Adobe Photoshop has been my go-to image editor for many years.
Updated July 25, 2014

Adobe Photoshop has been my go-to image editor for many years.

Robin Kelly | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Adobe Photoshop CS 6

Overall Satisfaction with Adobe Photoshop

Adobe Photoshop is our go-to image editor for our Marketing and Design department at the university website, image editing, etc. Photoshop is used across campus on an as-needed basis depending on user and department needs.
  • Adobe Photoshop is the best image editor on the market. We can easily update image quality for the website and print publications using Photoshop.
  • Photoshop is by-far the best program for image optimization for the web. With multiple tools to use for the best quality without large file-size, I couldn't do without it.
  • Although I have no major changes suggested for Photoshop, I would love to have images open with a smaller screen instead of taking up the entire screen upon opening.
  • Photoshop it not a program for the inexperienced. I have been using the product for almost 20 years, and still learn techniques that are new to me.
  • With the ease of use, we can edit images quickly to the best available quality (look and feel) needed for our website.
  • Images can easily be updated and saved directly to our server with administrative rights.
  • The program is more expensive than many image editing programs. However, the end-result for experienced users brings the best quality available. Photoshop does have a learning curve.
As an experienced Photoshop user, I am happy that they product is updated upon each new release. The internet is full of online tutorials to assist with learning new techniques.
I have been an Adobe Photoshop user for many, many years, since the mid-90's. I am always excited for an upgrade to Photoshop. Adobe has greatly improved over the years in keeping with trends and ease-of-use. While there is a learning curve, those who have experience with photo editing will find Photoshop with great capabilities.
Adobe Photoshop is THE editor for images. For building flat files with a limited number of colors, there are more efficient programs in the Adobe collection. Because Photoshop is an advanced program, I would recommend the product to only users on our campus with the knowledge and expertise to use the program.

Using Adobe Photoshop

20 - We recommend Photoshop on our campus only to those with experience in editing photos. There are probably around 20-25 users on campus with experience using Photoshop.
2 - Two. The Marketing and Communications department on our campus assist users as needed using Photo Editing Software.
  • Image editing for the website
  • Image editing for graphic design
  • Image editing for billboards
  • Photoshop is a solution we use to edit images for faculty members when requested.
  • Adobe Photoshop comes with Adobe Bridge. This part of the program has allowed us to organize our photos, add metadata and keywords.
  • New web techniques.

Evaluating Adobe Photoshop and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
I came to the university 14 years ago with several years Photoshop experience. I have never been without it!

Adobe Photoshop Implementation

Download, Install.
Change management was minimal
  • Photoshop is a simple-to-install software program.

Adobe Photoshop Support

At times, the support at Adobe can be a bit frustrating with the language barrier. The support team seems to be reading from a script and will repeat everything you say back to them several times. Luckily, I have not had to use tech support with Adobe software but a few times.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
Yes. When I needed to re-install the program upon a computer crash. The support person I ran across was very helpful and quick to assist me.

Using Adobe Photoshop

Because of my experience, i can give Photoshop a higher rating. Users with no experience with Photoshop will have the learning curve.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Feel confident using
  • The tool-bar is easy to use and easy to find.
  • Editing image size is easy to use.
  • Anything above minor photo edits do require time. But the end-result is worth it.