Authorize.Net for My Business
March 24, 2022

Authorize.Net for My Business

Patricia Rountree | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Authorize.Net

Authorize.Net is used as a gateway to other accounting systems in the company. Prior to that and in some occasions we use it to run credit cards directly though the system without having the physical card in hand. Authorize.Net "tells" us if there is an immediate issue with the credit card number, or if the transaction went through. A detailed report is emailed at the end of the day or next day.
  • Stores credit card information in encrypted format
  • Works great as a payment gateway to other systems, such as Wave
  • Maintains a payment history
  • Handles monthly repetitive transactions
  • Can run transactions anytime I need to
  • Good support system
  • Could be easier to research payments
  • I rarely have to call them. Maybe a checklist when you start using
  • Integration could be simpler
  • Easy access from any computer in the office
  • Great support
  • Security
  • Keeps are cash flow up to date
  • The cost is not high, and we do get a breakdown on fees
  • The automatic features and great for reoccurring charges
  • Stripe
We were unfamiliar with other products like Authorize.Net having used Stripe for so long. One of our e-commerce customers wanted to use Stripe as a payment platform on their website. Stripe seems okay, we looked at it, but the support was not as good as the system we have now.

Do you think Authorize.net delivers good value for the price?

Yes

Are you happy with Authorize.net's feature set?

Yes

Did Authorize.net live up to sales and marketing promises?

Yes

Did implementation of Authorize.net go as expected?

Yes

Would you buy Authorize.net again?

Yes

We do not have a credit card machine, everything is done inhouse, on the Internet. With Authorize.Net I do not have to be concerned with PCI compliance, as that falls to Authorize.Net. We manually run our credit cards and Authorize.Net allows us to do this quickly. If there's an expired date we are notified, if there the credit card declines, we are notified as soon as we run the card. With declined cards, because they are stored on the Authorized.Net we can contact the customer, update the account and set a future time for the transaction if necessary. I don't see a situation where is would not be appropriate to use.