What users are saying about
8 Ratings
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Top Rated
302 Ratings
8 Ratings
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Score 8.3 out of 100

Vidyard

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Top Rated
302 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Video Marketing

    Soapbox

    Feature Set Not Supported
    N/A
    6.5

    Vidyard

    65%
    Vidyard ranks higher in 6/6 features

    Lead generation

    N/A
    0 Ratings
    7.7
    77%
    34 Ratings

    Video personalization

    N/A
    0 Ratings
    8.7
    87%
    41 Ratings

    eCommerce

    N/A
    0 Ratings
    2.8
    28%
    2 Ratings

    Support for advertisements

    N/A
    0 Ratings
    5.5
    55%
    1 Rating

    Video SEO

    N/A
    0 Ratings
    7.0
    70%
    29 Ratings

    Integration to Marketing Automation

    N/A
    0 Ratings
    7.4
    74%
    35 Ratings

    Video Platform Integrations

    Soapbox

    Feature Set Not Supported
    N/A
    7.7

    Vidyard

    77%
    Vidyard ranks higher in 4/4 features

    Integration to Salesforce.com

    N/A
    0 Ratings
    7.8
    78%
    20 Ratings

    Integration to Marketo

    N/A
    0 Ratings
    7.9
    79%
    11 Ratings

    Integration to HubSpot

    N/A
    0 Ratings
    7.8
    78%
    18 Ratings

    Integration to Eloqua

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Video Security

    Soapbox

    Feature Set Not Supported
    N/A
    8.7

    Vidyard

    87%
    Vidyard ranks higher in 5/5 features

    Video access controls

    N/A
    0 Ratings
    8.5
    85%
    35 Ratings

    User management

    N/A
    0 Ratings
    8.1
    81%
    39 Ratings

    Video link sharing

    N/A
    0 Ratings
    9.3
    93%
    45 Ratings

    Internal video

    N/A
    0 Ratings
    8.6
    86%
    37 Ratings

    External video

    N/A
    0 Ratings
    8.9
    89%
    40 Ratings

    Video Player

    Soapbox

    Feature Set Not Supported
    N/A
    8.3

    Vidyard

    83%
    Vidyard ranks higher in 4/4 features

    Player customization

    N/A
    0 Ratings
    8.1
    81%
    37 Ratings

    Embedded videos

    N/A
    0 Ratings
    8.6
    86%
    40 Ratings

    Video quality / Bandwidth controls

    N/A
    0 Ratings
    8.5
    85%
    42 Ratings

    Mobile compatibility

    N/A
    0 Ratings
    8.2
    82%
    36 Ratings

    Video Analytics

    Soapbox

    Feature Set Not Supported
    N/A
    7.7

    Vidyard

    77%
    Vidyard ranks higher in 5/5 features

    A/B testing

    N/A
    0 Ratings
    6.3
    63%
    2 Ratings

    Streaming quality reports

    N/A
    0 Ratings
    7.8
    78%
    28 Ratings

    Per viewer tracking

    N/A
    0 Ratings
    8.0
    80%
    40 Ratings

    Per video tracking

    N/A
    0 Ratings
    8.4
    84%
    42 Ratings

    Video analytics dashboard

    N/A
    0 Ratings
    7.9
    79%
    42 Ratings

    Video Hosting, Management & Storage

    Soapbox

    Feature Set Not Supported
    N/A
    7.7

    Vidyard

    77%
    Vidyard ranks higher in 6/6 features

    On-Demand video

    N/A
    0 Ratings
    8.8
    88%
    27 Ratings

    Live streaming

    N/A
    0 Ratings
    7.7
    77%
    8 Ratings

    Impact of streaming on network

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Video upload & format support

    N/A
    0 Ratings
    8.3
    83%
    32 Ratings

    Video library / File management

    N/A
    0 Ratings
    5.6
    56%
    3 Ratings

    Video portal

    N/A
    0 Ratings
    8.6
    86%
    27 Ratings

    Video Engagement

    Soapbox

    Feature Set Not Supported
    N/A
    8.2

    Vidyard

    82%
    Vidyard ranks higher in 1/1 features

    Video comments

    N/A
    0 Ratings
    8.2
    82%
    20 Ratings

    Attribute Ratings

    • Soapbox is rated higher in 1 area: Support Rating
    • Vidyard is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.5

    Soapbox

    85%
    2 Ratings
    8.9

    Vidyard

    89%
    175 Ratings

    Likelihood to Renew

    Soapbox

    N/A
    0 Ratings
    7.5

    Vidyard

    75%
    14 Ratings

    Usability

    Soapbox

    N/A
    0 Ratings
    8.8

    Vidyard

    88%
    56 Ratings

    Availability

    Soapbox

    N/A
    0 Ratings
    9.0

    Vidyard

    90%
    2 Ratings

    Performance

    Soapbox

    N/A
    0 Ratings
    9.0

    Vidyard

    90%
    22 Ratings

    Support Rating

    8.5

    Soapbox

    85%
    4 Ratings
    8.1

    Vidyard

    81%
    125 Ratings

    Online Training

    Soapbox

    N/A
    0 Ratings
    10.0

    Vidyard

    100%
    1 Rating

    Implementation Rating

    Soapbox

    N/A
    0 Ratings
    9.0

    Vidyard

    90%
    10 Ratings

    Product Scalability

    Soapbox

    N/A
    0 Ratings
    9.0

    Vidyard

    90%
    1 Rating

    Likelihood to Recommend

    Soapbox

    Soapbox is excellent for meeting management - it helps propose an agenda and questions to kick off one on ones. This is very helpful for managers who need a little nudge when asking the right questions to move the meeting forward. This is where the Soapbox structure serves well. If you need more complex software to handle custom processes, you may need to look elsewhere.
    Anonymous | TrustRadius Reviewer

    Vidyard

    Vidyard has been critical for our team in many ways. One way that we didn't realize how much we'd be using it is for training new teammates while we're all working remotely. I frequently use the chrome extension to record a video of how to do something to send to our whole team or certain teammates. There are other products that do that, but this seems to be the most efficient, easiest, and quickest. Vidyard is incredibly useful for both inbound, and outbound sales and marketing strategies. It helps us increase our open and click rate for emails and overall engagement for our customer journey.
    Kyle Broderick | TrustRadius Reviewer

    Pros

    Soapbox

    • Beautiful user interface -- an absolute delight to use.
    • Editing options are easy and useful options within the web-app editor.
    Veronika Vebere | TrustRadius Reviewer

    Vidyard

    • The customer service is awesome. I always get ahold of our rep within an hour of contacting!
    • Vidyard in itself is a genius idea and when running correctly, a great tool to have in a rep's arsenal!
    • The people are great. -They spent countless hours working with our team!
    Chris Rodriguez | TrustRadius Reviewer

    Cons

    Soapbox

    • Lacks ability to give surveys
    • Lacks robust features
    Anonymous | TrustRadius Reviewer

    Vidyard

    • It would be great if the use of the camera on an internet screen were more user friendly.
    • The editing of a video's beginning or ending (cutting video for a cleaner look or time) could be a little more refined and less choppy.
    • Could be more colorful.
    Timothy Callery | TrustRadius Reviewer

    Pricing Details

    Soapbox

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0

    Soapbox Editions & Modules

    Edition
    FreeFree
    Solo$3002
    TeamsContact sales team
    1. none
    2. per user/per year
    3. none
    Additional Pricing Details

    Vidyard

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 per month

    Vidyard Editions & Modules

    Edition
    Free$01
    EnterpriseCustom1
    Pro$151
    Teams$3001
    Business$12501
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Soapbox

    No score
    No answers yet
    No answers on this topic

    Vidyard

    Vidyard 7.5
    Based on 14 answers
    It has been an integral part of both our employees and customers experience. I would highly recommend VidYard to anyone looking for new ways to make their support interactions more personable and efficient. Not only that, but is a huge value add for existing customers of the HubSpot product as well.
    Anonymous | TrustRadius Reviewer

    Usability

    Soapbox

    No score
    No answers yet
    No answers on this topic

    Vidyard

    Vidyard 8.8
    Based on 56 answers
    Vidyard is super easy for new people to pick up - I've never had to spend time explaining the UI or menu, which is a testament so how easy it is. The plugin also makes it quite user-friendly. There's no need to go anywhere else - it's all on the browser.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Soapbox

    No score
    No answers yet
    No answers on this topic

    Vidyard

    Vidyard 9.0
    Based on 2 answers
    It's there when I need it 99% of the time
    Jon Mazza | TrustRadius Reviewer

    Performance

    Soapbox

    No score
    No answers yet
    No answers on this topic

    Vidyard

    Vidyard 9.0
    Based on 22 answers
    It performs very well. I have never had any bugs while recording, and none of the videos have been impaired or corrupted. I don't believe it integrates with any other software but you could contact the company to learn more. I am not sure if it is only available on Chrome.
    Robert Foreman | TrustRadius Reviewer

    Support Rating

    Soapbox

    Soapbox 8.5
    Based on 4 answers
    We haven't had the chance to reach out to Wistia about Soapbox support, but I know Wistia (as a brand) is epic on all fronts -- sales, marketing & support. So if I had the need to reach out, I'm sure I'd get a reply in a prompt and satisfactory manner.
    Veronika Vebere | TrustRadius Reviewer

    Vidyard

    Vidyard 8.1
    Based on 125 answers
    Customer support at Vidyard has always been good. When I first looked into the product, the salesperson took a consultative approach that allowed me to see how Vidyard would benefit our specific use case. Since coming on board, the customer service team has been quick to respond if I have any questions.
    Suzanna Doran | TrustRadius Reviewer

    Online Training

    Soapbox

    No score
    No answers yet
    No answers on this topic

    Vidyard

    Vidyard 10.0
    Based on 1 answer
    Not much to it. Very simple setup
    Jon Mazza | TrustRadius Reviewer

    Implementation Rating

    Soapbox

    No score
    No answers yet
    No answers on this topic

    Vidyard

    Vidyard 9.0
    Based on 10 answers
    It's pretty straightforward. The bulk of the work goes on outside of Vidyard - it's the time required to add different videos to your website - that was probably the only difficult part and had nothing to do with Vidyard.
    Billy Barker | TrustRadius Reviewer

    Alternatives Considered

    Soapbox

    Where Zoom and GoToMeeting focus on the meeting itself, Soapbox goes more in-depth and gives the structure that a lot of managers are looking for. In my case, it was the question prompts, shared meeting notes, and meeting feedback that provided the most value. Seeing changes to agenda and notes in real-time is also very helpful.
    Anonymous | TrustRadius Reviewer

    Vidyard

    I've never evaluated another product like Vidyard. I just used screen recordings with RingCentral before, and I remember the file size being very large and having to add the video as an attachment. So this was a major improvement to be able to shoot videos and easily share with my clients.
    Anonymous | TrustRadius Reviewer

    Scalability

    Soapbox

    No score
    No answers yet
    No answers on this topic

    Vidyard

    Vidyard 9.0
    Based on 1 answer
    Almost never have an issue. It's had a couple bugs here and there but it's very reliable.
    Jon Mazza | TrustRadius Reviewer

    Return on Investment

    Soapbox

    • It's reducing friction when explaining complex topics to leads & customers.
    • We've had more memorable emails for leads, as they see a custom video is recorded for them.
    Veronika Vebere | TrustRadius Reviewer

    Vidyard

    • Vidyard has increased the amount of communication and engagement we've had with our customers regarding feature updates. It's a lot easier to watch a quick video than it is to read a paragraph! This makes the customers happier and features are accepted with far fewer complaints of change.
    Anonymous | TrustRadius Reviewer

    Screenshots

    Add comparison