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Workforce Now for the HRIS Win!
July 03, 2023

Workforce Now for the HRIS Win!

Dawn Ergle | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We currently use ADP WFN to recruit candidates, store pertinent documents, conduct reviews, manage benefits open enrollment, manage time, and pay employees. This product allows us to have a holistic hire-to-term experience for our employees. While I am still learning the many modules of the platform and how they interact, I utilize the different components to give a complete view of an employee to managers and senior leaders as necessary.
  • Workforce Now is great about listening to user input and consistently updating modules.
  • Workforce Now is great at placing learning right on the screen you are working with to get quick answers.
  • Workforce Now has a great team answering questions in a timely manner.
  • I’m still learning a lot, so I don’t feel I can speak to this yet.
  • WFN allow our organization more time to focus on the person rather than the processes.
We like how HR can give limited access to different departments to allow everybody to work in tandem through the solution.
  • OrgChart Now
  • Carrier Connections
Both have been integrated and are currently utilized. Carrier Connectikns seems to take a while to nail down since so much information needs to be identified and transferred in a safe way.
I used Pushpay at a previous employer. ADP WFN is far more robust with many more offerings to keep information and processes organized.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

While I can normally find most answers through the on screen guides or The Bridge, I occasionally need to reach out to support. There is sometimes a bit of a lag in response, but they are good about finding the solution to my problems.
I’ve had the opportunity to work in a smaller environment with ADP Run and now a larger organization with WFN. WFN is very robust and useful for companies with a mid-large staff in my opinion. It may be a bit much of a solution for smaller ‘mom & pop’ employers. WFN is very robust!

ADP Workforce Now Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Succession Planning ()
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
Not Rated
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10