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User Axcient x360Recover to sleep well at night
March 03, 2023

User Axcient x360Recover to sleep well at night

Josh Hatch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Axcient x360Recover

We needed a cost-effective solution that provided adequate system backups and required little time to manage. Axcient x360Recover fit our needs perfectly, and their support has always been above-par. We use Axcient x360Recover to back up our internal servers. We also deploy Axcient x360Recover within our client's networks. The direct-to-cloud service works great for clients that need data protection but not onsite virtualization. \Axcient x360Recover performs regular image-based local backups and replicate to the cloud while providing virtualization capabilities in case of server failure.
  • Backup status reports are well designed and require little management time
  • Knowledgeable and personable support staff when you need
  • Multi-tenant cloud-based backup management
  • Appliance leasing at affordable monthly cost
  • Local drive cache when you need quick data restoration without an on-site virtualization appliance
  • Client-side backup agent lacks GUI-based configuration
  • Licensing portal is a bit non-intuitive
  • Appliance repurposing could be simpler
  • Server failure no longer stops business production
  • Clients have commented they feel worry-free having an appliance
  • Increases client retention when you get to easily "save the day"
Axcient's x360Recover appliance is functionally similar to Datto's Siris line. Axcient x360Recover devices offer significant cost savings over Siris without losing features or performance. Axcient x360Recover support is also much nicer to interact with over Datto. Monthly appliance leasing options from Axcient x360Recover are reasonable and make it simple for clients to see ROI.

Do you think Axcient x360Recover delivers good value for the price?

Yes

Are you happy with Axcient x360Recover's feature set?

Yes

Did Axcient x360Recover live up to sales and marketing promises?

Yes

Did implementation of Axcient x360Recover go as expected?

Yes

Would you buy Axcient x360Recover again?

Yes

We've found that the Axcient x360Recover appliance shines in small business networks with a single domain controller. For small businesses that are budget constrained, the device alleviates much of the concern from needing additional domain controllers. Within 5 minutes, you can virtualize the server image from the previous hour, and your client's computers continue functioning as if there were no server failures. Modifying the backup policy retention gives you the ability to store images from even years in the past. Storage usage isn't part of the recurring costs.

Axcient x360Recover Feature Ratings

Disaster Recovery
10.0
Disaster Recovery Planning
10
Hot Sites
10
Disaster Recovery Testing
10
Automated Disaster Recovery
10
Data Center Backup
9.7
Universal recovery
10
Instant recovery
10
Recovery verification
10
Business application protection
10
Multiple backup destinations
10
Backup to the cloud
10
Deduplication and file compression
10
Snapshots
10
Flexible deployment
10
Management dashboard
7
Platform support
10
Retention options
9
Encryption
10
Enterprise Backup
10.0
Continuous data protection
10
Replication
10
Operational reporting and analytics
10
Malware protection
10
Multi-location capabilities
10

Using Axcient x360Recover

3 - All our technicians are trained to deploy and manage Axcient x360Recover. As the company President, I use it on all our systems to guarantee data protection within our organization.
3 - Anyone trained in Windows Server administration will have no issue managing Axcient x360Recover, and our tier 1 support handles 70% of all related tickets.
  • Protecting in-house mission-critical systems
  • Protecting off-site staff laptops
  • Guaranteeing data is recoverable from any point in time
  • Bring-Your-Own-Device makes it very economical to deploy Axcient x360Recover
  • Warm our office
Axcient x360Recover just works. We don't have to micro-manage our backups. The daily emailed boot screen verifications confirm snapshots were created successfully.