August 13, 2021
Score 7 out of 10
Overall Satisfaction with Bloomreach Engagement (formerly Exponea)
We use it for email marketing. We tried using some of its other features but it is not quite as powerful and integrations aren't the best.
They are pretty useful; however, we have had a lot of issues with getting responses, and when we do it is usually an Exponea doc to read. Not very helpful with complex questions unless you want to pay a lot for their consulting hours.
Do you think Bloomreach Engagement delivers good value for the price?
Are you happy with Bloomreach Engagement's feature set?
Did Bloomreach Engagement live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Bloomreach Engagement go as expected?
I wasn't involved with the implementation phase
Would you buy Bloomreach Engagement again?