Captivate IQ is a User Friendly, Accurate Compensation Payout Platform
August 12, 2021

Captivate IQ is a User Friendly, Accurate Compensation Payout Platform

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with CaptivateIQ

We adopted CaptivateIQ as a commission payout platform. It allows us to review commission statements as well as download spreadsheets that detail the upcoming payout. Also allows us to approve or inquire if we believe there is an error in those payout statements. The fact we can do this all in one platform is very helpful.
  • Detailed downloadable spreadsheets
  • Approval feature
  • Inquiry feature allows for questions about payout statements
  • In a scenario with a base salary and commission structure the base salary is not able to be displayed.
  • Approval ability
  • Inquiry ability
  • Timeliness with deadline reminder emails
  • As a user I have experience with the product but not access to the ROI
Previous to CaptivateIQ our internal Finance Department was responsible for sending spreadsheets to all Account Managers. It was not efficient and there were sometimes issues with accuracy. In particular, as we are paid on collections as opposed to billing there are sometimes chargeback issues that were problematic. CaptivateIQ has eliminated those issues for users.

Do you think CaptivateIQ delivers good value for the price?

Not sure

Are you happy with CaptivateIQ's feature set?


Did CaptivateIQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CaptivateIQ go as expected?

I wasn't involved with the implementation phase

Would you buy CaptivateIQ again?


In a space that requires many different types or levels of compensation based on a customized pay structure this tool is very helpful. Allows for users to see their progress against Quarterly goals.

CaptivateIQ Feature Ratings

Sales compensation plan creation
Not Rated
Complex sales crediting
Not Rated
Sales compensation process automation
Incentive auditing/regulation compliance
Not Rated
Sales compensation dashboards & forecasting
Incentive modeling
Not Rated
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated