting. Reports cannot track emoji's or reactions. Best practice for Q&A and tracking you can integrate SLIDO. You cannot save individual polling results. Also the polling report does not include who asked and answered the questions. This limitation does not apply to SLIDO. Closed captions and transcriptions are only saved if the Webinar is recorded. If you face problems during a webinar, you can hit then button which creates and send a report to Cisco who will then look into the problems to avoid future occurrences
    Incentivized
    Read full review
    Support Rating
    RingCentral
    For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
    Incentivized
    Read full review
    Cisco
    I love the control that this product gives to those running the meetings. It allows you to assign presenter roles to people and everyone else that is an attendee can be totally controlled, like whether they can unmute, use video or just sit there and watch. It really gives control of the meeting to those who are running it. And we love that ability for those meetings that we are trying to make sure people are listening in on instead of trying to participate.
    Incentivized
    Read full review
    Online Training
    RingCentral
    No answers on this topic
    Cisco
    It was a good training to understand not only webinars but the entire platform.
    Incentivized
    Read full review
    Implementation Rating
    RingCentral
    No answers on this topic
    Cisco
    The implementation process was fairly simple and straightforward
    Incentivized
    Read full review
    Alternatives Considered
    RingCentral
    We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
    Incentivized
    Read full review
    Cisco
    ON24 has a lot more bells and whistles, which is great when you need them but when you're looking for a straight up platform to host a stand alone webinar, Webex Webinars is a good alternative. We've selected Webex Webinars when we don't need such a customized webinar console.
    Incentivized
    Read full review
    Scalability
    RingCentral
    No answers on this topic
    Cisco
    Webex Webinars is a scalable platform designed for interactive experiences. It can accommodate attendees from 100 up to 100,000 attendees depending on the purchase of your license. The scalability is based on each company's requirements and usage. Webex Webinars can offer key features like real-time translations, moderated Q&A, live polling, and chat, making it suitable for both small and large audiences and can be deployed across multiple departments and sites as needed.
    Incentivized
    Read full review
    Return on Investment
    RingCentral
    • Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees.
    • The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event.
    Incentivized
    Read full review
    Cisco
    • Allowed us to keep our product development moving forward during the pandemic.
    • Reduced our travel costs by hosting virtual events.
    • Allows us to host more events because of reduced cost over in-person events.
    • Helps us with faster time to market on features as we can quickly set up and host a focus group.
    Incentivized
    Read full review
    ScreenShots

    RingCentral Events Screenshots

    Screenshot of a session of RingCentral Events - with company branding, logo, and colors throughout.Screenshot of the event venue of RingCentral Events. This page is the reception, that displays the event description, speakers, and schedule. Attendees can navigate throughout the event by clicking on the tabs on the left.Screenshot of an example of event analytics available with each event. Organizers can see how the event performed but seeing live view of attendance, and see how each attendee engaged.Screenshot of the production studio available within RingCentral Events. This offers the ability to customize speaker layouts, preupload videos/slides, add or remove speakers from stage, and add branding to the video streams.Screenshot of the lead retrieval capability that allows for scanning for leads for on-site events.