What users are saying about

WhatsUp Gold

30 Ratings

Zabbix

53 Ratings

WhatsUp Gold

30 Ratings
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Score 8 out of 101

Zabbix

53 Ratings
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Score 8.5 out of 101

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Likelihood to Recommend

WhatsUp Gold

It's best suited for large/multinational organisations with complex networks with limited qualified personnel across every location. However, I wouldn't recommend it for a small organisation with a very simple network architecture.
Victor Adebayo profile photo

Zabbix

Zabbix is well suited in an environment where connectivity is possible between all hosts in the network. Zabbix agents need to be able to "phone home" to the Zabbix server or a proxy. If connectivity is not possible between the agent and the server (typically the server is going to live in the "trust" section of the network, rather than a DMZ), Zabbix may not be a good fit. Zabbix is also appropriate in a cross-platform environment.Zabbix is also highly appropriate in shops that are interested in building their own monitoring infrastructure, rather than using a service. These services are obviously not free, but the time that you invest in Zabbix may make up for that monthly spend.
No photo available

Feature Rating Comparison

Network Performance Monitoring

WhatsUp Gold
8.1
Zabbix
Automated network device discovery
WhatsUp Gold
8.8
Zabbix
Network monitoring
WhatsUp Gold
9.2
Zabbix
Alerts
WhatsUp Gold
8.2
Zabbix
Network capacity planning
WhatsUp Gold
8.3
Zabbix
Packet capture analysis
WhatsUp Gold
6.8
Zabbix
Network mapping
WhatsUp Gold
8.5
Zabbix
Customizable reports
WhatsUp Gold
7.9
Zabbix
Wireless infrastructure monitoring
WhatsUp Gold
5.9
Zabbix
Hardware health monitoring
WhatsUp Gold
9.3
Zabbix

Pros

  • Optimal network and endpoint device monitoring.
  • Explicit report generation on the endpoint and network performance.
  • Investigating and troubleshooting of network and endpoint device issue has been made very easy.
Victor Adebayo profile photo
  • Zabbix is able to provide us a single pane of glass for monitoring. It can handle Systems, Database, Network and application level alerts and send those alerts to the appropriate parties.
  • Zabbix graphs all metrics that come in. This means it's easy to spot trends and create alerts based on when those trends cross user-defined thresholds.
  • Zabbix allows for the escalation of issues. If someone sleeps through an alert in the middle of the night, it can easily be escalated to the next tier.
No photo available

Cons

  • Training is needed to use WhatsUp Gold to its full potential.
  • A network inventory would be a nice feature to have without having to pay extra
Gary Lamontagne profile photo
  • The first time that you use Zabbix, it may not be immediately obvious where everything is or how to find exactly what you want, but I think that it's UI is constantly improving with each new release. Training is also a great resource to resolve these types of problems.
  • While Zabbix allows in-depth customization of alerts to various applications (such as Slack, HipChat, Mattermost, or even SMS, etc.), I would love to see these options as built-in upon installation.
  • I have personally never found the "Maps" feature of Zabbix incredibly useful as I find it complicated to configure, but I should probably investigate its documentation further.
Eric O'Callaghan profile photo

Alternatives Considered

From a initial setup, WhatsUp takes Splunk down. I had WhatsUp up within minutes of monitoring and rebooting. From a PRTG perspective, setup was about the same. Now PRTG doesn't have all the bells and whistle WhatsUp has but for tracking and monitoring Netflow and Syslog traffic its user interface is easier to maneuver, especially since they went to the web interface only.
Jamie Elliott profile photo
Zabbix had the best support for the devices I initially had in my network, its ability to adapt and change has made it my Swiss Army knife of monitoring tools. While it could benefit greatly from a moderated zabbix community, its support from the open source community has filled the whole rather well.
No photo available

Return on Investment

  • Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
  • Saves on system downtime and lost productivity
  • Remote monitoring means less staff hours spent checking for potential problems.
Gary Lamontagne profile photo
  • Zabbix has been great for us and our core operations system for a decade.
Steve Mushero profile photo

Screenshots

Pricing Details

WhatsUp Gold

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details
Unique TotalView ‘flexi-license’ leads the industry in flexibility and value. WhatsUp Gold 2017 BasicView: starting at $1,755

Zabbix

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details