Tableau CRM vs. InsideSales.com / XANT Predictive Pipeline (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Tableau CRM
Score 8.2 out of 10
N/A
Tableau CRM (formerly Einstein Analytics) from Salesforce is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.
$125
per month
InsideSales.com / XANT Predictive Pipeline (discontinued)
Score 8.4 out of 10
N/A
Predictive Pipeline kept track of every change in the sales pipeline and predicts quota attainment boasting 80% accuracy, with Neuralytics, the XANT predictive engine. The product was based on C9 Predictive Sales, owned and supported by XANT (formerly InsideSales.com) since May 2015, and no longer available for sale.N/A
Pricing
Tableau CRMInsideSales.com / XANT Predictive Pipeline (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Tableau CRMInsideSales.com / XANT Predictive Pipeline (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Tableau CRMInsideSales.com / XANT Predictive Pipeline (discontinued)
Considered Both Products
Tableau CRM

No answer on this topic

InsideSales.com / XANT Predictive Pipeline (discontinued)
Chose InsideSales.com / XANT Predictive Pipeline (discontinued)
Zoho CRM is less up to speed and much more out of date. The support at InsideSales.com Predictive Pipeline have been very helpful during the initial roll out face. Overall I was very happy!
Top Pros
Top Cons
Features
Tableau CRMInsideSales.com / XANT Predictive Pipeline (discontinued)
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Tableau CRM
8.5
46 Ratings
4% above category average
InsideSales.com / XANT Predictive Pipeline (discontinued)
-
Ratings
Pixel Perfect reports8.639 Ratings00 Ratings
Customizable dashboards7.546 Ratings00 Ratings
Report Formatting Templates9.244 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Tableau CRM
8.0
47 Ratings
1% below category average
InsideSales.com / XANT Predictive Pipeline (discontinued)
-
Ratings
Drill-down analysis7.746 Ratings00 Ratings
Formatting capabilities8.446 Ratings00 Ratings
Integration with R or other statistical packages6.835 Ratings00 Ratings
Report sharing and collaboration9.044 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Tableau CRM
8.5
45 Ratings
2% above category average
InsideSales.com / XANT Predictive Pipeline (discontinued)
-
Ratings
Publish to Web9.335 Ratings00 Ratings
Publish to PDF8.942 Ratings00 Ratings
Report Versioning8.641 Ratings00 Ratings
Report Delivery Scheduling8.038 Ratings00 Ratings
Delivery to Remote Servers7.732 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Tableau CRM
8.4
43 Ratings
4% above category average
InsideSales.com / XANT Predictive Pipeline (discontinued)
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)8.740 Ratings00 Ratings
Location Analytics / Geographic Visualization8.938 Ratings00 Ratings
Predictive Analytics7.640 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Tableau CRM
8.4
46 Ratings
2% below category average
InsideSales.com / XANT Predictive Pipeline (discontinued)
-
Ratings
Multi-User Support (named login)8.744 Ratings00 Ratings
Role-Based Security Model8.144 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.140 Ratings00 Ratings
Single Sign-On (SSO)8.739 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Tableau CRM
6.6
43 Ratings
19% below category average
InsideSales.com / XANT Predictive Pipeline (discontinued)
-
Ratings
Responsive Design for Web Access7.341 Ratings00 Ratings
Mobile Application6.032 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile7.237 Ratings00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Tableau CRM
7.3
31 Ratings
8% below category average
InsideSales.com / XANT Predictive Pipeline (discontinued)
-
Ratings
REST API7.329 Ratings00 Ratings
Javascript API7.927 Ratings00 Ratings
iFrames6.923 Ratings00 Ratings
Java API7.926 Ratings00 Ratings
Themeable User Interface (UI)8.526 Ratings00 Ratings
Customizable Platform (Open Source)5.125 Ratings00 Ratings
Best Alternatives
Tableau CRMInsideSales.com / XANT Predictive Pipeline (discontinued)
Small Businesses
BrightGauge
BrightGauge
Score 8.9 out of 10
Mediafly Intelligence360
Mediafly Intelligence360
Score 7.8 out of 10
Medium-sized Companies
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
Clari
Clari
Score 8.3 out of 10
Enterprises
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
Clari
Clari
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Tableau CRMInsideSales.com / XANT Predictive Pipeline (discontinued)
Likelihood to Recommend
7.0
(47 ratings)
10.0
(8 ratings)
Likelihood to Renew
-
(0 ratings)
7.4
(6 ratings)
Usability
7.6
(6 ratings)
9.0
(4 ratings)
Availability
-
(0 ratings)
6.8
(3 ratings)
Performance
-
(0 ratings)
5.8
(3 ratings)
Support Rating
7.7
(6 ratings)
9.0
(6 ratings)
In-Person Training
-
(0 ratings)
5.8
(2 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
6.0
(1 ratings)
6.8
(3 ratings)
User Testimonials
Tableau CRMInsideSales.com / XANT Predictive Pipeline (discontinued)
Likelihood to Recommend
Salesforce
If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.
Read full review
Discontinued Products
C9 is a good and economical solution for what it does. If evaluating them today, I would want to clearly understand their product roadmap and their ability to execute against it.
Read full review
Pros
Salesforce
  • Interactive Dashboards, it [consists] of wide variety of charts
  • Data from different sources can be easily integrated with it
  • Security, it provides easy way to secure and share the information with the users
  • Support actions like opening hyperlink etc
  • Almost everything can be done from configuration
  • Data can easily be managed from dataflow.
Read full review
Discontinued Products
  • It gives you the ability to see where your pipeline was in the past and compare to how it is now. You can set queries that will allow you to show at risk deals, committed deals, etc.
  • This gives much better visibility for management to coach.
Read full review
Cons
Salesforce
  • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
  • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
  • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
  • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
Read full review
Discontinued Products
  • We had uptime issues, weird error messages, sluggish performance, and bad data. I hope that some of this can be attributed to growing pains as the company was relatively new when we signed our initial contract.
  • It was not dependable enough to trust the data and to count on accessing the app when we needed it.
  • It actually was unavailable at EOQ one time.
  • I also did not care for the lack of real-time pipeline information. If someone was doing a pipeline review, there was no instant gratification i.e. to see changes in pipeline occur as an AE made a change to an opportunity.
  • You couldn’t do any configuration at all. Even if you just wanted to change a field or add a filter, you had to go through their services team. It was a recognized challenge and I saw roadmap addressing it.
  • The query tool is a little hard to use and we have found that queries are very slow and lock up.
Read full review
Likelihood to Renew
Salesforce
No answers on this topic
Discontinued Products
C9 is now part of the sales management culture here at IPC. There is no longer any guesswork about the funnel or the forecast. C9 does something that SFDC does not...it increases significantly the value of the information in SFDC by unlocking the meta data that we all need to run the business
Read full review
Usability
Salesforce
Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
Read full review
Discontinued Products
From a sales manager’s perspective it was fairly easy to use the base
functionality (just viewing current pipeline) and much harder to look at
analytics (pipeline changes over time). C9 made this easier by allowing sales ops to publish views to sales managers. The query tool was harder to use than it had to be. For example, there were no out of the box relationships set up between Salesforce.com tables (e.g. accounts to opportunities), so I had to create those relationships myself.
Read full review
Reliability and Availability
Salesforce
No answers on this topic
Discontinued Products
In 2 years we have only had 1 uptime issue for around 45 min.
Read full review
Performance
Salesforce
No answers on this topic
Discontinued Products
We have experienced sluggish performance.

We have found that queries are very slow and lock up.
Read full review
Support Rating
Salesforce
I have not come across any bad experiences with the support provided. Also, I observed regular updates have been implemented without breaking the tool. But in my opinion, Now Tableau CRM has huge market challenges with tools like Power BI and its spread
Read full review
Discontinued Products
C9 cares about their customers and responds quickly. However, the ticketing system could be better and there is no easy way to track the status of your requests.
Read full review
In-Person Training
Salesforce
No answers on this topic
Discontinued Products
Good assistance on set up and detailed training
Read full review
Online Training
Salesforce
No answers on this topic
Discontinued Products
Online information and training was done reasonably well compared to other vendors, but would benefit from being more polished and rounded out.
Read full review
Implementation Rating
Salesforce
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
Read full review
Discontinued Products
Very simple implementation. They basically set up the imports and then they configure the tool per customer requests.

I wish there had been more consultation during the implementation, but it wasn’t bad given the effort expended. We ended up re-implementing after about a year and a half.
Read full review
Alternatives Considered
Salesforce
Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
Read full review
Discontinued Products
Zoho CRM is less up to speed and much more out of date. The support at InsideSales.com Predictive Pipeline have been very helpful during the initial roll out face. Overall I was very happy!
Read full review
Return on Investment
Salesforce
  • Absolutely a must-have tool if you are working on saving project
  • Create a centralized database to track project target across region
  • Easily create chart to showcase data / performance
Read full review
Discontinued Products
  • The product provides a single source for pipeline and forecast data and has scaled well with our organization. We have grown from 10 sales reps to 100 reps and we really needed a tool to to manage data and do roll-ups etc.
  • It's also important to provide senior management visibility into the pipeline, and the tool works well for this.
Read full review
ScreenShots

InsideSales.com / XANT Predictive Pipeline (discontinued) Screenshots

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