Skip to main content
TrustRadius
WordPress

WordPress

Overview

What is WordPress?

Wordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

Read more
Recent Reviews

Best Website CRM Tool

9 out of 10
July 02, 2022
WordPress helps our business to make it online easily. It is easy, flexible, and faster. WordPress helps me too. update posts easily as it …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Admin section (131)
    8.6
    86%
  • Mobile optimization / responsive design (129)
    8.5
    85%
  • Library of website themes (130)
    8.4
    84%
  • Page templates (128)
    8.2
    82%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

3 videos

User Review: WordPress Maintains Ease of Use While Providing a Variety of Content Management Tools
02:52
Content Manager Recommends WordPress for Growing Platforms: User Review
03:04
User Review: WordPress Steps Up Blogger's Game With Its Professional Display Styles
02:49
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is WordPress?

Wordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.trustradius.com/buyer…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

39 people also want pricing

Alternatives Pricing

What is Wix?

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

Return to navigation

Product Demos

WordPress. Troubleshooter. Site Header Menu Missing Or Does Not Look Like Demo Header Menu

YouTube

How to make your website look like WordPress theme demo

YouTube

WordPress [#18] How to Install WordPress theme | Theme Demo Import | How to Reset WordPress Website

YouTube

Popup Maker Demo & Review | Plugin for Wordpress

YouTube

Revolution Slider for WordPress Full Demo

YouTube

WordPress Theme 1-Click Demo Import Explained

YouTube
Return to navigation

Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.2
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

6.4
Avg 7.7

Web Content Creation

Features that support the creation of website content.

8
Avg 7.6

Web Content Management

Features for managing website content

7.9
Avg 7.3
Return to navigation

Product Details

What is WordPress?

Wordpress is an open-source publishing platform popular with bloggers and a content management system. The appearance of a Wordpress site and many of its functions are managed through themes, and further customizable through altering code, though altering code is not required; templates and plugins to expand its capabilities are plentiful. Wordpress features integrated link management, and a search-engine friendly permalink structure. WordPress now allows multiple blogs to exist within one installation. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

Wordpress is popular due to its simplicity and modifiability. Furthermore implementing Wordpress costs only time. Two paid versions exist. The $99 premium plan allows a user an ad free custom domain with 13GB of space and advanced customization. The $299 Business plan allows unlimited space and supports eCommerce as well.

WordPress Video

How to use WordPress, a step by step tutorial. Learn to when to use WordPress, how to install a theme, and how to use each of the program's tools.

WordPress Competitors

WordPress Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Wordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

LiveJournal and Populr are common alternatives for WordPress.

Reviewers rate Admin section highest, with a score of 8.6.

The most common users of WordPress are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(3205)

Attribute Ratings

Reviews

(1-10 of 10)
Companies can't remove reviews or game the system. Here's why
Martin Aranovitch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
With WordPress, it's important to differentiate between support for the application itself, and support for third-party components that integrate with WordPress like "plugins" (functionality) and "themes" (web design templates).

The WordPress application provides free support via an online community of general users and technical experts (e.g. developers). This support is mostly related to reporting bug fixes, security vulnerabilities, etc., which then get reviewed by the core development team for possible implementation and resolution in the next or a future version upgrade.

Most of the problems users experience with WordPress, however, tend to come from third-party plugins and themes causing conflicts or errors. These are developed by a range of different providers, developers, designers, amateur coders, etc. and so the level of support varies. Just like "apps" for mobile devices, there are developers who create robust solutions that play well with everything else on your device and they provide excellent support to users, and there are "fly by the seat of their pants" developers and/or marketers who rush out software that is really "buggy", or they don't have a great customer support structure in place to handle issues and provide solutions quickly (or at all).

I gave the rating of 8/10 in this case, because if you focus on the support you can expect to receive for "core" WordPress-related issues only (e.g. bugs or vulnerabilities in the software), there is no dedicated WordPress support "representative" that will directly assist you or manage your case - it's an open source community. And if you focus on the support you can expect to receive for third-party plugins and themes, then that varies greatly depending on who the plugin or theme developer is, and whether you are using a free or premium plugin or theme.
Mathew Riexinger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I give this rating, which I believe to be a great rating for a community based support system that's surrounding it. Most platforms and products have their own, and as WordPress does have their own team that help here and there, a lot of it's handled by community involvement with dedicated users who are experts with the system who love to help people.
March 31, 2014

Alert the Wordpress!

Nick Bachan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
They are always - literally - a click away, and there are constant emails sent out to all users detailing common issues and concerns. Knowledge is dispersed regularly and accessed very quickly when needed.
Lori Berkowitz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Considering that almost all support for WordPress is done by volunteers, I believe the support is amazing. Friendly and helpful community members and contributing developers spend a lot of time in the forums answering questions and solving problems.
Score 9 out of 10
Vetted Review
Verified User
WordPress itself only has community service so your experience will depend on where you turn. Online, through forums and community boards, support is rudimentary but effective. You can easily turn to your local community and find exceptional individuals who know and use WordPress regularly for more advanced, inexpensive, support. I'm rating this less than 10 because of the lack of any formal support provided by a company.
Score 4 out of 10
Vetted Review
Verified User
Customer support is OK so long as you are willing to navigate through a bunch of people who say they are experts in WordPress but really are not. There are multiple blogs and other places you can go to to get advice.
Return to navigation