Likelihood to Recommend Once we had got 20k plus users to blacklist. The data was too big. We wanted the results within some hours. When we used SDM and did all in one shot. It hardly took 2 hours. The same we presented to the clients in our weekly call. Got appreciation as well for that. Yes, just to summarize, even though we have huge datas, this helps us to fetch the results too easily. Thanks.
Read full review Workspace ONE Unified Endpoint Management is best suited for mid to large-size companies that require all the functions that it presents. It is a plus if you are well known with the VMWare "Horizon" ecosystem and use some of these solutions. It's to hard and resource intensive to setup and manage for small companies. Next to that it is to costly for only basic functionality compared to other solutions
Read full review Pros It handles software and the applications in all the platforms. It is very much useful for us when we have got many projects. We also blacklist the applications that creates any risk when triggered incident for us. It is a very convenient for us to handle as it gives an excellent security, even if we run any queries in the background. Read full review Enrollment is a snap with many different options. This allows organizations with corporately owned or BYOD programs to bring devices under management in a flexible and scalable solution. Deployment of apps-AirWatch makes deploying apps across your organization simple a quick. AirWatch is usually close to "Zero Day" ready with major hardware manufacturers updated features. Many of the Android and iOS updated features are incorporated into the environments almost as soon as they are released. AirWatch has great customer service. This was not always the case but as the company has grown over the last year in particular, I have been receiving better customer service compared to other MDMs. Read full review Cons At times whitelisting the applications creates a problem, now it has been improved more. No editable option once the data saved. License issue has been occurred initially. Even though license was there, we couldn't use it properly. Slow it recovered. Read full review On-Premises solution is very slow compared to SAS and which is causing many issues while accessing emails on a device, server management, contacts sync issues, Reporting issue AirWatch Inbox application was very buggy and created a lot of issue in our organization and it seems no one is happy with the performance AirWatch Inbox is giving. It is very costly as per analysis provided by Gartner quadrant and for a small organization or for small user base it is not that much suitable. Read full review Likelihood to Renew We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Read full review Usability It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Read full review Reliability and Availability Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Read full review Performance Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Read full review Support Rating There is a separate portal for Workspace One + Chat function. The support is fast but sometime you need a little but luck that the right person is supporting your case. Case escalation is not really working.
Read full review Implementation Rating AirWatch support was included and helped with every step of the implementation. They have their "university" with helpful documents and phone support 24x7.
Read full review Alternatives Considered As I said, we can do the task in bulk which is the added advantage in this. At times alerts gets triggered in multiple like 1000 plus. We can't do it manually as it kills time. But by using this, we can do it on bulk within hours. So likewise, we also did in the same way. We can pull reports also from this (excel files). We showcased to clients wherein we got the appreciation also. Really liked. Thanks team!
Read full review Airwatch remains a leader in Gartner's Magic Quadrant and meets the data mobility needs of our organization. We are looking at moving to the cloud with Office365 and are evaluating the Intune/EMS/MAM/Rights Management suite. We have set up both Airwatch and Intune/EMS/MAM/Rights Management in a lab environment and have compiled some good comparison data and are looking to further evaluate these products. From our testing Airwatch has good integration with Office365 and is more feature rich and has more robust controls in both the MDM and Data Management/Security space. If someone is looking for a more simple solution without MDM and they are considering providing email and calendar access only Intune/MAM may be the way to go.
Read full review Scalability It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Read full review Return on Investment Pros: blacklist the applications that creates any risk when triggered incident for us. Cons: unable to whitelist as it is creating bug It is a very convenient for us to handle as it gives an excellent security, even if we run any queries in the background. Cons : NA Read full review Visibility of all support team, their location, apps installed on devices and security level, which guarantees information is secure. Users don't have the time to be spending their telecom plans on apps that are not accepted for corporate use. So, this plans can be controlled and money saved. Cost happens to be an OpEx one, and even though it is not visible in ROI, when you calculate how much money represents data leak, information lost, users not arriving to attend customers, and more. The cost is giving you a return on customer satisfaction and continuity. Read full review ScreenShots