What users are saying about

Webgility

8 Ratings

NetSuite

278 Ratings

Webgility

8 Ratings
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Score 8.6 out of 101

NetSuite

278 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

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Likelihood to Recommend

Webgility

Webgility is a great tool for all e-Commerce business, especially businesses that have large sales volume.
Ginnie Pham profile photo

NetSuite

As a huge fan and advocate of single (or few) systems, I think NetSuite is a great solution for most 30+ employee companies that have a need to operate in the cloud. The cost and effort to integrate multiple systems (even if they're really good point solutions) rarely outweighs the value of a single system.
Joshua Henke profile photo

Feature Rating Comparison

Online Storefront

Webgility
8.6
NetSuite
Product management
Webgility
8.2
NetSuite
Website integration
Webgility
9.1
NetSuite

Payroll Management

Webgility
NetSuite
8.0
Pay calculation
Webgility
NetSuite
9.0
Benefit plan administration
Webgility
NetSuite
7.0
Direct deposit files
Webgility
NetSuite
8.1
Salary revision and increment management
Webgility
NetSuite
7.1
Reimbursement management
Webgility
NetSuite
8.9

Customization

Webgility
NetSuite
7.7
API for custom integration
Webgility
NetSuite
8.0
Plug-ins
Webgility
NetSuite
7.4

Security

Webgility
NetSuite
8.8
Single sign-on capability
Webgility
NetSuite
8.9
Role-based user permissions
Webgility
NetSuite
8.7

Reporting & Analytics

Webgility
NetSuite
8.4
Dashboards
Webgility
NetSuite
8.3
Standard reports
Webgility
NetSuite
8.4
Custom reports
Webgility
NetSuite
8.5

General Ledger and Configurable Accounting

Webgility
NetSuite
7.3
Accounts payable
Webgility
NetSuite
8.6
Accounts receivable
Webgility
NetSuite
8.7
Global Financial Support
Webgility
NetSuite
7.7
Primary and Secondary Ledgers
Webgility
NetSuite
9.0
Intercompany Accounting
Webgility
NetSuite
8.4
Localizations
Webgility
NetSuite
8.1
Journals and Reconciliations
Webgility
NetSuite
8.7
Enterprise Accounting
Webgility
NetSuite
8.4
Configurable Accounting
Webgility
NetSuite
8.3
Centralized Rules Framework
Webgility
NetSuite
7.7
Standardized Processes
Webgility
NetSuite
8.2

Inventory Management

Webgility
NetSuite
7.9
Inventory tracking
Webgility
NetSuite
8.3
Automatic reordering
Webgility
NetSuite
7.5
Location management
Webgility
NetSuite
8.3
Manufacturing module
Webgility
NetSuite
7.3

Order Management

Webgility
NetSuite
8.5
Pricing
Webgility
NetSuite
8.3
Order entry
Webgility
NetSuite
8.5
Credit card processing
Webgility
NetSuite
8.5
Cost of goods sold
Webgility
NetSuite
8.4
Order Orchestration
Webgility
NetSuite
8.4
End-to-end order visibility
Webgility
NetSuite
8.6
Order exception Resolution
Webgility
NetSuite
8.7

Subledger and Financial Process

Webgility
NetSuite
7.9
Automated Invoice Processing
Webgility
NetSuite
8.3
Shared Services Payments
Webgility
NetSuite
8.2
Billings Management
Webgility
NetSuite
8.3
Customer Receipt Applications
Webgility
NetSuite
7.9
Customer Collections
Webgility
NetSuite
7.7
Revenue Recognition
Webgility
NetSuite
8.1
Cash Management
Webgility
NetSuite
7.6
Asset Management
Webgility
NetSuite
7.8
Travel & Expense Management
Webgility
NetSuite
6.8
Budgetary Control & Encumbrance Accounting
Webgility
NetSuite
7.8
Period Close
Webgility
NetSuite
8.3
Transactions Tax
Webgility
NetSuite
7.7
Subledger Reconciliations
Webgility
NetSuite
8.0
3rd Party Accounting Systems
Webgility
NetSuite
8.7

Project Financial Management

Webgility
NetSuite
7.6
Budgeting and Forecasting
Webgility
NetSuite
7.5
Project Costing
Webgility
NetSuite
7.1
Cost Capture
Webgility
NetSuite
7.2
Capital Project Management
Webgility
NetSuite
6.2
Customer Invoicing
Webgility
NetSuite
8.2
Customer Contract Compliance
Webgility
NetSuite
9.4
Project Revenue Recognition
Webgility
NetSuite
8.2
Project Financial Performance Analysis
Webgility
NetSuite
7.5
Project Financials Dashboard
Webgility
NetSuite
7.3
Real-time Financial Reporting
Webgility
NetSuite
8.3
Embedded Business Intelligence
Webgility
NetSuite
8.0
Project Planning Collaboration
Webgility
NetSuite
6.7

Project Execution Management

Webgility
NetSuite
5.7
Project Planning and Scheduling
Webgility
NetSuite
7.5
Project Manager Dashboard
Webgility
NetSuite
6.8
Resource Manager Dashboard
Webgility
NetSuite
7.0
Task Insight for Project Managers
Webgility
NetSuite
4.6
Project Manager Mobile Functionality
Webgility
NetSuite
1.0
Team Member Task Collaboration
Webgility
NetSuite
3.1
Team Member Mobile Functionality
Webgility
NetSuite
5.5
Real-Time Project Reporting
Webgility
NetSuite
7.6
Absence Management
Webgility
NetSuite
4.0
Product Lifecycle Management
Webgility
NetSuite
10.0

Grants Management

Webgility
NetSuite
9.3
Spending Control
Webgility
NetSuite
9.0
Indirect Cost Management
Webgility
NetSuite
9.0
Billing
Webgility
NetSuite
10.0

Procurement

Webgility
NetSuite
7.6
Sourcing Team Collaboration
Webgility
NetSuite
9.0
Sourcing Analysis
Webgility
NetSuite
7.0
Bids Analyzed and Compared
Webgility
NetSuite
8.0
Catalog Shopping E-Commerce for Employees
Webgility
NetSuite
9.0
Contract Authoring
Webgility
NetSuite
7.0
Contract Compliance Management
Webgility
NetSuite
8.0
Contract History
Webgility
NetSuite
8.0
Contract Renewal Automation
Webgility
NetSuite
7.0
Contract Repository
Webgility
NetSuite
7.0
Contract Standardization and Enforcement
Webgility
NetSuite
6.0
Electronic Signatures
Webgility
NetSuite
8.0
Invoice Automated Matching
Webgility
NetSuite
7.4
Purchasing Risk and Compliance Management
Webgility
NetSuite
9.0
Requisitions-to-Purchase Orders Integrated
Webgility
NetSuite
7.6
Spend Compliance Management
Webgility
NetSuite
6.4
Supplier Assessment
Webgility
NetSuite
7.5
Supplier Communication and Collaboration
Webgility
NetSuite
8.0
Supplier Management
Webgility
NetSuite
7.7
Supplier Portal
Webgility
NetSuite
6.0

Risk Management

Webgility
NetSuite
7.6
Risk Repository
Webgility
NetSuite
8.0
Control Management
Webgility
NetSuite
9.5
Control Mapping
Webgility
NetSuite
9.0
Issue Detection
Webgility
NetSuite
6.0
Automatic Notification
Webgility
NetSuite
7.0
Remediation and Certification
Webgility
NetSuite
6.0

Logistics

Webgility
NetSuite
8.3
Transportation Planning and Optimization
Webgility
NetSuite
9.3
Transportation Sourcing Management
Webgility
NetSuite
9.7
Transportation Process Integration
Webgility
NetSuite
9.3
Transportation Execution Management
Webgility
NetSuite
9.0
Freight Payment Automation
Webgility
NetSuite
9.0
Trade Management
Webgility
NetSuite
8.9
Trade Regulatory Compliance Management
Webgility
NetSuite
7.0
Customs Entry Management
Webgility
NetSuite
8.9
Customs Document Management
Webgility
NetSuite
7.0
Customs Document Collaboration
Webgility
NetSuite
6.0
Fulfillment Management
Webgility
NetSuite
8.2
Inventory Visibility
Webgility
NetSuite
8.3
Warehouse Workforce Management
Webgility
NetSuite
7.6

Manufacturing

Webgility
NetSuite
7.6
Production Process Design
Webgility
NetSuite
7.0
Supply Chain Business Flows
Webgility
NetSuite
8.0
Production Management
Webgility
NetSuite
8.0
Contracted Manufacturing Management
Webgility
NetSuite
8.0
Configuration Management
Webgility
NetSuite
8.0
Work Definition
Webgility
NetSuite
7.0
Work Execution
Webgility
NetSuite
6.0
Advanced Fulfillment
Webgility
NetSuite
7.0
Manufacturing Costs
Webgility
NetSuite
9.5

Supply Chain

Webgility
NetSuite
8.6
Forecasting
Webgility
NetSuite
7.8
Inventory Planning
Webgility
NetSuite
7.7
Multi-tier Supply Chain Planning
Webgility
NetSuite
9.3
Performance Monitoring
Webgility
NetSuite
9.5

Product Lifecycle Management

Webgility
NetSuite
7.9
Ideation Management
Webgility
NetSuite
8.0
Requirements Management
Webgility
NetSuite
8.0
Proposal Management
Webgility
NetSuite
8.0
Innovation Portfolio Management
Webgility
NetSuite
8.0
Product Master Data Management
Webgility
NetSuite
7.0
Vendor Portal
Webgility
NetSuite
8.3
Project Portfolio Management
Webgility
NetSuite
8.0

Pros

  • Customer Service is helpful and supportive
  • Relatively quick
  • Ensuring to accurately import sales transactions and customer information to Quickbooks
Ginnie Pham profile photo
  • GL transaction detail
  • Revenue Recognition
  • Mapping of Accounts
  • Vendor related information - including backup for bills & invoices
No photo available

Cons

  • Doesn't work with various inventory management software, except Skubana
  • Doesn't import all type of transactions on eBay (like disputes, refund, etc)
Ginnie Pham profile photo
  • I dislike the fact that setting it up is a real pain. The process takes months and if you do not hire a certified partner it's completely imposible to make it work.
  • I also dislike the fact that the User Experience is a little bit complex. There are so many options in each view, that sometimes you just get lost in it.
Nicolas Costa Ossa profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
NetSuite8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker profile photo

Usability

No score
No answers yet
No answers on this topic
NetSuite9.0
Based on 11 answers
It’s largely consistent across different functions, such that if you learn one aspect, it’s relatively easy to figure out how different things work.

The help documentation is quite robust.

The integration between the application and help is quite effective. By contrast Concur help is poorly integrated.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
NetSuite9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler profile photo

Performance

No score
No answers yet
No answers on this topic
NetSuite7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts profile photo

Support

No score
No answers yet
No answers on this topic
NetSuite1.0
Based on 10 answers
It has gotten better in last year or two, but as an experienced NetSuite user, I know more than many of the support reps and have to escalate. You cannot directly go higher, unless you are partner who pays for partner support.

I have the general complaint that they don’t always fix the things you want i.e. bug fixes etc. but I have gotten used to it. I average finding one defect every week, however they are usually small and unimportant. The pace of product development feels slow for this day and age. But as an admin, I don’t think I would want to go through more than two releases/year
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
NetSuite7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz profile photo

Online Training

No score
No answers yet
No answers on this topic
NetSuite8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
No photo available

Implementation

No score
No answers yet
No answers on this topic
NetSuite7.3
Based on 9 answers
Implementation is relatively simple compared to other software packages. Carefully reconcile closing balances from the old system with opening balances in Netsuite, and lock the old system so changes can't be made
Dave Olsen profile photo

Alternatives Considered

I did not find any other solution available for our need.
No photo available
We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa profile photo

Scalability

No score
No answers yet
No answers on this topic
NetSuite8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler profile photo

Return on Investment

  • The biggest ROI is definitely the time saving and eliminating human errors.
Ginnie Pham profile photo
  • Workflows have streamlined our sales and purchasing processes. It is easy for our staff to follow the workflows to make sure nothing falls through the cracks. The processes have required very little maintenance or training since implementing them over four years ago.
  • We have all relevant accounting and operating data in one place, which helps decision-making. For example, we can make product mix decisions by viewing margins over time by sku.
  • The only negative is the cost. We could save on monthly subscription costs by using Xero combined with an order and inventory management solution like Unleashed. However, we would lose efficiency by not having all processes integrated into one system.
Dave Olsen profile photo

Pricing Details

Webgility

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$ 399/mo (Billed Annualy)
Webgility Editions & Modules
Webgility
Edition
Advanced
$399/mo (Billed Annually)1
Premium
$599/mo (Billed Annually)2
1. Monthly Orders - Up to 3,000 | Sales Channels - 4 | Automation - Hourly | Users - 2
2. Monthly Orders - Up to 10,000 | Sales Channels - 6 | Automation - 5 Mins | Users - 5
Additional Pricing Details

NetSuite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
NetSuite Editions & Modules
NetSuite
Additional Pricing Details