Simple solution for all your business needs.
Overall Satisfaction with 8x8 X Series
Most of our workforce is working from home. 8x8 helps us by giving flexibility to our users, admins and contact center agents. The admin console is easy to navigate and use while the contact center configuration manager is simple yet offers complex features. We have also integrated with Microsoft teams for that MS Teams familiar interface for our users.
- Easy Administration
- Unlimited domestic calling
- Easy user adoption
- 8x8 frontline support lacks understanding the issues.
- Documentation is sometimes outdated.
- Troubleshooting complex network issues is difficult
- We were able to migrate our contact center from a feature lacking on prem pbx to 8x8 with many helpful features.
Admin interface is much more intuitive with 8x8. I was able to easily train my team on user administration and day to day support of our end users. Even our non-technical contacts are able to handle the simple day to day tasks.
Meeting platform is easier to leverage with 8x8 outlook plugin. Makes scheduling meetings breeze.
Meeting platform is easier to leverage with 8x8 outlook plugin. Makes scheduling meetings breeze.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes