Avalara is a solution that allows you to focus on other matters
May 09, 2019

Avalara is a solution that allows you to focus on other matters

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns
  • CertCapture
  • Avatax Global

Overall Satisfaction with Avalara

Avalara is being used to calculate sales and use tax for both our online product store, as well as our subscription platform for content distribution to calculate tax on a US, Canadian, and EU basis.
  • Account management.
  • Maintenance of tax rates and changes.
  • Cross-functional collaboration.
  • Lately, the site has gone down for extended periods with no explanation of why.
  • Identification of new solutions to current clients.
  • Integrations with more platforms.
  • Allowed the company to have less staff in this area internally.
  • Removed the compliance burden from the company.
The program was implemented before I arrived, but there have been few issues with the implementation since plug-in.
  • Magento
  • Aria
  • Netsuite
No information in this area.
The program is easy to use from the client side, but due to the volume of our transactions, running the reports are extremely slow and we are forced to shorten the number of days in a report, which then requires offline addition.
Vertex does a better job for large multi-nationals, but I see Avalara growing into a contender in this space.
I feel Avalara is a good solution for a startup or mid-size company. IT has been working on its bench strength to be a solution to larger companies multinational as well.

Avalara Feature Ratings

Sales and Use Taxes
Cross-border Taxes
VAT / GST Taxes
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
Tax Data Reporting
Compliance Administration Management
Tax Exemption Processing
Tax Document Management
Complex Tax Scenario Management