Great data, the worst UX/UI out there
January 17, 2023

Great data, the worst UX/UI out there

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with 6sense

We use it for data enrichment, ABM marketing, marketing analytics, and better ad targeting.
  • Marketing analytics
  • Better filters for ad targeting
  • If you don't use Salesforce, Hubspot, or Salesloft, you would have to do a lot of things manually. For some reason, in my experience, they don't let you use their API to enrich data if you don't use one of the CRMs mentioned, which makes no sense. In my opinion, their UX/UI is likely the worst I've ever seen, somewhere very close to SalesForce. A lot of things don't make any sense and those that do, still work unexpectedly sometimes. Like if you decide to upload a list of companies, you would have to specify which countries they operate in (no idea why), however, if you do this using the interface, you don't have to specify the countries, lol. All they do to help with this is provide an Excel file with Macros that do some matching of countries to company name and websites and output a huge list that you'll have to break up into pieces, because 6sense won't let you upload more than 25k lines. I feel this is likely the main reason they don't let you use the product prior to signing the contract. In my opinion, it's a terrible experience.
  • Larger deal sizes
  • Increased opportunity conversion rates
It did, but only partially, since they don't let use their API to use the full functionality.
Great data, the worst UX/UI out there.

Do you think 6sense delivers good value for the price?

Yes

Are you happy with 6sense's feature set?

Yes

Did 6sense live up to sales and marketing promises?

Yes

Did implementation of 6sense go as expected?

No

Would you buy 6sense again?

No

Use it only if you use Salesforce, Hubspot or Salesloft as your CRM. Otherwise, in my opinion, it's a pain.