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BlueJeans Meetings (discontinued)

BlueJeans Meetings (discontinued)

Overview

What is BlueJeans Meetings (discontinued)?

The BlueJeans Meetings platform supported video, audio and web conferencing with the collaboration tools, as a cloud service that connects desktops, mobile devices and room systems in one video meeting. It was acquired in 2020 by Verizon and discontinued in…

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Recent Reviews

BlueJeans Meetings

6 out of 10
February 02, 2024
Incentivized
BlueJeans Meetings is used for virtual meetings in my organisation in the client environment. It is used by outsourced companies to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality audio (559)
    8.9
    89%
  • High quality video (537)
    8.4
    84%
  • Desktop sharing (530)
    8.4
    84%
  • Meeting initiation (509)
    8.1
    81%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

2 videos

BlueJeans Meetings Review: Business Professional Uses BlueJeans Meetings To Host Meetings Reliably
02:08
BlueJeans Meetings Review: Works To Create Meetings Easily In Collaborative Environment
03:07
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Pricing

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BlueJeans Basic

$0

Cloud
per user

Bluejeans Standard

$9.99

Cloud
per host/per month

Bluejeans Pro

$13.99

Cloud
perhost/per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://store.bluejeans.com

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.4
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.3
Avg 8.0

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.4
Avg 8.5

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.3
Avg 8.4
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Product Details

What is BlueJeans Meetings (discontinued)?

The BlueJeans Meetings platform supported video, audio and web conferencing with the collaboration tools, as a cloud service that connects desktops, mobile devices and room systems in one video meeting. It was acquired in 2020 by Verizon and discontinued in the sunsetting of the BlueJeans product line by Verizon, in 2023.

BlueJeans Meetings (discontinued) Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Confidential attendee list

BlueJeans Meetings (discontinued) Screenshots

Screenshot of BlueJeans MeetingsScreenshot of BlueJeans Smart MeetingsScreenshot of BlueJeans Collab Board

BlueJeans Meetings (discontinued) Videos

Unlimited Meetings. No Time Limits. No Credit Card Required.
Welcome to BlueJeans Meetings
How to use BlueJeans Collab Board to improve collaboration and drive productivity.

BlueJeans Meetings (discontinued) Competitors

BlueJeans Meetings (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, German, French, Portuguese

Frequently Asked Questions

The BlueJeans Meetings platform supported video, audio and web conferencing with the collaboration tools, as a cloud service that connects desktops, mobile devices and room systems in one video meeting. It was acquired in 2020 by Verizon and discontinued in the sunsetting of the BlueJeans product line by Verizon, in 2023.

BlueJeans Meetings (discontinued) starts at $0.

Zoom Workplace, Microsoft Teams, and Webex Meetings are common alternatives for BlueJeans Meetings (discontinued).

Reviewers rate High quality audio highest, with a score of 8.9.

The most common users of BlueJeans Meetings (discontinued) are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(1054)

Attribute Ratings

Reviews

(101-125 of 568)
Companies can't remove reviews or game the system. Here's why
February 13, 2021

Verizon and BlueJeans

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Audio is always excellent.
  • Time lag does not happen.
  • Verizon merged with BlueJeans [which] is a big marketing chance delivering confidence.
  • Our customers like this application in U.S.
  • Menu is not diversified comparing with Zoom.
  • Scheduling is not convenient. Scheduling is not noticeable which is the most important function.
  • Sometimes this does not work with Japanese colleagues and U.S. customers.
  • [I wish] scheduled events popped up automatically on the PC screen.
Emma Hall | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Screen recording
  • Easily send a link to clients to join from their browsers.
  • Good quality recording
  • A little confusing to setup if you look at the advanced features.
  • Joining from mobile phones isn't easy you need to download an app.
  • Adjusting group meeting settings for different scenarios is a bit confusing.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • A secure platform that IT / IT Security professionals are confident in.
  • An excellent breakout room facility.
  • A stable platform.
  • One improvement would be the ability to broadcast messages to people in the breakout rooms; a feature that some other platforms have.
Robert Chatten | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • One of the things that attracted us initially was that it allows for connections to be made to the meetings from a variety of devices, including telephones. We have some people who are not very technologically savvy so the ability to use a computer or not was important.
  • The facility to record meeting and then make those recordings available has significantly increased our ability to provide a library of content to our users.
  • Users like the flexibility of being able to change their own screen display from speaker view to gallery view and so forth.
  • We find that BlueJeans makes interaction between the different participants in the meeting very simple and easy.
  • Since we have people participating from different countries, the availability access numbers in many countries is a definite plus.
  • The availability to assign as many Meeting IDs as needed, including multiple meetings happening simultaneously is crucial for our purposes.
  • The option of the break-out rooms has been very useful. At times we want to have a meeting with everyone, then break people out for discussions or group exercises and that works very well in BlueJeans.
  • Currently, although the Meeting Moderator can mute the participants' microphones globally, the user has the option to turn their own mic back on. That makes sense for interactive meetings, but is terrible for when you're trying to make a presentation without interruption. It also makes it virtually impossible to record a presentation for later use without interruptions. There should be a setting which allows the moderator to turn off everyone else's microphones and over which they have no control until it's restored to them. Another option would be to have a separate product or setting designed for webinars or other types of meetings where you want to present material without interruption.
  • BlueJeans is terrible at being able to play video for the meeting participants. Yes, you can upload video to BlueJeans, have them convert it and then be able to use it, but that requires that the person doing the presenting have access to the complete back-end of the account. It's time-consuming and a bad idea from a security standpoint. The new "play video with audio" feature helps, but it's glitchy. Sometimes it won't allow you to hide the controls of the presenter from view of the users. There needs to be a way to natively play video from within the app. (Your competitors have this.)
  • There's a similar problem with playing live music over BlueJeans. I assume that because it was originally designed for business meetings, an environment where you want the audio to "hunt" for the strongest sound - presumably the voice of the person speaking that you want to be heard. However, in practice, if you try to have someone play a guitar and sing (for example), sometimes it suppresses the instrument and sometimes it suppresses the vocals as it tries to determine which of these two competing things to prioritize. The recent change to make it possible to turn off the background noise suppression on a meeting by meeting basis is a good step, but we still find it doesn't work very well.
  • There's currently no good way to play an audio recording for participants. (This is similar to the video problem.) If you do it as a screen share of a media app playing the audio, the sound levels are very low and sometimes muddy. You can "fake the system into doing it" by converting the audio file to a video and uploading the video, but why should we have to go to all of that effort just to play an audio clip?
February 12, 2021

Classroom User Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use
  • Recording feature
  • Whiteboard access
  • The knock-knock waiting room feature But, it is my understanding that it will be available this summer.
Karen Lawrence Öqvist | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use
  • The interface is clean, uncluttered
  • High quality
  • Some great personalization features
  • Integration with iMac calendar; now it is only Outlook and Google
  • First choice for participants is to join with a browser, not client, as it is today
  • Quality of recorded content was not great
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Audio quality
  • Scheduler so my calendar is synced
  • I built a self scheduling app on salesforce.com. I use it and allow customers to self schedule meetings through salesforce.com
  • No name recognition
  • Yet another UI that people are not familiar with. In this industry, if you are a follower, being different is not good
Jacqueline Hollan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Records all meetings and provides a link to share.
  • The Technical Support staff is second to none! Always available to assist users with connection issues. They are able to see their system and help to correct and create a better experience.
  • Wish there was an easier way to search through a history of recordings.
  • Recent updates to the BlueJeans system have caused some Polycom issues.
February 04, 2021

Good tool for the price

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Cost effective tool
  • Simple to utilize
  • Easy to integrate to Outlook environment
  • Have difficulty with the 'named user' licensing; each of our users are low volume.
  • Have had issues with initial setup by user (obtaining license, password process).
  • The ROOMS feature needs more explanation or case studies - could be useful but 'how'?
Score 9 out of 10
Vetted Review
Verified User
  • Very good video and audio quality with limited access to internet.
  • Screen sharing with limited access to internet.
  • Security. It provides enough security to share confidential documents.
  • Whiteboard presentation.
  • There is no options to change background.
  • Polls. It doesn't have any features for polling or voting.
October 21, 2020

Blue Jeans Experience

Score 4 out of 10
Vetted Review
Verified User
Incentivized
  • Moderator Codes
  • Detailed Analytics
  • Customer Service
  • Video Quality
  • Prioritization of compression streams (audio >> video >> content)
  • Needs to hold up better in low bandwidth environments
  • Pricing is expensive
Chris Vacano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Security: BlueJeans provides a properly secured platform for private meetings and discussions.
  • Audio: BlueJeans audio is transmitted crisply and with little to no latency.
  • Collaboration: BlueJeans comes with a well-thought-out suite of tools for onscreen collaboration, mark up, chat, and more, which helps ensure productive work meetings.
  • Recording: BlueJeans allows for high-quality recording of meetings, particularly useful for onboarding and training, and the recorded video is available almost immediately.
  • Video: In general, video quality is acceptable, but could be improved. Understandably, this is a tough nut to crack, given the proliferation of different cameras and variances in bandwidth, but having seen far better and more reliable video quality elsewhere, I am certain BlueJeans can do better... particularly with the power of Verizon's 5G network behind it.
  • Scheduling: A "nice to have" would be the ability to schedule meetings directly within the standalone application, rather than having to log in through the browser.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It's "robust" compared to Zoom, it feels more effective.
  • The basic tools are perfect for almost every virtual interaction.
  • Sound and image quality are really good.
  • The recently added background function is a huge plus!
  • Customer service is always available and extremely helpful.
  • Recording feature is very helpful with our training products.
  • All features are pretty easy to understand.
  • I would prefer more color in the main panel. It helps with finding different features.
Sonia Giudici | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • BlueJeans is very good at allowing sharing.
  • It's quite reliable as we have never had connection instability problems.
  • The technical support is responsive.
  • Lack of instructions in Italian, which is a widespread language available on other platforms
  • A local recording option to prevent loss of recordings would be great.
  • When you upgrade you cannot compensate with the amount you have already paid, but you have to pay the whole amount and keep the credit for the following year.
September 21, 2020

My BlueJeans Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • User interface
  • Video quality
  • Moderator tools (easily mute)
  • Startup is fast
  • I don't like that I can't schedule from the desktop Mac app.
  • Ever since the merge with Verizon, I've had freezing issues in almost every call. I corrected the severe freezing by turning off location services for my calendar app (it caused BlueJeans to overload my CPU).
  • It's misleading when you say "Dolby audio" or video is being sent/received when it's a very low resolution or standard audio quality.
September 21, 2020

BlueJeans works for us!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • We use the white board feature at nearly every meeting.
  • The audio and video quality are very good.
  • It just works. It meets our needs to hold in-person meetings with clients from across the country and gives us the tools to enable creative discourse and production planning.
  • The process of joining a meeting can be confusing to less than technically savvy users. We have one client who is older and consistently has difficulties synchronizing between the desktop client and the web-based interface. I'm still not exactly sure what he's doing. But, we'll be five minutes into a meeting and he will see a pop-up window appear asking if he wants to log into BlueJeans. I should have taken the time to contact support. But, I have yet to do so.
  • One other issue is that there is no white board save feature. If we are done explaining a concept on the whiteboard and have gone back to the "general session" and then someone has a novel idea about the white board diagram, we go back to the whiteboard function and the previous work is gone. We now work around that by snapping screenshots periodically (when we remember to) but often, when ideas are flying and concepts are being flushed out, there is not a lot of time to remember to screenshot something. I'm not sure how this would work technically, or if it's even possible. But, it would be great to leave content on the whiteboard until the user decides to "erase" it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Simplicity: It is easy to join meetings whether you have used it before or not.
  • Sharing content: Allows you to easily share your screen, or parts of your screen to collaborate with others during a call.
  • The ability to invite people from both within and outside of the organization, along with dialing in videoconferencing, room systems is a real bonus.
  • Quizzes/Polls App: It would be great if they could introduce something like a quiz app within the interface for things like training classes, where instructors could prepare questions to launch for participants to answer. I think Zoom does this with their "polls," but haven't come across this functionality in BlueJeans yet.
  • Not much else I can think of that I would like to see different at the moment.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Host multiple participants with ease
  • Is accessible for blind users using speech software
  • Setting up meetings is particularly easy and efficient.
  • Include an audible clue when participants want to contribute to a discussion - useful for a chair who is blind.
  • Phone dial-in could be simplified.
  • The name isn’t obvious or recognized - when suggesting to other companies that we use BlueJeans, they are all on Zoom or Teams (both are inferior).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy room setup and joining
  • Love the fact I can have the same meeting ID for my meetings
  • Can join in seconds
  • Wish I could set another reoccurring meeting with another meeting ID.
  • For the large group meetings where it’s presentation mode for most, changing the waiting room music. I hate the current one every time I’m waiting for a meeting to start.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Very easy to use on all device types (laptops, phones, and tablets)
  • The interface is simple.
  • I can send invites and schedule meetings from my phone.
  • Would love a feature to have full screen view on phone
  • Sometimes it takes more bandwidth than Zoom.
  • They can simplify the UI within the meeting when it is in progress.
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