My experience with ActiveCampaign from a small ecommerce business owner perspective
September 07, 2021

My experience with ActiveCampaign from a small ecommerce business owner perspective

Francisco (Paco) Calderon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Small Business

Overall Satisfaction with ActiveCampaign

ActiveCampaign is being used to run automations at my organization and to recover add to carts, engage our clients in constant communication with new product updates, payment options and YouTube videos.
  • Recovering abandoned carts
  • Seamless integration with Shopify
  • Detailed reports with marketing revenue from each campaign
  • More customization options on graphic design for emails
  • more affordable pricing
  • Better and easier graphic design in general
  • Frequent Sales
  • Has recovered more abandoned carts
  • Almost all emails produce a sale
I selected ActiveCampaign against Mailchimp because it has the integration with Shopify and makes the process much easier to track sales, create goals and integrate with Shopify in general. The main disadvantage is that it's more expensive.

Do you think ActiveCampaign delivers good value for the price?

Yes

Are you happy with ActiveCampaign's feature set?

Yes

Did ActiveCampaign live up to sales and marketing promises?

Yes

Did implementation of ActiveCampaign go as expected?

Yes

Would you buy ActiveCampaign again?

Yes

Is well suited for ecommerce business owners that already have frequent sales and it is less appropriate for new online businesses starting out, the pricing is not cheap.

ActiveCampaign Feature Ratings

WYSIWYG email editor
7
Dynamic content
8
Ability to test dynamic content
9
Landing pages
Not Rated
A/B testing
9
Mobile optimization
9
Email deliverability reporting
9
List management
9
Triggered drip sequences
8
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
9
Automated sales alerts and tasks
9
Calendaring
9
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
9
Standard reports
10
Custom reports
Not Rated
API
8
Role-based workflow & approvals
9
Customizability
6
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated