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Scale Computing Platform

Scale Computing Platform

Overview

What is Scale Computing Platform?

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HyperCore software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system…

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Recent Reviews

Love SCP

10 out of 10
December 07, 2023
Incentivized
We utilize the Scale Computing Platform as a central element of our IT infrastructure. SCP provides us with a highly scalable and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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HE151

$3,300

On Premise
per node

HE501

$6,800

On Premise
per node

HC1300

$11,900

On Premise
per node

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.scalecomputing.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $3,300 per node
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Product Details

What is Scale Computing Platform?

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HyperCore software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. The vendor says that, using patented HyperCore™ technology, the SC//HyperCore self-healing platform automatically identifies, mitigates, and corrects problems in the infrastructure in real-time, enabling applications to achieve maximum uptime even when local IT resources and staff are scarce. The vendor says ease-of-use, high availability, and TCO are key differentiators. The product works for distributed enterprises, global retailers, and SMBs alike.

According to the vendor, its key features and benefits include:

  • Install in less than an hour
  • Deploy new VMs in minutes
  • Built-in Browser-based Management
  • Software-defined, hybrid storage system with automated tiering
  • Fully integrated, cluster-wide resource utilization and alerts
  • Single vendor support experience, no disparate systems to integrate
  • Integrated all-in-one appliance
  • Scale-out Architecture
  • Mix and match new nodes
  • Incremental resources improve performance of existing workloads
  • Fast and easy to expand, no downtime required
  • No additional licensing required
  • Start small and grow as your business grows
  • No forklift upgrades

Scale Computing Platform Screenshots

Screenshot of Scale Computing Fleet Management Dashboard - 
At-a-glance summary of the health of the fleet upon login.Screenshot of Cluster Details -
Details of a particular cluster, including health, fleet manager connectivity, nodes, and VMsScreenshot of Scale Computing Fleet Manager -
Manages an organization’s fleet of Clusters.Screenshot of Hypercore UI -
Simple Web Interface for Local Management of the Cluster and its Workloads

Scale Computing Platform Videos

SC//Platform Success Story - Detroit Symphony Orchestra
SC//Platform Success Story - American Foundry Group
SC//Platform Success Story - Metropolitan School District of Wayne Township

Scale Computing Platform Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Unix
Mobile ApplicationNo
Supported CountriesGlobally
Supported LanguagesEnglish

Frequently Asked Questions

Scale Computing Platform starts at $3300.

VMware vCenter, VMware ESXi, and Nutanix Cloud Infrastructure are common alternatives for Scale Computing Platform.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Scale Computing Platform are from Mid-sized Companies (51-1,000 employees).

Scale Computing Platform Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(338)

Attribute Ratings

Reviews

(101-125 of 234)
Companies can't remove reviews or game the system. Here's why
March 27, 2019

Scale Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are moving all possible units to Scale (except for phone system, and legacy systems).
  • Hyper-converged systems mean everything is redundant
  • Excellent support
  • Warranty services are quick and easy
  • Integration with a backup vendor, Unitrends, was noted in a press release but still waiting
  • Support for legacy operating systems to keep legacy apps running
  • Update/upgrade process needs some work for high IOPS usage
  • Afterhours support goes to an answering service
All workloads can be moved into Scale on operating systems from 2008 and later. It also handles Linux distros as well. The interface is great, easy to use, and now has role-based permissions to have multiple accounts with different access. Maximum of 8 nodes per cluster. We haven't reached the limit yet but would like to see that expand in the future.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We migrated our VMs to Scale from SimpliVity. The VMs on our Scale clusters are used across our whole organization.
  • Simple to manage
  • No VMWare complexity or licensing costs
  • Fast and stable
  • More statistics and analytics
  • When using a VM console in a web browser, you cannot copy and paste information to and from the VM in the console
We found Scale to be suitable for all of our computing needs including Active Directory, SQL Server, File Servers, and various app servers.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Here at the City of Havre de Grace we have recently made the switch to Scale and couldn't be happier. This change was made from a performance need and so far Scale has passed that with flying colors. The speed has significantly improved and from a manager of the software, it is extremely user-friendly. When we made the change we made sure that Scale was going to take over our entire organization and it's done that and then some. Finally, I will say that for whatever problems we may have ran into with other brands we have yet to have any issues with Scale and could not be happier.
  • User-Friendly
  • Fast
  • Plenty of Storage
  • Amazing customer Service
  • Training
  • Price may be an issue to smaller business
  • Have to shut down for updates
I feel as if it'd be better suited in larger businesses or work environments. If you were running an establishment with less than 50 employees you could find something that would work about the same for possibly less of the price that the Scale name brings due to performance.
March 23, 2019

You won't be sorry!

Zechariah Brinkley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the whole organization. It has simplified our server/networking strategy by eliminating the need for a SAN and other networking equipment. In doing so, it has also improved our reliability and efficiency. This also led to a reduction in cost and downtime.
  • Updating the software is very easy.
  • Management interface is very intuitive.
  • Easy to migrate servers.
  • N/A
It is well suited for small to medium businesses. It is very easy to use and set up. After purchasing it, the Scale support team assisted me in getting it up and running in no time and the support engineers were very knowledgeable. The HC3 allows us to grow and add more servers in the future if needed which makes it a great investment.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our H3 nodes are serving our entire organization running seven Windows servers including domain controllers, exchange, file server, antivirus, network monitoring, systems management and one Linux server hosting our intranet site.
  • "Single pane of glass" management is fantastic. So it is easy to make changes to compute and storage settings.
  • System Reliability: the system has been completely reliable. Ran flawlessly when a disk was lost. Replacing the disk was easy and rebuilt without any issues. Upgrading versions was easy and without issues.
  • Support: has been exceptional. Very easy and fast to reach and helpful with every question or concern that we've asked them.
  • Migration from our old servers went flawlessly. The third party vendor that installed and migrated us did an excellent job.
  • Built-in secure remote ability that I can enable or disable is awesome.
  • Reducing storage space is a bot more involved than any other processes but I've never had to do that.
After thoroughly reviewing most of the hyper-converged systems in the market I knew that Scale was going to be the perfect fit for us, and they have been. It's run all of our systems without any issues at all.
Joshua Josephs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are currently using HC3 as the server backbone for a new location that is in the works. HC3 allows us to easily start up server instances and manage them just as easily.
  • Snapshot management.
  • Organization of VMs.
  • Cloning/deleting VMs.
  • Shrinking disk sizes.
Well suited: Great for IT staff that don't want to be tied down by physical machines since starting up a VM instance is a snap.
Durgesh Kalya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Scale Computing's HC3 servers for running our entire IT and OT Operations. We are always looking for improvements in the IT Infrastructure and to efficiently use our IT Resources. Scale computing provides us with a ton of great benefits. We reduced our foot print in the server room by half which helped in reduced power consumption. We were using a virtualization solution from a big name company and we found ourselves inundated with managing performance, licensing, and increasing maintenance. As we had three different vendors to deal with every time we had an issue on the system, it made it very difficult to troubleshoot and resolve problems. Scale computing was our answer to consolidate services, run servers more efficiently and reduced or eliminated daily maintenance tasks.
  • Simple solution to managing storage, virtualization and snapshots on one page with not more than 3 clicks
  • Excellent technical support with support built into the suite for quick access when required by the Scale Computing Technicians.
  • High performance out of the Flash and Spinning Disks through HyperCore Enhanced Automated Tiering (HEAT)
  • High availability feature helps in ensuring that there is no single point of failure
  • Enhanced Networking Stack for implementing more complex networking architectures. The current networking piece that is built in is very advanced but more customization and options would help with better implementation of the solution.
  • Snapshots are flawless and effortless, however I would like to see more integration for Backup on to the cloud similar to the other virtualization provider.
Scale Computing is a great replacement solution for small to mid-size businesses which use other virtualization platforms. It is also a great solution for backup and replication. Companies looking to get more out of their investment into hyper-converged / virtualization platform will find Scale Computing's offering of Hardware, Virtualization Software, and a single Support agreement to be full and consolidated for overall efficiency in running and managing the IT Infrastructure. Scale computing also provides for future expansion and scaling of the infrastructure with minimal effort and cost. Scale's solutions offerings may be less relevant in very large scale data centers and companies that have adopted very specific virtualization solutions and built their own ecosystems. However, I would not be surprised if Scale is adopted in such large environments.
Score 9 out of 10
Vetted Review
ResellerIncentivized
Scale is the main Server infrastructure at our company. They have two locations, and we have Scale at both. The sites replicate to each other for DR. and it works great!! We decided to move a server from one site to the other, and it was as easy as shutting it down on one side and booting it up at the other.
This has been very reliable. Scale serves as our main infrastructure and DR.
  • Disaster Recovery is excellent.
  • Server provisioning is easy and quick with templates.
  • Server backups are easy.
  • For our purposes, we don't have any cons.
If you are going to virtualize your server infrastructure Scale is an excellent choice. If you only have one server I don't see the need.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our Scale Computing HC3 is being used across the whole organization. It is currently delivering our server computing needs for all departments. From file and print to Exchange and SQL. We were looking for a solution that met a number of criteria. A secure, cost-effective, reliable solution that delivers a disaster recovery component. It delivers on all these and more.
  • Disaster Recovery: Ability to pair it with a secondary cluster for snapshot replication offers peace of mind.
  • Ease of Deployment: Plug in a few IP addresses and you're up and running on the platform.
  • Secure: The HC3 platform delivers a secure and robust solution.
  • Easy to use and no licensing fees: No more worrying about Standard, Enterprise, and Enterprise Plus licensing. One price for all.
  • Support: Their support team is knowledgeable and good to work with should you have issues or simple questions.
  • Could use some polishing in some of the functionality. Example being the ability to power on a virtual server on a specific Host. Currently not able to do that as it picks the server with the most available resources. We have one server in our cluster that has less RAM than the other 2 units so we would like the ability to utilize that more.
  • Pricing on components after the fact. Was a bit of a sticker shock when I asked for pricing to increase the Ram in one of our hosts so it would match the other hosts in our production cluster. We could buy a new server with that cost.
  • Deployments and pre-sales. When we deployed, there was a grey area on how this was done. Using Move licenses that cost extra dollars that weren't part of the original quotation. We thought we were getting more than we received.
It is a fantastic solution. Well suited for any sort of workload depending on the type of hardware you require. The snapshot replication to a DR cluster was a great feature.
Jeffrey Wright | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our HC3 System is our network workhorse. Our Domain Controllers, File Servers and Database servers are on this system. One major problem that it solves for our team is backups/restorations. Our staff work 24/7 in some cases and the reliability of HC3 System gives us peace of mind. The second is cost, the VMs we deploy are no longer eating up as much power and use much less rack space, not to mention the cost of hardware upkeep and maintenance has also gone down.
  • Spin up of new resources is a breeze, at a fraction of the cost of other VM Host Systems.
  • It has allowed us to move older systems into VM and has extended the life of older software suites that require older operating systems, mitigating and extending the life of legacy code.
  • Updates run smoothly, even when VMs are running, again HC3 keeps us running.
  • I would say, that importing systems from hardware to VM could use a boost in functionality, sometimes a system needs to be moved fast before the hardware it's currently running dies. Although I have just a little experience with this type of conversion, I think it could improve.
  • I have noticed a discrepancy between what the HC3 interface shows as the drive usage is and what the OS in the VM reports.
If you have used VM Host Suite, you will find HC3 easy to use as it meets all the basics and more.
Bronn Salmon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Scale to replace our previous storage hardware AND virtualization software. Our HP storage array had reached its end of life (EOL) and was no longer able to be extended under warranty services. Additionally, the physical nodes we used for our VM's and its management were also reaching EOL. With our Scale solution, we are able to migrate all of our VM's and are now beginning to visualizer more of our physical servers.
  • Eliminates the need for a dedicated storage engineer or long planning sessions to lay out drives to get the best performance. E3 does a great job on its own deciding how best to use the drives available to it.
  • Reduces the number of management consoles I have to look at daily.
  • Simplifies the management of my virtual environment.
  • Creates a simplified environment for me to create a sandbox environment for testing in minutes, not hours or days.
  • Needs to be a better dashboard for performance.
  • Would like to be able to color code my different groups.
In small to medium-sized business solutions, it is ideal. However, I am not sure how well it scales out and what the maximum storage size is for this solution so it may not fit well into an a large enterprise solution.
Chris Selby | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have replaced our aging physical servers with HC3, and this has allowed us to build servers and desktops to support various workloads. Before Scale, we had a few servers that provided several application functions or services. This did not allow us to perform maintenance in a manner that did not affect several departments at once. Now if one department has an issue, we can work on their problems without affecting any other application or service.

We recently purchased and deployed a cluster to enable replication and DR for the organization. Next, we will deploy a cluster to support virtual desktops and stream applications to our end users enabling better mobility and security.

Scale was a perfect fit for our organization and we can better support our users and their needs easily and efficiently.
  • Ease of deployment and ease of administration. With limited IT staff we are able to react to changes quickly and from almost anywhere.
  • Built-in replication. This allows us to implement backup and disaster recovery for significantly less money and administration overhead.
  • Excellent performance. We are able to satisfy our SLA's without a large IT team.
  • No GPU support. Some of our users are going to need GPU support for their virtual desktops. Without GPU's it will require significant CPU horsepower to make up for it.
  • Redistribution of workloads between HC3 nodes. This is a higher end feature but would be nice in the event there was some sort of issue with a virtual machine needing resources that were available on another node.
  • Overall network performance metrics in the dashboard. Hard to know if you are having network saturation issues as you cannot see cumulative network stats per node. Actually, individual hardware performance statistics per node in the dashboard would be a welcome addition.
If you need high Availability in your workloads and have budget constraints, this is an excellent fit for your environment.

If you need GPU support or have high IO workloads this may not be the perfect fit.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use the SCALE platform across our whole Organization, It has helped us be more flexible , and faster to respond to issues. The smaller footprint has helped us with heating and cooling issues. Updates and patching has become less of a chore, and a more approachable task. Downtimes are becoming a thing of the past..reboots are amazing..!!
  • Implementation was smooth and their technicians were very knowledgeable
  • the training videos were very helpful
  • They responded to every issue, question, and situation very promptly.
  • Getting from our primary cluster, to our DR cluster through the console is kinda clunky, requires a login.
  • Adding different colors for each VM in the console, would be awesome ( or some way to differentiate them).
  • Possibly make it so the dashboard layouts are configurable??
For smaller facilities, pricing is attractive. We were able to move to a Virtual environment, which we likely couldn't jump to on an environment from someone like VMware. Upgrading when needed, due to space or ram requirements, looks like it could be concerning due to additional costs. Operating system licensing is very confusing..!
Richard Barrie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use our scale systems for virtual machine hosting. It allows redundancy, failover, and DR in a simple, speedy way that we did not get from our Citrix or Windows-based virtual environments.
  • Speed of new machine deployment: using prebuilt stored clones we can deploy servers virtually within seconds and have them doing their jobs.
  • Redundancy: our DR is simplified and allowed above the 99.9999% uptime we all strive for.
  • Support: immediate support, remotely built into the OS with a very fast turnaround for any problems.
  • The GUI is very limited in its end-user scope, many times we have had minor problems that we could have fixed ourselves but needed Scale to access the system remotely to fix or advise.
  • Parts needed to come quickly, but the company is U.S. based mostly. Having more parts in UK would mean an even faster turn around.
  • When there have been more advanced problems, the GUI and reporting is quite limited. More info could be given to the end user if there was the ability to do so.
Where you require a quick creation of a virtual machine either live for scaling production or demand. Keeping clones ready to go make it very quick. It can get expensive with more nodes, but the more nodes the better the DR.
Justin Miles | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This is our first real virtualization project, and the Scale cluster system makes it super simple. Support has been great to work with during the deployment stages. The few little issues we have had, they have been right there all the way. It really has been a great experience so far, and I see us continuing with them far into the future.
  • Easy setup, with great support.
  • Easy configuration after initial setup. You start a VM and just go.
  • Snapshots! Taking a snapshot of a server and restoring back to it is so easy. Love it!
  • None that we have found.
Scale is doing everything we want and then some.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Scale Computing HC3 is currently being used for multiple departments and is planned to be used for the entire organization. It allows near immediate spin-up and provisioning of VMs, hourly fail-over/disaster recovery, and file level backup of all VMs.
  • Of all the hyper-converged infrastructure I have tried (Microsoft, VMware, and Nutanix), Scale is the least complex and easiest to manage. It requires very little training to utilize efficiently
  • Support is top notch
  • It is a powerful tool that requires very little external management infrastructure
  • Is not BYOD compatible
Scale is well suited for anyone that needs a virtualization platform but doesn't want to spend a fortune and doesn't have time to learn a complicated system.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Scale Computing HC3's hyper-converged platform is the heart and soul of our on-premise infrastructure. With it we are able to run numerous virtual servers on a small cluster of hardware and manage it all from a single pane of glass. Furthermore, the builtin snapshot and replication functions allow us to easily setup offsite backups.
  • The HC3 platform is very stable. In 5 years our Scale Computing HC3 cluster has never gone down.
  • The HC3 management console is straightforward and extremely easy to use. Plus, network, server, and storage resources are all managed from that single pane of glass.
  • Scale Computing's support is, hands down, the best I have ever experienced in 19 years in IT. They are proactive, responsive, and very thorough. They go above and beyond the call of duty every single time.
  • While it is not extremely important to me, their VDI integration solutions are lacking. However I know from conversations with them that they are working on it.
  • Advanced management of virtual networking inside the solution is not as robust as other solutions.
Scale Computing HC3 would be a great solution for small/medium-sized organizations that have typical to moderately advanced computing needs. On the other hand, organizations which are extremely large and/or have highly advanced networking/system needs would likely not be able to achieve their goals with Scale Computing HC3 on its own.
Diego Mármol Martínez | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Scale H3 is being used as the virtualization solution for one of our companies that, due to technical requirements, is needing a local data center in addition to the global one. As Scale H3 is one of the easiest and lower-cost hyper-convergence systems on the market, it fits perfectly to our purposes.
  • Easy to use.
  • Low-cost hyper-convergence solution.
  • Scalability.
  • Quick installation and start-up.
  • Inflexible backup.
  • Not integrable with Veeam Backup.
  • Poor management tools.
  • Not a reliable performance with large systems.
Scale HC3 is suited for a small datacenter not requiring large systems with high performance, because of its low-cost price and its ease of use. On the other hand, if you're looking for an optimum system for a high-performance environment, you should go to a more reliable hyper-convergence or traditional virtualization system.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Scale Computing is being used as the primary server structure at our company.
Everything from our Domain Controller, to DNS, to File servers, are hosted on Scale.
This addresses our concerns for redundancy, easy backups, and scalability.
  • Fast Support.
  • Easy to use, deploy and manage.
  • Great pricing.
  • Individual nodes are not upgradable. I'd like to see us be able to swap out drives for larger volume drives, rather than need to purchase new nodes to increase capacity.
  • Not enough control. If we choose to stop using Scale Support, we have no access to manage the back end of the servers in case of a failed node.
Scale is well suited to a medium-sized business needing easy to use server clusters for their organization.
Large Enterprise users will find that the system is too rigid to help with providing an easier administrator for the customer.
March 09, 2019

Scale HC3 vs. VMware

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Scale has been used in our environment to replace VMware. We decided to go with Scale because of the cost and the ease of use. All of our Server Infrastructure sits in Scale, and we also use a Secondary cluster at an offsite location for DR. This allows us to no longer have to support a Data Center full of physical servers or to pay obscene licensing fees for VMware, NetApp, and our Cisco UCS cluster.
  • Snapshots between clusters is fast, and functions without notice.
  • Management of all VMs through a single pane of glass in a web browser is very convenient.
  • Cloning machines from a "Golden" template is extremely quick and easy.
  • Scale could improve when it comes to increasing Virtual Disk size. Instead of having to create a second disk and then convert them into dynamic disks in Windows applications.
  • Allowing more than 4 HDDs to be assigned to a machine is also a pain point, as we have some DB servers that require at least 4 HDDs to function properly.
  • Making migration from a standard vmdk file easier than the current method would also be a good way to improve. Paying for Carbonite licensing is not something feasible for all organizations, and the other method is not guaranteed to work and can be quite tricky also.
Scale is well suited if you are looking to slim down a NOC or data center environment with large numbers of physical machines, to decrease the need for manually updating or upgrading machines on a regular basis. It also is well suited if you're looking for a way to escape the licensing costs associated with products like VMware. Also, if you cannot afford the ingress/egress fees of a Cloud solution, this also provides a reasonable alternative.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Scale Computing HC3 Infrastructure is being used by our organization as our Primary production platform.
It addressed all our needs for a stable, reliable, cost-effective and easily deployed and used solution for our IT Infrastructure.
  • It is easily deployed -- it comes pre-configured as a cluster and fits into your pre-configured network seamlessly.
  • All hardware is included -- What is required is sent with the purchase, and the installation is fairly straight-forward.
  • Staff Knowledge -- The technical staff knows their product, and are extremely great to work with. It's a great Company to do business with.
  • Maintenance -- Zero downtime during maintenance (Cluster configuration is perfect).
  • None -- It's perfect as is, don't change anything.
This solution is perfect for environments that require a Hyperconverged solution that is easily deployed, but is not as expensive as the other systems (i.e. VMware).
Kyle Legg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We replaced our physical servers with the Scale HC3 solution at all three plants in the US. We host everything from file and print services to our ERP system and database on them. We also host a terminal server and a variety of other server infrastructure on the HC3 Cluster. Disaster recovery and business continuity are also completely managed on three clusters around our organization reducing the need for expensive and hard to manage DR solutions. Management and cost of operation of all these resources have been drastically simplified by this technology. The web management interface is simple and easy to use, yet extremely powerful and comprehensive. Because the Scale nodes have such a small 1-U footprint, we've found cooling and energy consumption has also been minimized.
  • Simplicity - Scale HC3 takes the guesswork and time investment out of managing a virtualized server environment and you don't need to go to expensive classes to become an expert.
  • Performance has been stellar and reliability is unmatched. Our Scale nodes have been up and online since installation three years ago.
  • The support staff is there to help if you ever need it and they'll look into your system at any time to make sure everything is running as designed.
  • The virtualized environment is robust and scale-able and there's no need to do a server refresh ever again. If a node fails, the VMs migrate over to another node and no one except the IT staff knows about it. You can keep your old nodes in place until the disks fall out of them and you'll be covered.
  • It would be nice if we could add a storage only node with very little or no processing power. This would be nice because we wouldn't have to acquire server CALs every time we add storage.
If you have more than one physical server in your environment, and you want unmatched redundancy and performance, virtualize with Scale HC3. You'll wonder how you lived without it for so long. Each node is about the same cost as a physical server depending on how you spec it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Scale Virtualization to host our core on-premises infrastructure. We have significantly reduced our physical server footprint.
  • Thorough and knowledgeable support staff.
  • Great pre/post support from sales/engineers.
  • Significant cost savings.
  • Further VM categorization options.
  • On-demand reporting.
  • Additional integration with cloud providers like Azure, AWS, Google.
Excellent for mid/large enterprises where virtualization is beneficial and costs savings is scrutinized. Ease of use and implementation allows for various IT staff to use the product.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
Scale Computing has replaced our aging VMware datacenter environment. The HyperConverged, 10GB backend connectivity was attractive.
  • Ease of integration and management.
  • Lower cost compared to comparable HyperConverged systems.
  • Support is extremely lacking. We ran into an issue where migration from the old system into Scale Computing corrupted the existing server environment. They were unresponsive and the manager of support stated, "it wasn't our problem."
  • Misleading with regards to migration from old system to new. Time to migrate is much longer and more involved than indicated at the sales meeting.
  • Training is basic and scripted.
Great for small scale environments or remote locations needing localized datacenters. Less appropriate for large scale deployments or environments that have more robust data applications.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Scale is currently being used across our whole organization. Scale has helped address the problem of backup, server deployment, and virtualization. The Scale systems are easy to deploy in our current environment and have helped us reduce our demand for multiple individual pieces of hardware that are used for servers. We have taken 8-10 stand-alone machines and put them on the Scale system.
  • Scale has helped us automate our IT department and reduced the number of people required to manage the servers and hardware.
  • Scale protection of fail-over to other nodes is great protection for server failures.
  • Scales snapshot is a great tool to restore a server or computer quickly and efficiently.
  • I would like to see Scale offer file-level backup and restore as part of their package.
  • Scale can improve on their cloud backup system. It's still not perfected and needs some work. However, when it does work, it's a great tool.
  • Scales support has always been great but lately, I have seen a drop off in customer service.
Scale is a great option for small to mid-size businesses. The HC3 architect allows a company to combine servers and computers to one platform and maintain them easily. Scale is a great option for those needing the ability to restore backups quickly to reduce downtime. Scale is not a great option currently if you need to be able to restore just a one or a few files.
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