Chorus.ai is great!
August 11, 2021

Chorus.ai is great!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chorus.ai

  • When you are within a call recording, the insights are second to none. You can track talk time, longest monologue, to self-coach for any future meetings.
  • Love how you can see the slides or screens that were presented/demoed. It is very valuable for hearing talk tracks around specific slides for ramping reps.
  • Their Zoom app looks very interesting and can be a great time saver.
  • Would love to see deal risks presented clearly if they build a better integration with SFDC. Something that will capture all activity w/ every contact is an opportunity, and present deal risks like not being multithreaded, no activity in x days, no execs engaged, etc.
  • Managing users is a very manual process. Getting your initial employees setup is easy, but anytime there are promotions or team changes, you have to update them in Chorus.ai manually.
  • Reduced ramp time.
  • Quantifiable coaching results.
  • Consistent messaging.
I have not used any other conversation intelligence tools. I saw a demo of Outreach's Kaya and it looked like a very basic offering. Chorus.ai is highly differentiated and has joined forces with another necessary tech stack vendor (ZoomInfo). Really excited to see where they go.

Do you think Chorus by ZoomInfo delivers good value for the price?

Yes

Are you happy with Chorus by ZoomInfo's feature set?

Yes

Did Chorus by ZoomInfo live up to sales and marketing promises?

Yes

Did implementation of Chorus by ZoomInfo go as expected?

Yes

Would you buy Chorus by ZoomInfo again?

Yes

It is well suited for call reviews because it surfaces a lot of information if you weren't able to be on the call.