Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Small Improvements
Score 7.9 out of 10
N/A
Performance Reviews & 360s Provide employees with structured opportunities for reflection and assessment through performance reviews and peer feedback. Customize the questions, define who participates, establish a cadence that suits an organization’s schedule, and run reviews for different departments at the same time. Ongoing Feedback Praise coworkers for a job well done and request feedback at any time from anyone. Prepare for…
$2
per user, per month
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
Small ImprovementsUKG Pro
Editions & Modules
Engagement and Retention Add-on
$2
per user, per month
Performance Starter Pack
$5
per user, per month
Feedback and Performance Suite
$7
per user, per month
No answers on this topic
Offerings
Pricing Offerings
Small ImprovementsUKG Pro
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWe also offer volume discounts if you have over 200 employees! Please see the calculator on our pricing page to calculate your exact price.
More Pricing Information
Features
Small ImprovementsUKG Pro
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Small Improvements
8.1
8 Ratings
2% above category average
UKG Pro
7.8
374 Ratings
5% below category average
Corporate goal setting7.02 Ratings8.0290 Ratings
Subordinate goal setting7.53 Ratings00 Ratings
Individual goal setting8.98 Ratings7.7356 Ratings
Line-of sight-visibility7.83 Ratings7.7248 Ratings
Performance tracking9.17 Ratings7.8330 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Small Improvements
9.3
8 Ratings
11% above category average
UKG Pro
8.0
460 Ratings
0% above category average
Performance plans9.77 Ratings7.8411 Ratings
Plan weighting8.03 Ratings00 Ratings
Manager note taking10.07 Ratings00 Ratings
Performance improvement plans8.33 Ratings7.6322 Ratings
Review status tracking9.78 Ratings8.3431 Ratings
Rater nomination workflow9.76 Ratings00 Ratings
Review reminders10.07 Ratings8.3392 Ratings
Workflow restrictions9.04 Ratings00 Ratings
Multiple review frequency9.15 Ratings8.2332 Ratings
Reporting9.05 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Small Improvements
-
Ratings
UKG Pro
8.3
795 Ratings
5% above category average
Employee demographic data00 Ratings8.7725 Ratings
Employment history00 Ratings8.7754 Ratings
Job profiles and administration00 Ratings8.6727 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.2713 Ratings
Organizational charting00 Ratings7.7636 Ratings
Organization and location management00 Ratings8.1650 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.0511 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Small Improvements
-
Ratings
UKG Pro
8.5
738 Ratings
5% above category average
Pay calculation00 Ratings8.9701 Ratings
Support for external payroll vendors00 Ratings8.0328 Ratings
Off-cycle/On-Demand payment00 Ratings8.8223 Ratings
Benefit plan administration00 Ratings8.0636 Ratings
Direct deposit files00 Ratings9.2694 Ratings
Salary revision and increment management00 Ratings8.8566 Ratings
Reimbursement management00 Ratings8.057 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Small Improvements
-
Ratings
UKG Pro
8.3
556 Ratings
2% above category average
Approval workflow00 Ratings8.6497 Ratings
Balance details00 Ratings8.2523 Ratings
Annual carry-forward and encashment00 Ratings8.0429 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Small Improvements
-
Ratings
UKG Pro
8.5
791 Ratings
5% above category average
View and generate pay and benefit information00 Ratings8.8763 Ratings
Update personal information00 Ratings8.9769 Ratings
View company policy documentation00 Ratings8.5558 Ratings
Employee recognition00 Ratings7.4283 Ratings
View job history00 Ratings8.9752 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Small Improvements
-
Ratings
UKG Pro
8.4
187 Ratings
7% above category average
Tracking of all physical assets00 Ratings8.4187 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Small Improvements
-
Ratings
UKG Pro
7.6
727 Ratings
0% above category average
Report builder00 Ratings7.6707 Ratings
Pre-built reports00 Ratings7.8717 Ratings
Ability to combine HR data with external data00 Ratings7.4488 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Small Improvements
-
Ratings
UKG Pro
8.5
550 Ratings
7% above category average
New hire portal00 Ratings8.5547 Ratings
Manager tracking tools00 Ratings8.5438 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Small Improvements
-
Ratings
UKG Pro
8.3
185 Ratings
5% above category average
Create succession plans/pools00 Ratings8.4153 Ratings
Candidate ranking00 Ratings8.2162 Ratings
Candidate search00 Ratings8.3161 Ratings
Candidate development00 Ratings8.4150 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Small Improvements
-
Ratings
UKG Pro
8.4
453 Ratings
8% above category average
Job Requisition Management00 Ratings8.7431 Ratings
Company Website Posting00 Ratings9.1419 Ratings
Publish to Social Media00 Ratings8.5330 Ratings
Job Search Site Posting00 Ratings8.7388 Ratings
Duplicate Candidate Prevention00 Ratings6.9320 Ratings
Applicant Tracking00 Ratings8.5418 Ratings
Notifications and Alerts00 Ratings8.3385 Ratings
Best Alternatives
Small ImprovementsUKG Pro
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15Five
15Five
Score 8.9 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Reviewsnap
Reviewsnap
Score 9.0 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Enterprises
Predictive Index Behavioral Assessment
Predictive Index Behavioral Assessment
Score 9.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Small ImprovementsUKG Pro
Likelihood to Recommend
9.0
(10 ratings)
8.3
(920 ratings)
Likelihood to Renew
-
(0 ratings)
9.2
(193 ratings)
Usability
-
(0 ratings)
8.3
(188 ratings)
Availability
-
(0 ratings)
9.9
(74 ratings)
Performance
-
(0 ratings)
9.2
(331 ratings)
Support Rating
7.1
(4 ratings)
7.3
(492 ratings)
In-Person Training
-
(0 ratings)
9.6
(87 ratings)
Online Training
-
(0 ratings)
9.1
(202 ratings)
Implementation Rating
-
(0 ratings)
9.9
(85 ratings)
Configurability
-
(0 ratings)
9.8
(76 ratings)
Ease of integration
-
(0 ratings)
9.9
(65 ratings)
Product Scalability
-
(0 ratings)
9.5
(93 ratings)
Vendor post-sale
-
(0 ratings)
8.3
(55 ratings)
Vendor pre-sale
-
(0 ratings)
9.9
(48 ratings)
User Testimonials
Small ImprovementsUKG Pro
Likelihood to Recommend
Small Improvements
I'm honestly not sure why my company chose to use Small Improvements. We used Lattice before for the all the same use cases I mentioned here. The employee performance review feature might be a bit better in Small Improvements, but the goal-setting tool and the 1:1 tool are very weak. I may not have benefitted yet from all the features that Small Improvements have to offer, but so far it looks like a pretty basic HR tool with much better alternatives out there. If it's cheaper than the competition, that might be the only argument to go with it.
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UKG
Overall, UKG Pro has been a worthwhile investment for our company. It fits our current needs and has the functionality to continue to improve our business processes, given the time to learn and implement new pieces. I wish we could be on one system only (instead of Pro and Workforce Management for the time), but I've been told with our company size, that would not be wise. I hope future developments and releases will allow all customers to have a unified experience.
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Pros
Small Improvements
  • Take shared or private notes tied to each week's 1-1 meeting
  • Remind each other of open action items until they are checked off
  • Manage the performance review cycle
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
Small Improvements
  • Interface can be cluttered at times
  • There isn't a lot of help or knowledge readily available when first using the tool
Read full review
UKG
  • Unable to process Promotions as part of the Compensation Management merit process
  • Unable to view configuration tables in the Benefits Administration (PlanSource) system
  • Difficulty in configuring security for managers who require visibility to more than one Org Level hierarchy in UKG Pro
  • Platform configuration fields are difficult to add to queries and do not interface to other modules/systems
Read full review
Likelihood to Renew
Small Improvements
No answers on this topic
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review
Usability
Small Improvements
No answers on this topic
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
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Reliability and Availability
Small Improvements
No answers on this topic
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
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Performance
Small Improvements
No answers on this topic
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
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Support Rating
Small Improvements
I never had to contact their support so far. There's no "N/A" option so I'm going with a neutral "5".
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UKG
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
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In-Person Training
Small Improvements
No answers on this topic
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
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Online Training
Small Improvements
No answers on this topic
UKG
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
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Implementation Rating
Small Improvements
No answers on this topic
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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Alternatives Considered
Small Improvements
Lattice was able to link in with core OKRs whereas from my memory, Small Improvements didn't support this goal setting and tracking framework. While it was good for sentiment and management frameworks, it was unable to connect with the greater company vision as well as Lattice - that was the reason that we moved.
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UKG
My experience with HRIS systems is limited to UKG Pro. It is the only HRIS I have worked with. I have worked with other systems that perform the tasks of some of its models and have found that when used with the various modules the overall experience with UKG is great. The ability to have all of the modules on the same platform makes the integration between UKG Pro and the modules great!
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Scalability
Small Improvements
No answers on this topic
UKG
Read full review
Return on Investment
Small Improvements
  • It helped keep my goals on track, both in documentation and email updates.
  • It helped free up my manager's bandwidth to focus on other tasks.
Read full review
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
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ScreenShots

Small Improvements Screenshots

Screenshot of Provide employees with structured opportunities for reflection and assessment through Performance ReviewsScreenshot of Decide whether or not you want manager to approve nominations for 360 FeedbackScreenshot of Share agenda items, meeting notes, and follow-up discussions with 1:1 MeetingsScreenshot of Create templated 1:1 meeting agendas for your managersScreenshot of Identify goals, set success measures, and track the results with ObjectivesScreenshot of Give public kudos to your colleagues with Praise

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice