1. Home
  2. Digital Experience Platforms (DXP)
  3. Adobe Experience Manager Reviews
  4. User Review of Adobe Experience Manager
Fantastic once set up
September 16, 2022

Fantastic once set up

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Adobe Experience Manager Sites
  • Adobe Experience Manager Assets
  • Adobe Experience Manager Forms

Overall Satisfaction with Adobe Experience Manager

Adobe Experience Manager module approach essentially allows us to pick a tailored solution to displaying our content online, with native integrations with both Adobe Analytics and Adobe Target, which are key products to our digital strategy. Setup is slightly more complicated and involved when compared to other more open platforms but it certainly delivers to expectation set by an enterprise level solution.
  • Not a big enough online community
  • Minimal open development support
  • Very complicated documentation
  • Simpler content strategies
  • Design flexibility improved
  • Customer engagement increased
Incredibly easy to understand and learn user interface which shares common design language between the other online Adobe products. Any issues with training or usability can be addressed and improved via the Adobe Experience league training resources, while the interface sees constant improvements throughout the year which consistently improve the system.
  • Multi site editor
  • Easy Adobe integrations
  • Great user interface
eZ Platform was found to be open while having set template structure but the costs soon ramped up while scaling it to enterprise level, while integrating other platforms including a number of Adobe products proved difficult with compromises to be had along the way - Adobe Experience Manager offers key integrations natively.

Do you think Adobe Experience Manager delivers good value for the price?

Yes

Are you happy with Adobe Experience Manager's feature set?

Yes

Did Adobe Experience Manager live up to sales and marketing promises?

Yes

Did implementation of Adobe Experience Manager go as expected?

Yes

Would you buy Adobe Experience Manager again?

Yes

If you are looking for an “all in” solution then Adobe Experience Manager paired with other Adobe products, especially Adobe Campaign, Adobe Target, Adobe Launch and Adobe Analytics, can pretty much deliver on almost any digital strategy. It feels like a complicated setup when compared to other platforms but the benefits far outweigh the complicated setup process.