What users are saying about
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Top Rated
1854 Ratings
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20 Ratings

Skype

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Top Rated
1854 Ratings
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Score 7.9 out of 100

Whereby

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20 Ratings
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Score 9 out of 100

Likelihood to Recommend

Skype

Skype is well suited for small offices, interaction with home-based employees, multi-country audio meetings (assuming there is a universal language), one-on-one coaching, or performance appraisal. Low customer assistance center using foreign numbers.It is less appropriate for video conferences where a leader allows many participants to speak, share documents, and interact using their cameras (PC or cell phones) all at the same time. Zoom has taken the lead in this area. It is sad to see that PlaceWare, a pioneer at one time, has lagged behind after Microsoft bought it.
Ricardo G Lopes | TrustRadius Reviewer

Whereby

Whereby is great for small teams of a dozen or fewer employees, especially remote teams. In a larger corporate environment, it's probably less useful. However, even for enterprise users, it might be very helpful for departments where employees are spread out over multiple locations or that utilize a lot of freelancers or remote workers.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Skype
7.6
Whereby
8.0
High quality audio
Skype
8.2
Whereby
8.2
High quality video
Skype
7.8
Whereby
8.6
Low bandwidth requirements
Skype
6.7
Whereby
7.9
Mobile support
Skype
7.6
Whereby
7.1

Screen Sharing

Skype
7.9
Whereby
7.5
Desktop sharing
Skype
8.4
Whereby
8.8
Whiteboards
Skype
7.3
Whereby
6.2

Online Meetings / Events

Skype
7.5
Whereby
8.1
Calendar integration
Skype
7.5
Whereby
6.6
Meeting initiation
Skype
7.7
Whereby
9.1
Integrates with social media
Skype
6.8
Whereby
9.0
Record meetings / events
Skype
7.9
Whereby
7.3
Slideshows
Skype
7.6
Whereby
8.4

Online Events Collaboration

Skype
8.0
Whereby
8.0
Live chat
Skype
8.4
Whereby
8.0
Audience polling
Skype
7.6
Whereby
7.0
Q&A
Skype
8.1
Whereby
9.0

Online Events Security

Skype
7.4
Whereby
7.3
User authentication
Skype
8.1
Whereby
7.0
Participant roles & permissions
Skype
7.3
Whereby
6.8
Confidential attendee list
Skype
6.9
Whereby
8.0

Pros

Skype

  • Skype for Business has grown quite a lot since its days as Microsoft Lync and is now quite nicely integrated with almost facets of Windows and Office (and other Microsoft stuff).
  • It's nice for inter-office communication when everyone's using Active Directory and has Skype for Business running.
  • Skype for Business works well even on non-Windows and/or non-university machines (e.g. personal computers).
Ho'omana Nathan Horton | TrustRadius Reviewer

Whereby

  • Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat.
  • Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there.
Hernán Silva | TrustRadius Reviewer

Cons

Skype

  • I find the new interface of Skype very unintuitive compared to previous versions. Every time I am talking with someone I end up clicking on icons until I find the chat area or the screen sharing option.
  • In newer versions of Skype, I've had many issues with audio feedback being slow or interrupted, despite the fact that I have high speed internet. This is extremely annoying if you are trying to discuss difficult and complex topics.
  • Sometimes the video option randomly doesn't work, and I also find it difficult to add people to your Skype phonebook if you don't know their exact Skype username.
Maike Holthuijzen | TrustRadius Reviewer

Whereby

  • The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform.
  • I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings.
Michael Ball-Marian | TrustRadius Reviewer

Likelihood to Renew

Skype

Skype 8.6
Based on 4 answers
I think so far there is no reason not to renew the license. We have been using Skype for a long time and are very satisfied with it.
Tejashwi Kumar | TrustRadius Reviewer

Whereby

Whereby 3.6
Based on 1 answer
We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors.appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.
Hernán Silva | TrustRadius Reviewer

Usability

Skype

Skype 9.0
Based on 2 answers
Because it's reliable, cheap and requires a low bandwidth during voice and video calling.
sohail ahmed | TrustRadius Reviewer

Whereby

Whereby 9.1
Based on 1 answer
Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.
Hernán Silva | TrustRadius Reviewer

Support Rating

Skype

Skype 7.2
Based on 42 answers
Anytime I had any problems with Skype, the Customer team was there to help me. However, their help section is so advanced that I found many answers there without being forced to ask them in any other communication channels. It works really well and it is a very reliable tool for companies.
Kinga Odziemek | TrustRadius Reviewer

Whereby

Whereby 7.6
Based on 9 answers
Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.
Alvin Landicho | TrustRadius Reviewer

Implementation Rating

Skype

Skype 8.0
Based on 1 answer
No, It was implemented by third party
sohail ahmed | TrustRadius Reviewer

Whereby

No score
No answers yet
No answers on this topic

Alternatives Considered

Skype

Slack, WebEx, and Google Hangouts. Skype is not as fancy as Slack or WebEx, and not as international or widespread as Google Hangouts, however. As I've stated, it really shines in our closed environment and isolated domain. The truth is we have been using a Windows-only domain on our isolated environment and Skype fits very nicely into that. The simple integration into our current setup was easy and fast.
Anonymous | TrustRadius Reviewer

Whereby

You're able to create unique links for people to join and use words and phrases in the link for the invite. I think that helps you with branding yourself as a company. On Google Hangouts we're not able to do something like this, which is why I appreciate Whereby and being able to connect in that way.
Michelle Sexton | TrustRadius Reviewer

Return on Investment

Skype

  • My department does not use Skype in a way that would be seen as generating a return on investment but for what the product does it is a good value.
  • It really closes the distance gap in working with offices that are far away. Conference calls can be so soul crushing, this is a much better option.
  • The only negative impact is that it is not the only video conferencing tool that I use. Given that it is not as strong of a multi user platform I can't say that it may cover every need that every office would have.
Jason Hartigan | TrustRadius Reviewer

Whereby

  • It has made it easy to connect with international clients as well as overseas friends.
  • It is a very professional looking setup and gives a good impression that you are businesslike and professional.
John Flett | TrustRadius Reviewer

Screenshots

Pricing Details

Skype

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype Editions & Modules

Additional Pricing Details

Whereby

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Whereby Editions & Modules

Edition
Free$01
Pro$9.991
Business$59.99 and up2
  1. per user
  2. per user/room
Additional Pricing Details

Rating Summary

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