Likelihood to Recommend We need to spend a lot of time to learn things in Sitecore Experience Platform. I used it for 6 years and there was always something new to learn. Try to start using shortcuts as soon as you start working on it as it really saves a lot of time. Sitecore Experience Platform has maximum number of features which is good but then you need to spend time learning them all
Read full review Zoomin is best suited for an organization that uses DITA or other forms of structured authoring in at least one department. The structure provided by DITA will lay the foundation for all other types of content that are imported into Zoomin.
Read full review Pros Sitecore has a decent supply of out of the box components and capabilities that can be fairly easily styled to meet business needs without much customization needed. This often helps speed to market. Sitecore has had the flexibility of offering on-premise hosting or cloud hosting to meet different needs of clients, though recently they have strongly pushed their cloud-based hosting. This is in alignment with the industry and very helpful for organizations that aren't looking to add another product to the portfolio of packages that their internal IT teams need to manage Sitecore has a capable UI for editing content. Though some competition may do better in this regard, Sitecore's editing interface is fully capable. Read full review The biggest advantage to using Zoomin is the care and loyalty of their people. No matter what occurred throughout the process, they were with us 100%. The Zoomin product is one of the few DITA compatible products I've seen that presents a current and professional interface. Zoomin's roadmap is impressive and I've actually seen first-hand that they really do make good on items on their roadmap! Read full review Cons Searching something is difficult, we need to backtrack a lot within Sitecore Experience Platform I found Sitecore Experience Platform to be a bit slow, it takes time to load things Its difficult to work with when we need every page and components to have translations Publish items and subitems is possible but sub-sub items need to be published manually or we need to create scripts Read full review Zoomin's SalesForce integration is a must finish. It's almost there, but they haven't been able to get Salesforce to certify it. Read full review Usability Implemented for various projects such as:›Market and sales intelligence Competitor tracking Management moves Social media tracking Customized information sourcing. Use web-scraping and parsing for data harvesting where the search is keyword-based and, the content and data extractions are required from various websites•Implemented for diverse requirements:›Social media tracking›Image recognition›Pricing comparison›Competitor content mapping›e-Commerce products’ cataloging, etc.
Read full review Support Rating 1. Customized software development & maintenance. 2. Technology Consulting - Consulting-based services for technology solutions data engineering or cloud solutions. 3. Used for tapping into multiple data sources such as CRM and marketing automation systems and, creating automated data extracts with a high-end visual representation of data. 4. Implemented for scheduling an existing report to automatically refresh and be delivered to specific users at a specific regular interval.
Read full review Alternatives Considered All of these platforms have their pros and cons. Selecting the best fit is a matter aligning corporate need vs features provided. Have a .NET shop with an advanced marketing team looking to push UX forward and willing to pay a premium, then Sitecore may be the right fit. Have an organization centered around Java and only looking for basic CMS capabilities or looking for a budget-friendly option, then there may be better options beyond Sitecore.
Read full review Return on Investment We faced issues while integrating it with other tools like Marketo and salesforce Difficult to manage translations in this CMS Easy to create user roles, categories, page structure and tags Read full review Our new Zoomin based interface increased traffic to our doc site by 600%. The new Zoomin based site decreased traffic to the support portal by 10-20% for all segments of the business. Customer comments provided positive results as customers started to see we were making much needed improvement. Read full review ScreenShots