<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
643 Ratings
10 Ratings

SharpSpring from Constant Contact

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
643 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

  • SharpSpring from Constant Contact ranks higher in 3 feature sets: Lead Management, Campaign Management, Social Media Marketing
  • Ascend, by Wix ranks higher in 2 feature sets: Email & Online Marketing, Platform & Infrastructure
  • SharpSpring from Constant Contact and Ascend, by Wix are tied in 1 feature set: Reporting & Analytics

Email & Online Marketing

7.4

SharpSpring from Constant Contact

74%
8.3

Ascend, by Wix

83%
Ascend, by Wix ranks higher in 7/9 features

WYSIWYG email editor

7.4
74%
459 Ratings
9.0
90%
1 Rating

Dynamic content

7.4
74%
443 Ratings
9.0
90%
1 Rating

Ability to test dynamic content

7.1
71%
424 Ratings
8.0
80%
1 Rating

Landing pages

6.4
64%
430 Ratings
8.0
80%
1 Rating

A/B testing

8.0
80%
385 Ratings
N/A
0 Ratings

Mobile optimization

4.1
41%
416 Ratings
5.0
50%
1 Rating

Email deliverability reporting

8.5
85%
805 Ratings
10.0
100%
1 Rating

List management

8.9
89%
489 Ratings
10.0
100%
1 Rating

Triggered drip sequences

9.0
90%
464 Ratings
7.0
70%
1 Rating

Lead Management

8.8

SharpSpring from Constant Contact

88%
7.3

Ascend, by Wix

73%
SharpSpring from Constant Contact ranks higher in 2/4 features

Lead nurturing

9.2
92%
474 Ratings
6.0
60%
1 Rating

Lead scoring and grading

8.3
83%
481 Ratings
5.0
50%
1 Rating

Data quality management

8.7
87%
457 Ratings
9.0
90%
1 Rating

Automated sales alerts and tasks

8.9
89%
453 Ratings
9.0
90%
1 Rating

Campaign Management

8.5

SharpSpring from Constant Contact

85%
6.0

Ascend, by Wix

60%
SharpSpring from Constant Contact ranks higher in 2/2 features

Calendaring

8.4
84%
329 Ratings
4.0
40%
1 Rating

Event/webinar marketing

8.6
86%
313 Ratings
8.0
80%
1 Rating

Social Media Marketing

6.8

SharpSpring from Constant Contact

68%
6.5

Ascend, by Wix

65%
SharpSpring from Constant Contact ranks higher in 1/2 features

Social sharing and campaigns

6.6
66%
307 Ratings
9.0
90%
1 Rating

Social profile integration

6.9
69%
353 Ratings
4.0
40%
1 Rating

Reporting & Analytics

8.3

SharpSpring from Constant Contact

83%
8.3

Ascend, by Wix

83%
SharpSpring from Constant Contact ranks higher in 2/3 features

Dashboards

8.0
80%
476 Ratings
8.0
80%
1 Rating

Standard reports

8.7
87%
477 Ratings
9.0
90%
1 Rating

Custom reports

8.2
82%
438 Ratings
8.0
80%
1 Rating

Platform & Infrastructure

8.1

SharpSpring from Constant Contact

81%
8.3

Ascend, by Wix

83%
SharpSpring from Constant Contact ranks higher in 4/6 features

API

8.2
82%
357 Ratings
7.0
70%
1 Rating

Role-based workflow & approvals

8.4
84%
394 Ratings
9.0
90%
1 Rating

Customizability

8.0
80%
432 Ratings
9.0
90%
1 Rating

Integration with Salesforce.com

8.0
80%
213 Ratings
N/A
0 Ratings

Integration with Microsoft Dynamics CRM

8.1
81%
97 Ratings
N/A
0 Ratings

Integration with SugarCRM

7.8
78%
90 Ratings
N/A
0 Ratings

Attribute Ratings

  • Ascend, by Wix is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.9

SharpSpring from Constant Contact

89%
513 Ratings
10.0

Ascend, by Wix

100%
1 Rating

Likelihood to Renew

7.5

SharpSpring from Constant Contact

75%
31 Ratings

Ascend, by Wix

N/A
0 Ratings

Usability

8.1

SharpSpring from Constant Contact

81%
69 Ratings

Ascend, by Wix

N/A
0 Ratings

Availability

6.9

SharpSpring from Constant Contact

69%
3 Ratings

Ascend, by Wix

N/A
0 Ratings

Performance

4.3

SharpSpring from Constant Contact

43%
3 Ratings

Ascend, by Wix

N/A
0 Ratings

Support Rating

8.7

SharpSpring from Constant Contact

87%
79 Ratings

Ascend, by Wix

N/A
0 Ratings

Online Training

4.5

SharpSpring from Constant Contact

45%
2 Ratings

Ascend, by Wix

N/A
0 Ratings

Implementation Rating

8.3

SharpSpring from Constant Contact

83%
14 Ratings

Ascend, by Wix

N/A
0 Ratings

Product Scalability

3.1

SharpSpring from Constant Contact

31%
2 Ratings

Ascend, by Wix

N/A
0 Ratings

Likelihood to Recommend

SharpSpring from Constant Contact

Very well suited for large corporate and any firms looking to utilize tracking and email marketing to the maximum. It is good at nurturing leads and converting them. I would say since SharpSpring is a little bit pricey that I would not recommend it for tiny firms that are in FMCG sectors and that barely utilize email, never mind email marketing.
Jurgen Teichert | TrustRadius Reviewer

Ascend, by Wix

It suits a small business well, and has features for bookings that suit my consulting, plus it would suit accommodation and hospitality businesses as well with its booking system. Although I don’t need to use it, it also works for multiple employees by delegating tasks and multiple bookings. I don’t know how effective this is though, due to not using this aspect.
Vanessa Stupples | TrustRadius Reviewer

Pros

SharpSpring from Constant Contact

  • Marketing Automation - simple to use and effective.
  • Sales Pipeline - very customizable for any industry.
  • Customer Support - their team is very responsive and knowledgeable.
  • Email Marketing - Easy to use but powerful segmentation and dynamic content capabilities.
  • Dynamic Form Creation - simple to use and very powerful.
Tim Hemingway | TrustRadius Reviewer

Ascend, by Wix

  • Email automations.
  • Easy accepting sales and payment setup.
  • Professional-looking website.
  • Customer support.
Vanessa Stupples | TrustRadius Reviewer

Cons

SharpSpring from Constant Contact

  • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
  • Sometimes confusing between types of workflows to use. Opportunity versus visual.
  • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
Kaila Troia | TrustRadius Reviewer

Ascend, by Wix

  • Including more social channels for scheduling posts.
  • More differentiated member-only subscription pages.
  • Ability to directly connect to a larger range of domains.
Vanessa Stupples | TrustRadius Reviewer

Pricing Details

SharpSpring from Constant Contact

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

$399 per month

SharpSpring from Constant Contact Editions & Modules

Edition
1,000 Contacts$3991
2,500 Contacts$4991
5,000 Contacts$6991
10,000 Contacts$8991
20,000 Contacts$1,2991
  1. per month
Additional Pricing Details

Ascend, by Wix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Ascend, by Wix Editions & Modules

Additional Pricing Details

Likelihood to Renew

SharpSpring from Constant Contact

SharpSpring from Constant Contact 7.5
Based on 31 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
David Fox | TrustRadius Reviewer

Ascend, by Wix

No score
No answers yet
No answers on this topic

Usability

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.1
Based on 69 answers
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Christine Mullins | TrustRadius Reviewer

Ascend, by Wix

No score
No answers yet
No answers on this topic

Support Rating

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.7
Based on 79 answers
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
Darren Winter, MA | TrustRadius Reviewer

Ascend, by Wix

No score
No answers yet
No answers on this topic

Implementation Rating

SharpSpring from Constant Contact

SharpSpring from Constant Contact 8.3
Based on 14 answers
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Matthew Maginley | TrustRadius Reviewer

Ascend, by Wix

No score
No answers yet
No answers on this topic

Alternatives Considered

SharpSpring from Constant Contact

We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
Kèlene Poyurs | TrustRadius Reviewer

Ascend, by Wix

I looked for a product that covered most business needs and Wix was rated highly and cost effective.
Vanessa Stupples | TrustRadius Reviewer

Return on Investment

SharpSpring from Constant Contact

  • It's had a positive impact on ROI in that it's provided management with visibility into forecasting, making the budgeting process clearer.
  • When new representatives join the company it's easy to get [them] up and running in SharpSpring, minimizing time spent on training.
  • SharpSpring helps our team of reps clearly see the current list of opportunities, and create tasks to make sure we don't miss any follow-ups
Jason Carlage | TrustRadius Reviewer

Ascend, by Wix

  • Enables memberships to increase email lists.
  • Great email marketing for increased interest in newsletters.
  • I’ve had to change tact to work around not enough member subscription pages.
Vanessa Stupples | TrustRadius Reviewer

Screenshots

Add comparison