AVI SPL Review
February 24, 2022

AVI SPL Review

Jordan Barisano | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with AVI-SPL

AVI SPL was supposed to be our long term AV company. The equipment is all extremely late from my experience. The on-site training has been poor I feel. We never receive updates on where our equipment is. The customer service all around has been horrible in my opinion.
  • they're nice people
  • nothing
  • nothing
  • they should be providing you with updates on your equipment
  • they need to improve their communication skills
  • better project managers
  • We only have one functioning conference room when we should have three.
  • We still don't know how to properly use the Crestron
No, I've never even heard of the AVI SPL global help desk.

Do you think AVI-SPL delivers good value for the price?

No

Are you happy with AVI-SPL's feature set?

No

Did AVI-SPL live up to sales and marketing promises?

No

Did implementation of AVI-SPL go as expected?

No

Would you buy AVI-SPL again?

No

I wouldn't recommend them to a colleague.