Driving Insights
July 19, 2022

Driving Insights

Wolf-Ekkehard Hindrichs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amplitude Analytics

Amplitude Analytics provides me with valuable insights into system performance and customer activities inside of our Platform; I use it to better understand customer health and breadth of use, to ensure they are using the most up to date software version of both our application and their device operating system, what device manufacturers are used, and application responsiveness to help head off any issues.
  • Very easy to share analytics with multiple team members
  • Easy to customize analytics without coding knowledge
  • Easy to standardize a set of dashboards across an organization
  • It might be me, but I cannot distinguish between some things like upload/download speed when it comes to syncronization
  • It is occasionally possible to save over something when trying to instead save as a new chart -- and the interface between pages and dashboards can be a little confusing -- so I think the UI is straightforward, but not the most clear to a new creator
  • Standardization
  • Automation
  • Ease of Use
  • Very real time savings
  • Better customer use understanding
  • Ability to redirect time and effort elsewhere
I would say it's largely different; Looker was able to be embedded directly into the platform and was valuable for people creating their own dashboards whereas Amplitude is more valuable for understanding usage, performance, and health of the platform itself -- more for focusing on data not exposed to an end user. In this respect, I think they are both valuable and different solutions.

Do you think Amplitude Analytics delivers good value for the price?

Yes

Are you happy with Amplitude Analytics's feature set?

Yes

Did Amplitude Analytics live up to sales and marketing promises?

Yes

Did implementation of Amplitude Analytics go as expected?

Yes

Would you buy Amplitude Analytics again?

Yes

Amplitude has been most useful for us to easily track customer implementation health and application/device performance. It can allow exposing where issues can arise down to an individual team or user, so granular tracking and outlier identification (bucketing) is super helpful. It's also great for quick standardization. All this can be done without from a single platform instead of having to pull the data by going into every instance individually, so it is a big time saver, and allows for information to flow up to the executive level quickly, providing quick summaries of important stats.