Item: ADP Workforce Now
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Workforce Now allows us to effectively manage our employees profiles. That sounds simple, but working in international HR I have used a plethora of different programs, and ADP is by far and away the best. Every now and again, I encounter a problem, but the nice thing about ADP is that there is always a solution to that problem.

Pros and Cons

Managing Benefits
Payroll
Reporting

Talent Management - more ability to customize performance reviews. I have submitted feedback on this through service connect.
Recruitment - More room for fuctionality on changing fields. We use this more for internal tracking, and it's really difficult to get the fields to reflect the information I need
Reporting - offer complimentary training on building custom reports?

Return on Investment

Effecient payroll equals happy employees, less attrition
Tools for employee management creates better employee experience
Ability to track applications easier is a huge time saver

Scalability

I think that overall the program offers efficient flexibility

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Not sure

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

Support Rating

Great support

Other Software Used

Deltek Ajera

Likelihood to Recommend

I really appreciate the support from ADP as its primary feature. Yes, it's fuctional, but other companies can do that too. What I count on and value from ADP is the support that I receive when I have questions or face problems. I usually have a prompt and reliable solution.

We love ADP

Overall Satisfaction with ADP Workforce Now