Should be called Bull**** instead.
November 29, 2017

Should be called Bull**** instead.

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bullhorn Recruitment CRM

We selected Bullhorn as an upgrade from our prior ATS, Birddog. Having used it before, I was excited for the upgrade, or so I thought. Bullhorn is not great for non-agency recruiting. The big sell was all the customization....they neglect to tell you about training and that you do it all and have no idea how. They said their customer support is amazing, which it is in theory but I unfortunately used it multiple times a day and the answers would often counter prior answers.

Pros

  • Willing to help - Many offered help.
  • Sending mass emails - great for email blasts to contacts.
  • Organizing candidates - multiple distribution lists and filters available.

Cons

  • Corporate recruiting - nothing supports a simple non-agency option for open jobs.
  • Currency - have currency options available by country vs as a customization.
  • Run through prior to launch - Customize with clients, don't just provide support once it is done incorrectly.
  • Negative - while opening a new branch we counted on our conversion running smoothly. Not only were the jobs not posted on the day we told everybody to apply, none of the requests from our prior ATS were included to prevent prior negative candidates.
Sadly Bullhorn is barely better than Birddog in terms of options and notes,but worse overall. Salesforce is awesome. JobDiva great for appointments
If you are a corporate recruiter - run. When it had broadbean it had better functionality, but to even post a job on your site it has to be customized so much, it's a nightmare.

Bullhorn ATS & CRM Feature Ratings

Recruiting / ATS
6.7
Job Requisition Management
4
Company Website Posting
4
Publish to Social Media
7
Job Search Site Posting
8
Customized Application Form
7
Resume Management
6
Duplicate Candidate Prevention
9
Candidate Search
8
Applicant Tracking
6
Collaboration
6
Task Creation and Delegation
10
Email Templates
7
User Permissions
8
Notifications and Alerts
5
Reporting
6

Using Bullhorn Recruitment CRM

6 - Recruiting
1 - Recruiter
  • Collaboration and integration with current email platform
  • Synchronization of calendars and emails
  • Email templates
  • Shared distribution lists amongst team
  • Customize for corporate structure
It is not worth the man hours to fix and the stressfulness of issues. It doesn't show greatness for an ever changing environment that we have.

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