Blackbaud Raiser's Edge NXT is Best!
July 18, 2022
Blackbaud Raiser's Edge NXT is Best!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Blackbaud Raiser's Edge NXT
I use Blackbaud Raiser's Edge NXT to manage a portfolio of donors, track opportunities, and communications, and stay organized. I frequently use actions to track every time I interact with one of my donors, cultivating the relationship that leads me to the solicitation, then stewardship and starting the process all over again. NXT makes it easy to do that and collaborate with my colleagues on donors we have in common.
- Maintains donor records
- Gift tracking
- Communication tracking
- Easier ways to keep data updated
- Easier to pull and segment reports for all users with different authorizations and customizations
- Accurate gift tracking
- Easy report pulling
- Allows us to help with goal setting and tracking of gifts and potential gifts
- Organization of development portfolios
- Metric tracking
- Increased gifts year over year
- Increased new donors
Helps us keep prospects well stewarded and go through others that are not as qualified in an easy and efficient manner. Being able to see how many time's I've done outreach to a prospective donor allows me to know when it's time to take them out of my pipeline. Being able to see how many communications we have had throughout cultivation allows me to easily tell when they would be ready for a solicitation, Lastly, tracking stewardship activities and NXT reminding me of my donor's birthdays makes it easy to keep my donors happy.
- Online Training
- In-Person Training
Completely different ways to track events and fundraising processing. Blackbaud Raiser's Edge NXT is much more detailed and covers all aspects of fundraising. Classy is more event-specific which is what I had used it for. However, being able to add appeal codes, track people's attendance of events, and fundraising dollars for those events were great in NXT.
Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?
Not sure
Are you happy with Blackbaud Raiser's Edge NXT's feature set?
Yes
Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?
Yes
Did implementation of Blackbaud Raiser's Edge NXT go as expected?
Yes
Would you buy Blackbaud Raiser's Edge NXT again?
Yes
Evaluating Blackbaud Raiser's Edge NXT and Competitors
Not Sure
- Product Features
- Product Usability
The single most important factor was for it to be easily used, easily accessible, and help us import data from old software so we could keep records and notes on donors. This helped us not have to retract to an old school way of keeping paper files on donors or past gifts.
I would make sure we really understood all of the positive qualities of the softwares we were considering and what made sense for us as an organization. Many other softwares had some qualities we were looking for but NXT seemed to have everything we would need. This made it easy to compare to others and easy to determine it was the right choice.