Phenomenal tool for building capacity in our sales org!
June 06, 2020

Phenomenal tool for building capacity in our sales org!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chorus.ai

  • Call Review
  • Coaching & Skill Development
  • Handoffs & Collaboration / Knowledge Sharing
  • Voice of Customer & Disseminating Success Stories
  • The automation of recordings with Zoom is fantastic. Once you turn it on, you get all calls recorded.
  • Confusion about turning on the integration with Zoom.
  • Shorter ramp time for new reps.
  • Faster dissemination of vital information relating to COVID-19 and the challenges our customers face.
Chorus works incredibly well with Zoom The integration allows us to record all of our sales calls for review and coaching.
As a sales org, our reps spend a lot of time traveling. Being able to listen to sales calls on their mobile device or car bluetooth for training while our reps travel has been a great way to build capacity without having to take time out of their schedules.
When I have had issues or questions about Chorus, the Chorus support team has been very responsive and has helped me get up to speed ASAP.
Chorus has been instrumental to our sales org for coaching and learning, as well as disseminating examples and customer stories.