Big fan of Chartbeat
December 08, 2023

Big fan of Chartbeat

Kate Lally | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chartbeat

We use Chartbeat to monitor live (fluid) recurrents to our website, other sister publications, and specific sections of our website. Chartbeat paints a picture of exactly who is reading what at any given moment, as well as how our site is performing on the whole at any one particular time.
  • Live statistics
  • Historical data
  • Traffic direction/generation
  • Can load too slowly
  • Positive - all staff can see how any content is performing in real time
It is a hugely beneficial tool as we can, basically, see what works and what doesn't, as well as having an idea as to which content needs more love ie social pushes etc
Very little room for improvement in my honest opinion
We can give content that is performing fairly well some additional pushes, and content that fails to reach a certain readership level is noted and it is unlikely to be repeated - at least not in the same format
Reader loyalty is of the utmost importance so being able to see dwell time is great. It is a big asset to have engagement time as well as page views

Do you think Chartbeat delivers good value for the price?

Yes

Are you happy with Chartbeat's feature set?

Yes

Did Chartbeat live up to sales and marketing promises?

Yes

Did implementation of Chartbeat go as expected?

Yes

Would you buy Chartbeat again?

Yes

Chartbeat is a great newsroom tool as it shows us how our content is performing at any given moment. A further breakdown of stats could be handy though

Chartbeat Feature Ratings

Traffic Reporting
9
Lead Conversion Tracking
9
Behavior Analysis
9
Bounce Rate Measurement
9
Device and Browser Reporting
9
Pageview Tracking
9
Event Tracking
9
Reporting in real-time
9
Referral Source Tracking
9
Customizable Dashboards
9