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TrustRadius
TrustRadius for Buyers

TrustRadius for Buyers

Overview

What is TrustRadius for Buyers?

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons

Video Reviews

11 videos

TrustRadius For Buyers Review: Allows Professionals To Assess Prospective Software In New Light
03:06
rustRadius For Buyers Review: TAllows Professionals To Interpret Use Of Product Before Purchase
03:14
TrustRadius Buyer Review: Andrii Lokshyn's Journey to Trustworthy Software Purchases
11:54
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Pricing

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Free

$0

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is TrustRadius for Buyers?

With more than 500,000 reviews and ratings provided by 100% verified users, TrustRadius is the trusted source for business technology buyers looking for product information and feedback from other professionals like them. You can find not only user feedback, but also transparent pricing, interactive demos, and preliminary access to security documentation as well as streamline decision making across the buying committee with research boards.


TrustRadius for Buyers Features

  • Supported: Read and watch reviews to get user perspectives on how products perform for different use cases.
  • Supported: Find and evaluate products that best fit buyers’ needs through research boards. Buyers can gather and evaluate all of their research, collaborate with their team, and combine the collective wisdom of TrustRadius' community with their specific needs to arrive at the perfect software for their organization.
  • Supported: Use our search and advanced filters to find reviews from people like you, on the topics you care most about.
  • Supported: Compare products head-to-head based on key features and attributes.
  • Supported: Explore TrustMaps - 2x2 charts that plot products by user satisfaction and the frequency with which they are researched on TrustRadius.com.
  • Supported: Discover new products, learn about different technology categories, and see who's captured Top Rated and other awards in their respective industries.
  • Supported: Share your own feedback on the products you use at work.

TrustRadius for Buyers Competitors

TrustRadius for Buyers Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish
Security

Frequently Asked Questions

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.

TrustRadius for Buyers starts at $0.

Gartner Peer Insights, G2 for Buyers, and Peerspot are common alternatives for TrustRadius for Buyers.

Reviewers rate Usability highest, with a score of 8.2.

The most common users of TrustRadius for Buyers are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(407)

Attribute Ratings

Reviews

(26-50 of 216)
Companies can't remove reviews or game the system. Here's why
Gavin Scott-Miller | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Depth of reviews.
  • Ease of use for reviews and buyers
  • Large repository of reviews to look through
  • Session management can sometimes be a chore (lose your place mid review)
  • Sometimes applications are not here for review (app suggestion feature?)
  • Nothing else comes to mind!
I think that TrustRadius is a great software, it very much helps with organizations making decisions on software solutions that can make their organization better. I think a few ease of use and management features could be added on the reviewer side, but it’s all pretty minor stuff in my opinion.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Thorough reviews by fellow professionals.
  • Wide range of entry-level, mid-tier, and high-end B2B Enterprise and SMB technology solutions.
  • Easily accessed and the user interface is visually appealing.
  • The accuracy of reviews.
  • Pricing
  • Lack of Industry-related reports.
TrustRadius is a reliable source of B2B technology software reviews. Despite a buying decision should not only count on users' reviews, using supporting tools like TrustRadius hugely influences the decision.
Dr. ROOPESH RAO | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • good feedback
  • genuine feedback
  • comparative analysis
  • social media marketing
  • search engine optimisation
  • Instagram
TrustRadius for buyers is a good platform for buyers to evaluate various tools across different platforms. We can check out the reviews of the users and do buying decisions accordingly. We can use the feedback mechanism available to do purchase decisions helpful for us to purchase and buy software products.
Andy Wong Wing Cho | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Ability to review the products used by various users
  • Able to provide feedback to help the community to make better decision
  • 1-1 session with Trustradius team to provide feedback
This is a highly recommended site if you need to get wise decision based on the feedback provided by legitimate users.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Most comprehensive reviews.
  • Trusted buyers for Industry leading software.
  • Reviews are accurate and most advanced.
  • Need more marketing to come across to this platform.
  • Need more rewarding reviews to attract more people to participate.
  • Need to enhance more rewards and review features.
I found TrustRadius very attractive and simple to identify the products reviewed. It has so many features that we can use it for our purchase. The details of reviews really help us to choose what is really appropriate and what are the trending products now. Each review has been found to be very natural and applicable to the recent market trend.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It is a one-stop shop for software reviews.
  • I believe the reviews I read here.
  • It covers all the options you are looking at, so comparison is easy.
  • I only use a small fraction of the software that has been reviewed.
  • Sometimes the reviews are for use cases different to mine.
The reasons previously mentioned - TrustRadius has all the options I would be looking at in one place, and the reviews tend to be comprehensive. The only downsides are that sometimes the reviews are for use cases different from mine.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Filter and read into the low rated reviews to identify red flags.
  • Headings provided by reviewers usually sets the theme they're covering in much detail.
  • Different sections with review that cover specific details such as FAQs and Pricing.
  • Sorting of the default view of reviews since the initial reviews can play a big role in decisions.
  • More visibility into what went into certain product's score for the rating it has.
  • Help secure great deals on the softwares for which reviews are available.
TrustRadius is a single-stop shop to quickly get information on any software and establish its common use cases, and even more importantly establish if the claims made in marketing promotions are legitimate in the first place. TrustRadius, as the name signifies, is out there to create trust with reviews received and vetted from a trusted community of product users.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The ability to find customer stories in our vertical.
  • Being able to connect with use cases and case studies for products we're evaluating.
  • TrustRadius for Buyers provides a consistent and reliable experience.
  • Since some reviews can be incentivized, it's hard to determine their legitimacy.
  • Some reviews are older and might not be relevant to the product if it has undergone a major design and functionality changes.
Generally speaking, the reviews on TrustRadius for Buyers are consistent, high quality, and reliable. The only point that makes me and others in my company question the transparency of some reviews is that reviewers are sometimes provided with tangible incentives to write reviews. Otherwise, we rely on TrustRadius for Buyers as one of the KPIs when evaluating a product to add to our tech stack or replace an existing one.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • References
  • experiences
  • Possible solutions to be considered.
  • None
Reviews by professionals and the applicability to the possible issues or solutions to fit work environments. Experiences firsthand by the reviewers help a lot during the reviews and selection of the products. What works too is that you can check further with the reviewer's background to understand the role and closeness to the solution.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Abundance of reviews.
  • Short reviews with bullet points.
  • Clear distinction between pros and cons.
  • Lots of real reviews from real people.
  • Would prefer if Reviewer Sentiment + Reviewer Pros & Cons was higher on the page instead of Recent Reviews (would reduce scroll and make for faster reading).
  • Too much info on each review page - I only want to see Review Sentiment/Pros Cons/Detailed Reviews.
  • Move REVIEWS AND RATINGS section way higher on the page (takes a while to scroll to get to this section.
Because it's always nice to get a comprehensive overview of what others say about the software before purchasing.
Matt McAuley  AMIMechE | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use UI.
  • A great place for professional software reviews.
  • Great structure of how reviews are written.
  • It would be great to see what country the user was from as software features do vary.
It is one of the only professional review sites that my colleagues are aware of. And it has been a great help in making decisions on investing in software that will be key to the company for the long term. A wrong decision could cost the company thousands of pounds, and thousands of hours of wasted time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I really like TrustRadius because the reviews are written by users like us.
  • It is a free tool.
  • You can find reviews for almost any product.
  • I don't think the platform is missing anything.
Easy to use, lots of reviews written by users like us. I always start with TrustRadius when we are looking for new products. Actually not having a review on TrustRadius is a red flag for me. I also like that the information is easy to digest.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • I like that the vetting process for reviewers is more rigorous than other platforms
  • The presentation of their reviews is well designed and easy to scan
  • Video reviews are offered
  • On individual product review pages making the sections more obvious - the header size is almost the same size as the body copy, so everything blends together. Add additional colors to highlight sections as well.
  • Improve the video review process. The automated process was hard to work with.
Overall it's a well-designed platform that is easy to use and credible.
Arpad Szucs | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Great selection of competing products.
  • Honest reviews of real users, that we can really trust.
  • The website has great UX, with easy navigation and great search functionality.
  • Would need a category for WordPress related software.
  • Needs more open source software reviews.
TrustRadius is a great place to find real user reviews of software. It's a great resource for individual users and entrepreneurs too. As a WordPress developer, I would like to see more reviews from the WP ecosystem. More premium WordPress plugin reviews, web design, and development tool reviews, and more open-source software comparisons. Otherwise, it's almost perfect.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It is simple to find reviews for a wide variety of products
  • The product reviews are organized in an easy to find way
  • Product reviews are trustworthy and written by real verified users and buyers
  • It would be great to have more reviews of some products, which only have a handful of reviews
  • Expanding to include reviews of products in additional software categories would be helpful
  • It would be helpful to see a snapshot of reviews without having to click into full reviews of every product
It's a simple way to find honest reviews of software we are exploring for purchase! It is simple to navigate and an easy way to find information on a wide variety of products. The site is easy to navigate and provides simple feedback on products utilized across sales and CS organizations worldwide.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The number of products on TrustRadius
  • The number of detailed reviews
  • How you list alternative options
  • How you list pricing options
  • It’s hard to tell if the review was part of a promo or not
  • Perhaps offer filtering options by price, reviews etc.
It’s a great platform to find strong software solutions for your business. It has tons of products and reviews for each product, allowing you to decide what works best for you. I also like the way it’s organized and how it offers similar options for you to review. Overall it’s a solid platform in which you can make solid business decisions.
Matthew Guzzi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to find reviews from actual customers
  • Their incentive program helps to get customers to share their experiences
  • They are friendly and easy to work with as well as trustworthy.
  • TrustRadius is great and a great resource for customer reviews
They provide real world results and experiences of shopping for technology and getting an idea of a products usefulness and fit.
Sara Erensoy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The detailed reviews
  • No ads
  • Their reviews are verified
  • More reviews
  • Ranking peoples reviews like Google does for google reviews
This is a very useful service because it helps me make purchasing decisions based on other people’s experiences and I get to learn the positives and negatives of a wide array of products as well as learn about other products that I might not have known about previously so it introduces me to other viable options.
Anabel Serrano Bargalló | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • opinions are very accurate
  • reviews are fully detailed and cover the whole product
  • users are professional users and so are their reviews
  • visual compare contrast of similar products
  • prices comparison between similar products in one unique screen
TrustRadius covers all my expectations in terms of a professional & reliable review of a product. I dont think there is any other platform with such an accurate information.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Clean Review
  • Pros and Cons
  • Benchmark figures from different customers
  • If we can have some documents like white papers for specific category, it will add more values
This is really good. You just need to use the correct keywords. I have been using TrustRadius for reviews and feedback for more than a year.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • We saw more alternatives to what we were evaluating than a google search provided
  • When looking at a software or product, alternatives are suggested
  • Pros and cons lists make it easy to get a top view of the products
  • I find everything I need on the site
I still look all over to find reviews (including G2 and Capterra) but TrustRadius is very easy to navigate. It seems to be growing and the detail in the reviews is far greater than other platforms that may have more reviews
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • There are many reviews on many products to consider
  • The design of the site is intuitive and has good design
  • Using TrustRadius for a longer time I find that it is very useful.
  • Maybe an improvement could be multiple language support.
Trustradius has many products with many reviews. It rarely occurs I cannot find a review with interesting viewpoints on the product I am investigating to possibly buy. Anyone who regularly buys product for the company can get a lot of value from using Trustradius.
Jeremias Padilla | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of Navigation
  • Number of Available Reviews
  • The Fact that the reviews are verified
  • Amount of available options for different software
It saves a ton of time in knowing what other users found as advantage and disadvantage of a specific software and this saved time from our team making the decision on which program to enrol in. The fact that the reviewers are verified also swayed our decision since these reviews have more validity than just an open space on Google or other forums.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy access
  • Reviews from actual product users
  • Detailed pros and cons
  • Wide variety of product reviews
  • Ability to reach out to reviewers directly to ask follow up questions
  • Cost information for products
  • Integration of various products with one another
Trust radius has a wide variety of product reviews. It's comprehensive enough to provide valuable guidance on product evaluation.
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