TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Solid Commerce

    Score8 out of 10
    N/ASolid Commerce is a cloud-based channel and marketplace selling solution that integrates with a number of marketplaces, along with the users ERP, warehouse management application, accounting system, etc. to provide integrated management of orders, inventory, and logistics, as well as get discounts on shipping with major carriers and manage content about products on all marketplaces.N/A

    Vendavo

    Score8 out of 10
    N/AVendavo headquartered in Mountain View, California offers their price optimization and CPQ solution, with the goal of helping global manufacturers and distributors drive predictable, profitable outcomes.N/A
    Pricing
    Solid CommerceVendavo
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Solid CommerceVendavo
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Solid CommerceVendavo
    CPQ
    Comparison of CPQ features of Solid Commerce and Vendavo
    Feature
    Solid Commerce
    -
    Ratings
    Vendavo
    8.0
    1 Ratings
    9% below category average
    Product configuration00 Ratings7.01 Ratings
    Configuration options00 Ratings6.01 Ratings
    Pricing rules00 Ratings9.01 Ratings
    Price adjustment00 Ratings9.01 Ratings
    Purchase history and open contracts00 Ratings9.01 Ratings
    Best Alternatives
    Solid CommerceVendavo
    Small Businesses
    Rithum
    Score6.2 out of 10
    QuoteWerks
    Score9.9 out of 10
    Medium-sized Companies
    No answers on this topic
    QuoteWerks
    Score9.9 out of 10
    Enterprises
    No answers on this topic
    Agentforce Revenue Management
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Solid CommerceVendavo
    Likelihood to Recommend
    4.0
    (1 ratings)
    6.7
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    6.7
    (2 ratings)
    User Testimonials
    Solid CommerceVendavo
    Likelihood to Recommend
    Solid Commerce
    Solid Commerce may be helpful for small businesses that want to reach from one marketplace to become multi-channel based. However, I would recommend short contracts, long trial periods, request a teammate with 2+ years experience at the company and don't be afraid to communicate your needs. I do feel there is a place for the company in the marketplace, it is less expensive than most, it has a lot of benefits in segmentation and pricing needs, but it can lack in reliability and is not as reactive to customers for an e-commerce market.
    Incentivized
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    Vendavo
    Vendavo is well suited for large organizations with complex pricing scenarios. Vendavo is very flexible to implement to different businesses. Global processes can be done in Vendavo with a single instance on most occasions with diverse business processes without compromising much of the current business processes.
    Incentivized
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    Pros
    Solid Commerce
    • It did allow for multi-channel promotion of the same set of SKUs. It diminished qty on all marketplaces when there was a sale on one.
    • It allowed for multiple skus to change price.
    • It allowed for SKU segmentation and multiple attribute tagging.
    • When their company was smaller and more customer service driven, there was a lot of creative thinking to create sales growth.
    Incentivized
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    Vendavo
    • The charts and graphs that you can pull from Vendavo are easy to read, and easy to work with.
    • Reporting - You can save individual reports and run them consistently. They are also easy to tweak for a more specific application.
    • Export capabilities were great, it was easy to grab data from Vendavo.
    Incentivized
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    Cons
    Solid Commerce
    • As their company grew and our e-commerce department grew, Solid Commerce lacked in customer service.
    • At one point we could see a high turnover rate of Solid Commerce employees, leading to a disconnect for customers.
    • We had a hard time functioning with other external tools like ShipWorks, ShipStation, our DMS, even uploading using excel files became unreliable.
    • We ended our relationship with Solid Commerce less then a year ago because we could not rely on their automation and communication. They knew this for months before we decided to terminate the relationship.
    Incentivized
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    Vendavo
    • Improve import function in the Profit Analyzer for bulk parts. Handles large part imports slowly.
    Incentivized
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    Support Rating
    Solid Commerce
    No answers on this topic
    Vendavo
    Support was not very responsive, and required added costs.
    Incentivized
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    Alternatives Considered
    Solid Commerce
    ChannelAdvisor is a step up in building our e-commerce business. They have met our communication and customer service needs. They work with our other tools like e-Desk and ShipStation reliably. However, that step up comes with additional costs. ChannelAdvisor is an investment that is higher then Solid Commerce. However, we are about 10 months in and not once have we lost connection with ShipStation or not been able to print pick tickets
    Incentivized
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    Vendavo
    I preferred Vendavo, but my price manager migrated to Tableau. I think because of the licencing costs of vendavo?
    Incentivized
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    Return on Investment
    Solid Commerce
    • They helped us grow significantly from a small e-comm business to almost triple our size in four years.
    • They led us to know where our breaking points are in a same day service oriented environment.
    • They have great segmentation of SKUs and different pricing options of SKUs.
    • They did have some creative thinkers to help their customers but I wouldn't know if they are still there.
    Incentivized
    Read full review
    Vendavo
    • Helped drive better business decisions.
    • Increase in overall margin.
    • Better understanding of specific markets.
    Incentivized
    Read full review
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