Workato is a cloud or on-premise automation and integration platform with enterprise-grade
capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300
business applications and enables task automation across apps.
Workato is definitely the easiest tool to work with. We found other tools more challenging when there are no pre-built connectors, and it requires coding knowledge to extract objects from JSON payload for example. In Workato, the payload is auto parse and each object can be …
Workato is useful for the rapid development of simple workflow-oriented integrations. It was not designed for large, enterprise integrations like Boomi. Their target audiences and target use cases overlap in some areas, but there are very important differences. We selected …
Verified User
Professional
Chose Workato
Our developers are certified in Workato, Mulesoft and Boomi.We tested Workato and compared it to Mulesoft and Boomi for an IPaaS solution. Workato claims that anyone off the street with no IT training whatsoever can build integrations with their tool. This is absurd. No, …
Verified User
Manager
Chose Workato
Offers many, if not all, of the same capabilities that competitors have. Zapier is more user friendly, and cost effective for many organizations. Not needing to have technology experience is also attractive. Mule soft is usually overkill for some of the more straight forward …
Both products were much more complicated to configure and get started with. With Workato, we had simple integrations set up and running without a couple of hours. With Jitterbit and SnapLogic it required some training just to evaluate it, and also required a lot of …
We have experience using MS Flow, Zapier, Pervasive, Talend, .net, and others. After extensive research and testing, Workato has shown itself as a clear leader in the iPaas space.
Workato offers what we need at a much more affordable price...simply put
Verified User
Director
Chose Workato
Workato proved to be the most user-friendly integration platform, showing the most promise in the area of no-code or low-code analyst-capable interface configuration.
Workato beats the competition pound for pound, not even close. It's a much more enterprise-grade tool, designed from the ground up to be stable, solid, and secure. The other tools I've tried were either buggy, lacking in capability, felt like toys, or were really hard to scale.
Verified User
Project Manager
Chose Workato
We ended up choosing Workato because of how easy it was to get started and because it did everything we needed it to do. It was one of the first products we trialed specifically for this use case even though we had used other products in the past. The trial was enough time to …
Verified User
Director
Chose Workato
I use Workato for the full view of my process. Both the console on errors and debugging as well as the unified view of each task I'm automating. In addition, I know that Workato has all the power necessary for enterprise integration.
Zapier's integration tools are impressive, especially considering the cost. Their connectors are lacking functionality vs Workato, which ultimately leads to more development time and cost. Workato's built-in functionality, like lookup tables, are extremely impressive. They …
A market leader when it comes to an out of the box/do it yourself integration tool. It is very user-friendly with an excellent track record for new connectors and reliability.
Verified User
Professional
Chose Workato
We ended up using Workato for the functional user abilities as well as the flexibility in the platform. Our business is agile and an integration build today may not have a lifecycle longer than 6 months without modification. We wanted the ability to maintain these ourselves …
Verified User
C-Level Executive
Chose Workato
Zapier was great for simple integrations, however, error handling and recipe writing isn't as strong. We also found the pricing to be deceiving once working on more complex integrations.
Helps to understand a more cloud-based tool integration.
Verified User
Engineer
Chose Workato
CA Automic offers everything under the sun and it's a little harder to use for someone that doesn't know coding. With Workato there is a smaller learning curve and their support team has be instrumental in our success.
I've used and explored others. Workato was the quickest to learn and deploy at a reasonable cost. The others had large learning curves and were more expensive.
We found Workato to be easier to use, more powerful and more robust than other solutions we tested at the time. It simply does the trick and allowed us to implement all that we needed in all the precise details we needed. It gave us all the power, flexibility and autonomy we …
We use multiple integration platforms for various use cases. Workato did not replace anything. We believe in having the best tool for the job/persona and thus employ multiple tools with some overlapping functionality aside from the unique strengths/trade-offs of each.
From what I could see, Zapier was very limited against what Workato was offering. The model of Zapier, at first sight, was very easy to understand: you pick 2 connectors and create a process in the middle, but that's where Workato made the difference, on how easy the recipe …
Workato is much simpler to learn and configure than Dell Boomi. While powerful, I struggled with Boomi's interface. I know Boomi is powerful and trusted by many enterprises, but it seems a little inaccessible to me - the learning curve is a little too steep and I don't have the …
In our initial meetings with Boomi, they told us we'd be able to automate all of our processes ourselves. After a few meetings, though, they told us we'd need to contract a team of engineers for 5-6 weeks to build the solution, and we'd need to use engineers whenever we want to …
Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
Due to prebuilt recipes, Workato is easy to learn and use for non-technical users if their use case fits the existing recipes. It is not easy for non-technical users to create, modify, debug or maintain complex integrations that are outside the prebuilt recipes.
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.