User-friendly and flexible
February 19, 2020

User-friendly and flexible

Lordz Muller | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP Workforce Now is being used company-wide. We use it for all facets of our company. When we switch to ADP, it allowed us to strengthen and streamline our workflows and processes. ADP is very user-friendly on the administrative side and the employee side. We use ADP for our benefit management, payroll processing, record keeping, metric reporting, document storing and compliance. We are hoping in the future to including recruiting and talent management. Switching to ADP Workforce Now has allowed our company to effectively managing our growing workforce.
  • Open enrollment.
  • Payroll.
  • There's no prorated pay for hourly employees within payroll.
  • FMLA/Leave tracking is difficult.
  • Better communication.
  • Better workflow.
ADP Workforce Now has an amazing foundation to be used for any company within an array of different fields and sizes. It has a lot of flexibility to be utilized in different ways in accordance with the organization's needs. However, despite this how amazing it is, it still has improvements to go.
  • Indeed
We are able to have jobs created in our requisition portal posted to Indeed. However, we have yet to figure out how to integrate applicants' information from Indeed into ADP.
Compared to the other systems I have worked with, ADP Workforce Now is the clear winner. It is very easy to customize and integrate into the processes of our company. Also, it is more user-friendly and aesthetically more pleasing to the eye.
ADP Workforce Now is the most user-friendly system that I have work with. It has a good framework that allows you to build and customize itself to fit your organization's needs. Also, I love the wide range of reports it supports. Sometimes, it doesn't have a report that has exactly the information that I need. But with different reports, I can mix and match them as needed.

ADP Workforce Now Feature Ratings

Employee demographic data
6
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
5
Organization and location management
3
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
7
Reimbursement management
Not Rated
Approval workflow
8
Balance details
9
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
7
Employee recognition
Not Rated
Report builder
8
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Performance plans
7
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
7
Company Website Posting
9
Publish to Social Media
7
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated