What users are saying about
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Top Rated
571 Ratings
104 Ratings

SolarWinds Server & Application Monitor

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Top Rated
571 Ratings
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Score 8 out of 100
104 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

SolarWinds Server & Application Monitor

Absolutely I would recommend the product. If you want a single product to monitor and manage your whole environment, whether it's hardware, servers (physical or virtualised), networking and all from a single "portal" Solarwinds SAM is what you want to use. You could quite easily start off with SAM, and then decide you wish to monitor the networking side of things, you can obtain the NTA/MPM module, if you wish to monitor IP address usage, or IP conflicts, DHCP etc., you can install the IPAM module. It all neatly integrates into the same portal, meaning you go to one address and all the information is there at your fingertips.
Anonymous | TrustRadius Reviewer

Zabbix

From my stand point, [Zabbix is] very well suited for small and medium enterprises. The main benefit it is also it's worst quality: It is free / open source.You don't have costs to implement and to use it, but in the other hand you don't have a professional support or SLAs to rely on. In case you base your monitoring of critical systems on Zabbix and it has an issue, you need to appeal to the community and it can take a long time to have an answer or have your issue fixed.For these reasons I think it cant be the foundation of a monitoring process on large enterprises, but you can use it as a complement to have more flexibility.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

SolarWinds Server & Application Monitor
8.0
Zabbix
Application monitoring
SolarWinds Server & Application Monitor
8.6
Zabbix
Database monitoring
SolarWinds Server & Application Monitor
7.8
Zabbix
Threshold alerts
SolarWinds Server & Application Monitor
8.3
Zabbix
Predictive capabilities
SolarWinds Server & Application Monitor
7.4
Zabbix
Application performance management console
SolarWinds Server & Application Monitor
8.1
Zabbix
Collaboration tools
SolarWinds Server & Application Monitor
7.1
Zabbix
Out-of-the box templates to monitor applications
SolarWinds Server & Application Monitor
7.6
Zabbix
Application dependency mapping and thresholding
SolarWinds Server & Application Monitor
7.5
Zabbix
Virtualization monitoring
SolarWinds Server & Application Monitor
8.5
Zabbix
Server availability and performance monitoring
SolarWinds Server & Application Monitor
9.0
Zabbix
Server usage monitoring and capacity forecasting
SolarWinds Server & Application Monitor
8.4
Zabbix
IT Asset Discovery
SolarWinds Server & Application Monitor
8.0
Zabbix

Pros

SolarWinds Server & Application Monitor

  • Identify and monitor critical services on an IBMi platform.
  • Identify and monitor critical services on a Windows Server Platform.
  • Set thresholds to provide notifications where necessary to address serious issues before it hampers the operation.
  • Provide usage reports and other data that can be useful for forming IT Strategy.
Anonymous | TrustRadius Reviewer

Zabbix

  • Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
  • Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
  • Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
  • Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
  • Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.
Thomas Higgins | TrustRadius Reviewer

Cons

SolarWinds Server & Application Monitor

  • The new node based licensing model makes it difficult to justify the price for nodes that only utilize a few components.
  • Script results need to be a statistic. It would be a lot more useful if we could populate a table of results, including alpha-numeric strings, boolean, etc.
  • A lot of the AppInsight components cannot be disabled. You have to either use the whole template or nothing.
Anonymous | TrustRadius Reviewer

Zabbix

  • In a busy Zabbix environment, it can easily overwhelm the underlying database. Plan on having SSDs and a significant server infrastructure to keep up with more than a hundred hosts.
  • Building out Zabbix metrics that suit your environment can be very time consuming. When choosing a monitoring platform like Zabbix, expect a steep learning curve and to invest significant resources to make the tool valuable.
  • This is less important than it has been in the past, but current versions of Zabbix still do not handle IPMI checks of hardware very well. We needed to write our own wrapper for IPMI checks rather than using the built in IPMI poller.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.1
Based on 11 answers
I love the product and the alerts are within the millisecond, which can be the difference between life and death in some cases. As a beginner user, it was difficult getting around or add new hosts to monitor. However, after reading guides an familiarizing myself with the product, I realized how powerful and extremely useful this product. The reason I don't give a 10 is the learning curve.
Anonymous | TrustRadius Reviewer

Zabbix

Zabbix 10.0
Based on 2 answers
It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
Thomas Higgins | TrustRadius Reviewer

Usability

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.7
Based on 30 answers
SolarWinds Server & Application Monitor is quite easy to use and super versatile. It allows you to do just about anything you can through premade templates or through scripting. You can use an agent on the servers if you want to, or you can monitor through WMI or SNMP credentials. You can customize thresholds for alerting quickly, and you can configure alerts to be as complex or as simple as you want.
Drew Hood | TrustRadius Reviewer

Zabbix

No score
No answers yet
No answers on this topic

Reliability and Availability

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 4.5
Based on 2 answers
I only use dpa
Joe Parlett | TrustRadius Reviewer

Zabbix

No score
No answers yet
No answers on this topic

Performance

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 4.5
Based on 2 answers
Takes time to load
Anonymous | TrustRadius Reviewer

Zabbix

No score
No answers yet
No answers on this topic

Support Rating

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 7.9
Based on 20 answers
I think there was only a couple times I had to open a support case for SAM and one time they got multiple engineers on the phone to get a better idea what I was trying to monitor and was able to point me in the best direction to monitor that system.
Ryhlen Schoeberl | TrustRadius Reviewer

Zabbix

Zabbix 5.6
Based on 4 answers
The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
Anonymous | TrustRadius Reviewer

Online Training

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 4.5
Based on 1 answer
It was sufficient to read their documentation and watch videos.
Joe Parlett | TrustRadius Reviewer

Zabbix

No score
No answers yet
No answers on this topic

Implementation Rating

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 4.6
Based on 3 answers
Make sure SNMP and WMI are configured ahead of time
Anonymous | TrustRadius Reviewer

Zabbix

Zabbix 6.0
Based on 1 answer
We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option.Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
Thomas Higgins | TrustRadius Reviewer

Alternatives Considered

SolarWinds Server & Application Monitor

I have tried and researched many products including Cacti, Zabbix, Dynatrace, as far as I have read the best crafted product among them is SolarWinds. [Already], SolarWinds company is the most successful company that has proven itself in issues such as monitoring and logging.
Anonymous | TrustRadius Reviewer

Zabbix

I personally prefer Zabbix over any other monitoring software that I have ever tried. Zabbix is so customizable that if there is a feature I need, I can easily implement it. I can then add that feature to a template in no time and have it applied to hundreds, or even thousands, of other servers. The performance of Zabbix and its ability to use proxy servers to gather data and report back to a primary node is also rather unique in my experience. Zabbix, being self-hosted, rather than a cloud solution, also prevents latency or routing issues from generating false alerts.
Eric O'Callaghan | TrustRadius Reviewer

Scalability

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 4.6
Based on 2 answers
It is hard to find the recommended SQL setup and convince others that is the way you should configure the server when you set it up
Joe Parlett | TrustRadius Reviewer

Zabbix

No score
No answers yet
No answers on this topic

Return on Investment

SolarWinds Server & Application Monitor

  • SolarWinds has helped to improve proactive resolution or mitigation of application issues. This has often resulted in issues fixed before customers were aware of the problem.
  • SolarWinds has provided valuable information when troubleshooting issues to meet Service Level Agreements.
  • SolarWinds has helped get the correct team working on issues.
Anonymous | TrustRadius Reviewer

Zabbix

  • Zabbix has become my go-to solution for information gathering on our hardware. It's very easy to create reports and graphs outlining any specific metric I'm asked to provide.
  • Zabbix's alerting and script firing has made monitoring utilization on our network a breeze, while their alerting system allows me to fire off a different level of alert by the specific consecutive objects in an alert status. With time, I've been able to eliminate most end device alerts while just shooting off an alert for the problem at the root of an issue.
  • Zabbix is easy enough to use at the user level to be handed to non-tech savvy people with minimal training.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

SolarWinds Server & Application Monitor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zabbix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SolarWinds Server & Application Monitor
8.7
Zabbix
8.6

Likelihood to Renew

SolarWinds Server & Application Monitor
8.1
Zabbix
10.0

Usability

SolarWinds Server & Application Monitor
8.7
Zabbix

Reliability and Availability

SolarWinds Server & Application Monitor
4.5
Zabbix

Performance

SolarWinds Server & Application Monitor
4.5
Zabbix

Support Rating

SolarWinds Server & Application Monitor
7.9
Zabbix
5.6

Online Training

SolarWinds Server & Application Monitor
4.5
Zabbix

Implementation Rating

SolarWinds Server & Application Monitor
4.6
Zabbix
6.0

Scalability

SolarWinds Server & Application Monitor
4.6
Zabbix

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