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Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
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LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
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Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
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Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

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Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
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Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.6
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.8

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.6

Reporting/analytics

9.5
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.1
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Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse  inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(555)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(76-100 of 342)
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Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to understand publishing calendar.
  • Easy to assign materials to other users to review.
  • Helpful for managing and switching between multiple accounts.
  • Reports are emailed - would be better if they could be downloaded directly on the site.
  • Reports in PowerPoint form are easiest to copy into our report template but the recent switch to PDF makes it difficult.
  • Listening and inbox does not capture every interaction on social media.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Manage Comments - Very user-friendly interface to manage comments.
  • Manage Messages - One of the few social media management platforms that supports private messaging. It's also possible to assign the messages and answers to another team member for approval.
  • Schedule posts - Very user-friendly platform to schedule all posts. Including Instagram Stories.
  • Assign tasks - Approvals, comment and message answers, etc. to any team member.
  • Schedule Stories - Improve the user-friendly aspect of scheduling stories. More automation is needed.
  • Manage Stories - Better report and management of Stories. It would be great if we can get a separate report and the possibility of more KPI data.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Simple, intuitive sorting system for inbound comments, messages + mentions.
  • Easy to assign and un-assign members to different client teams, as needed.
  • Easy-to-use publishing tools baked in to the program.
  • Easy to quickly sort through multiple inbound conversations at once.
  • Automated rules help keep the inboxes lean so that managers can focus on what needs their attention.
  • Sometimes liking a comment or post will automatically close it out before a response can be typed.
  • The tokens expire frequently and in batches from time to time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The 'send for approval' feature.
  • Cohesive monthly & per client layout.
  • Multiple posts upload - it can be tedious to have to repeat the whole process. I'd like to see a more efficient way of uploading content.
  • Better integration of the calendar function into the upload process. Seeing it laid out immediately whilst uploading content would make life easier as you can see what is on the calendar as well as choose from there which date you would like it to go.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Collecting comments from different platforms into one.
  • Answered comments are easily identifiable and hidden from the to-do list.
  • Speed - We need comments to roll in quicker than the default 15 minutes. Also, we need a quicker resolution of communication problems with the social media servers.
  • Communication problems with social media platforms are few, but they still do occur too often to make us lose time with answering comments directly on these platforms.
February 17, 2020

Social media made easy!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Organization is a breeze.
  • Agorapulse provides an overview of all social media accounts and interactions on said accounts.
  • Allow sub-admin privileges to members of a team.
  • Would like the ability to use GIFs in posts and replies.
February 13, 2020

Agorapulse Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Social media scheduling and publishing.
  • Managing post and page engagement from reactions to comments to inbox messages.
  • Reports layout when exporting to a PowerPoint can be improved.
  • Display of text recommendations when assigning items among teammates.
February 12, 2020

Sleek and easy to use!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Agorapulse is good at giving quick information about user/fan history.
  • It has quick buttons to hide or delete comments that are very useful and don't require additional work.
  • A search function for comments using specific keywords would be helpful, but this might be a restriction from FB itself.
  • A way to sort profiles by different criteria, like un-reviewed comments.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Gives the social media team one place to manage and operate all accounts.
  • Allows a team of multiple people to manage multiple accounts at the same time.
  • The overall interface does not feel as polished as some larger, more expensive competitors.
  • The original reports were adequate, but did not feel very polished. They just rolled out a new format that looks a lot better, but I haven't had time to fully evaluate it yet.
Score 9 out of 10
Vetted Review
Verified User
  • Weekly reports
  • User-friendly interface, very intuitive
  • YouTube integration - the ability to schedule posts
  • Instagram carousel posts - ability to post multiple images at once, also automated IG stories (rather than having to use the app)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Saves time by creating one posting that can be used for Facebook, Twitter, and Instagram and with minor tweaking on LinkedIn.
  • Provides reports to track fan growth.
  • I would like to be able to log in and stay logged in without having to re-enter the user name and password every single time.
Shannon Loy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The reporting is out of this world and thorough.
  • Scheduling posts is really easy across multiple platforms
  • I wish that we could easily change the type of image used when doing bulk scheduling. We can customize the copy, and tagging but currently can not switch up the image.
  • Would LOVE to be able to schedule Google My Business posts
January 29, 2020

Love using Agorapulse!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • First to have new updates like scheduled publishing to Instagram.
  • Bulk publishing options.
  • Listening capabilities on social platforms.
  • Customer service is amazing!
  • More analytics on Instagram content.
  • More filters on listening.
  • Ability to view live YouTube comments on the app.
  • You cannot set a thumbnail for uploading Instagram videos.
Dani McLean | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Scheduling: Agorapulse makes it extremely easy to schedule posts to a channel and cross-post them on other channels.
  • Interface: the platform is very user-friendly and aesthetically pleasing.
  • The send-to-mobile option for Instagram posts never works for me.
  • The app is truly not very good; it's quite hard to use, and for some reason doesn't keep me signed in.
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