Overall Satisfaction with ChurnZero
I use ChurnZero for client management, onboarding management, tasks, reduced churn, churn analysis, and many other items. Additionally, the utilization of alerts makes it quick and easy to be updated with key information about all of my enterprise and non enterprise accounts.
- Support
- Onboarding practices
- Account monitoring
- Churn scores are tough to nail down
- You really have to be a pro and know the ins and outs of each feature to get full usage
- Code
- Data cleanse
- Onboarding improved
They are used for different things. They compliment one another
Do you think ChurnZero delivers good value for the price?
Yes
Are you happy with ChurnZero's feature set?
No
Did ChurnZero live up to sales and marketing promises?
Yes
Did implementation of ChurnZero go as expected?
No
Would you buy ChurnZero again?
Yes