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We love ADP WorkForce Now.
June 01, 2023

We love ADP WorkForce Now.

Amber Lynn Utter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP WFN and ADP Canada users for eight different company codes. We use ADP Time and Attendance as well as UKG timekeeping with integrations to ADP to process payroll on several different pay cycles - weekly, biweekly, and monthly.
  • Time and Attendance.
  • Tax Administration.
  • Integrations with UKG.
  • New Experience does not always calculate previews or finalize approvals easily.
  • The Support tab does not always open for access to Service Requests.
  • A 'Closed" company code is stuck in our Payroll Cycle screen.
  • Dependability
  • Accurate output.
  • Great service support.
Keeps up with our company growth.
  • UKG
Very easy to achieve once you know how to format the files appropriately.

Do you think ADP Workforce Now delivers good value for the price?

Not sure

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

Our Payroll Account Manager support is phenomenal. I cannot say the same for Custom Reporting - it is difficult to achieve satisfaction at times.
ADP is trustworthy and dependable for our pay complexity and a reliable application for numerous pay cycles.

ADP Workforce Now Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated