Item: Emburse Certify
Rating: 7
Author: Verified User

Overall Satisfaction with Certify

Use Cases and Deployment Scope

Certify is used across the entire organization for employee monthly expenses.

Pros and Cons

Pros

Clean intuitive interface
Provides a mobile app for receipt scanning
Provides history of all expense report activity

Cons

The website tends to be very, very slow when uploading or saving information
OCR engine through App for scanning receipts is awful, to the point of being useless
Mileage calculations through Mapquest tend to be inaccurate most of the time

Return on Investment

Overall a good solution for an organization. It saves a lot of time compared to other methods of expense tracking.
Automated integration with AMEX makes reconciling those expenses easy and timely.
Intuitive interface means there was not much of a learning curve.
Better and more available video training by Certify would be helpful to learn the best way to use the platform and save even more time.

It's not the best solution I have used, but also, it's not the worst either. It is an average solution, and I know it is on the cheaper side of the spectrum which is why my company chose it. They always choose the lowest cost provider. Certify also does not have any integration to the travel solution we use, so everything in that has to be manually uploaded.

Alternatives Considered

Concur Expense, Concur Travel and Expense, Expensify and Zoho Subscriptions

I believe for a large organization Certify is the least costly provider compared to other solutions. It is significantly better than using the likes of SAP's Concur ERP type platform. However, it is not as forward-thinking and cool to use like Expensify or Zoho. Again, you get what you pay for!

Other Software Used

Ceridian Dayforce, Microsoft Office 365, Salesforce.com

Likelihood to Recommend

In a smaller organization setting, or for people that are NOT road warriors like myself that have multiple receipts each day, it would probably be better suited. When you have many many receipts to document each month, going through each to ensure accuracy takes quite a long time and is burdensome.

Comments

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Certify: you get what you pay for!