All information/source in one place.
February 20, 2020

All information/source in one place.

Maria Riccelli | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

Currently using ADP WFN for HR/Benefits, Performance and Payroll. Opengate rolled out several self-service products for employees. Most of our employees currently use the mobile app. We would like for the app to provide more user features.
  • Accessibility of the different functions for administrative users.
  • Mobile app should have more features that employees can utilize.
  • When upgrades are done, ensure that this has not disrupted functionality in the system.
  • Positive - elimination of dual entry by HR and Payroll.
  • Positive - ACA forms generated by benefits administration from the system.
The system has allow for benefits administration as well as performance. This has allowed Opengate to better maintain and track the flow of administrating this functions.
I would recommend the system as it allows for HR/Payroll to be integrated together. Allowing all functions to be located within one system.

ADP Workforce Now Feature Ratings

Employee demographic data
8
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
8
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
View and generate pay and benefit information
6
Update personal information
8
View company policy documentation
8
Employee recognition
7
Report builder
9
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Performance plans
9
Performance improvement plans
Not Rated
Review status tracking
9
Review reminders
9
Multiple review frequency
9
Performance tracking
9