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CrownPeak is one of the best-known providers of an Enterprise-level CMS delivered via the cloud. It is used by many large agencies as well as companies in the financial services, healthcare, manufacturing and non-profit sectors.https://dudodiprj2sv7.cloudfront.net/product-logos/MA/ir/PNNW4O3FIEUC.JPEGCrownPeak is a Difficult Development EnvironmentCrownPeak is well suited for simple article and blog websites and allows copywriters the ability to manage large amounts of textual content. A large client of our agency uses it to host most of it's web properties.,Hosting simple article pages and images,The development environment is sub-par. It's difficult to create any type of "application" as the format of page templates is not suited for compile-time checks, cross classes, and many .NET libraries are excluded. You cannot use modern development techniques such as SASS for CSS, nor does their system minify or bundle JavaScript or CSS. There is no place for a standard relational database so creating "category" pages of related content is difficult. There is no source control integration. Again. No source control history or usage whatsoever. Also, a real difficulty in development is the code-deploy-wait model used - it's similar to SharePoint in that a developer makes a change to a template, saves, and then needs to "deploy" that change to another server to view it. The deployment usually takes from seconds to minutes. This makes development take a lot longer than other platforms where the feedback is more immediate. The content creation user experience is very confusing. For instance, there is a "new" menu for creating content but the developers control of that is limited and end users often get lost in a large development template folder looking for the "right" template to use. Other content creation systems like Wordpress are a lot more intuitive. The documentation and online forum are particularly lacking. The documentation does not have many examples and the forum is extremely cumbersome and limited. Most of the "help" documentation is sideways Powerpoints. CrownPeak makes up for this with their support email system - they respond very quickly - but it's very hard to look up anything for yourself.,2,WordPress,MS SharePoint,Custom Application,5
  3. Crownpeak DXM Reviews
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Crownpeak DXM
4 Ratings
Score 7.0 out of 101
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Crownpeak DXM Reviews

Crownpeak DXM
4 Ratings
Score 7.0 out of 101
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September 04, 2014

Crownpeak DXM Review: "CrownPeak is a Difficult Development Environment"

Verified User
Score 2 out of 10
Vetted Review
Verified User
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CrownPeak is well suited for simple article and blog websites and allows copywriters the ability to manage large amounts of textual content. A large client of our agency uses it to host most of it's web properties.
  • Hosting simple article pages and images
  • The development environment is sub-par. It's difficult to create any type of "application" as the format of page templates is not suited for compile-time checks, cross classes, and many .NET libraries are excluded. You cannot use modern development techniques such as SASS for CSS, nor does their system minify or bundle JavaScript or CSS. There is no place for a standard relational database so creating "category" pages of related content is difficult. There is no source control integration. Again. No source control history or usage whatsoever. Also, a real difficulty in development is the code-deploy-wait model used - it's similar to SharePoint in that a developer makes a change to a template, saves, and then needs to "deploy" that change to another server to view it. The deployment usually takes from seconds to minutes. This makes development take a lot longer than other platforms where the feedback is more immediate.
  • The content creation user experience is very confusing. For instance, there is a "new" menu for creating content but the developers control of that is limited and end users often get lost in a large development template folder looking for the "right" template to use. Other content creation systems like Wordpress are a lot more intuitive.
  • The documentation and online forum are particularly lacking. The documentation does not have many examples and the forum is extremely cumbersome and limited. Most of the "help" documentation is sideways Powerpoints. CrownPeak makes up for this with their support email system - they respond very quickly - but it's very hard to look up anything for yourself.
Are you ok having extra people manually categorize content and update most things by hand?
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Crownpeak DXM Scorecard Summary

Likelihood to Recommend (4)
7.0
Likelihood to Renew (1)
5.0

About Crownpeak DXM

Crownpeak DXM aims to empower digital marketers and business users to create, manage and evolve digital experiences that increase customer engagement and conversion with personalized, engaging content. The SaaS platform lets business users manage any digital experience, from global corporate sites to mobile-optimized experiences, intranets, e-commerce sites, portals, microsites, landing pages and more.

Crownpeak promises to provide enterprise digital marketers and business users the necessary speed, flexibility, and self-service capability to launch new digital experiences themselves. The platform also offers a secure, stable, scalable architecture that ensures peace-of-mind for corporate IT and information security teams.
Categories:  Digital Experience,  Content Management

Crownpeak DXM Features

Web Content Creation Features
Has featureWYSIWYG editor
Has featureCode quality / cleanliness
Has featureContent versioning
Has featureAdmin section
Has featurePage templates
Has featureLibrary of website themes
Has featureMobile optimization / responsive design
Has featurePublishing workflow
Has featureForm generator
Has featureContent scheduling
Web Content Management Features
Has featureInternal content search
Has featureContent taxonomy
Has featureSEO support
Has featureBrowser compatibility
Has featureBulk management
Has featurePage caching
Has featureAvailability / breadth of extensions
Does not have featureBuilt-in e-commerce / shopping cart
Does not have featureE-commerce / shopping cart extension
Does not have featureCommunity / comment management
Has featureImport / export
Has featureWebsite analytics
Platform & Infrastructure Features
Has featureAPI
Has featureInternationalization / multi-language
Security Features
Has featureRole-based user permissions
Has featureMulti-factor authentication
Has featureUser-level audit trail
Has featureVersion history
Has featureSimple roll-back capabilities
CMS programming language or framework Features
Does not have featurePHP
Does not have featurePython
Does not have featureJava
Has feature.NET
Additional Features
Has featureDigital Quality Management
Has featurePersonalization & Testing
Has featureFull Stack Hosting
Has featurePlatform Agnostic Deployment
Has featureAdvanced Cybersecurity Capabilities

Crownpeak DXM Competitors

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No

Crownpeak DXM Customer Size Distribution

Consumers
%
Small Businesses (1-50 employees)
%
Mid-Size Companies (51-500 employees)
20%
Enterprises (> 500 employees)
80%

Crownpeak DXM Support Options

 Paid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Crownpeak DXM Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Languages: All major languages