Simple, Scalable and Fully Featured
November 18, 2023

Simple, Scalable and Fully Featured

Kevin Almond | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Modules Used

  • MX64
  • MX64W
  • MX67
  • MX67W
  • MX67C
  • MX68
  • MX68W
  • MX68CW
  • MX84
  • MX100
  • MX250
  • vMX
  • MX105
  • MX95

Overall Satisfaction with Cisco Meraki MX

We currently use Cisco Meraki MX as our primary internet firewall, which is a migration from another Cisco product and chosen as we now have limited infrastructure on-prem and more in the cloud. As a UTM device, it fulfils all the business needs regarding security, visibility and manageability. It also allows our technical user base to leverage remote access VPN, both AnyConnect and L2TP clients where required. Additionally we resell and support Cisco Meraki MX at several of our customers, where they needed simplified VPN configuration and management across multiple locations, delivered via Auto-VPN and full featured security that could be managed effectively by less skilled and knowledgeable IT staff.
  • SDWAN / Auto-VPN
  • Rapid deployment to new location
  • Zero touch provisioning
  • Simple configuration
  • Full visibility of traffic ingress and egress through the MX
  • Traffic analytics
  • Utilise Cisco AnyConnect VPN Client
  • AnyConnect implementation needs to offer more bespoke configuration
  • Content Filtering reporting is not very good
  • Migration to new Dashboard has left a very mixed experience across pages

Do you think Cisco Meraki MX delivers good value for the price?

Yes

Are you happy with Cisco Meraki MX's feature set?

Yes

Did Cisco Meraki MX live up to sales and marketing promises?

Yes

Did implementation of Cisco Meraki MX go as expected?

Yes

Would you buy Cisco Meraki MX again?

Yes

  • Improved service delivery and changes that can be completed quicker
  • Expand administration to additional team members
  • Cheaper alternative to more costly subscriptions for security features
  • Deployment times are quicker - improved time to value
Both ourselves and our customers continue to benefit from the rapid deployment timescales of Meraki MX appliances, with often zero touch provision being leveraged at remote site / office locations.
Administration is also no longer restricted to just the security guy within the IT Team, it can and has been expanded out to other individuals who are now more than capable and confident to manage a Meraki MX device.
Alerting through either email or now webhooks directly into a MS Teams Channel or Webex Space makes problem solving and awareness of issues even easier than it was before, you usually know before the users do that an issue has occurred.
The use of the varied alert and messaging paths has opened up better visibility of the solution and problem areas. No longer do we wait for users to log support tickets to have issues investigated, we can turn on as many alert settings as required and have them immediately fed into the likes of Webex or Teams via direct integration over webhooks. We have also created a bespoke dashboard within Zoho Creator that takes 1000's of alerts and keeps them for much longer than the native Meraki Dashboard can - which is good for trend analysis. The Zoho Creator can then decide which alert is escalate into a full blown service ticket automatically. This presents us an almost complete alert to visualisation to ticket flow.
The Meraki MX can be deployed as a single firewall/UTM appliance or can be deployed as part of a very large multi-geo / worldwide solution. The Dashboard does have limitations on the number of network and devices it can manage, but this will not present an issue for most customers, as we are talking 1000's of devices before the limits are reached.
A lean IT Team will definitely benefit from a Cisco Meraki MX deployment, as the time to deliver service is far ahead of many other vendors. For many remote site locations the MX can be sent straight to site without IT ever having to touch it in the first instance. Where the MX does not fit well is a Data centre location as an example, as here is where very granular policy and rule application is usually required, which is at odds with the Meraki vision of simplify everything. For a location where very customised and granular policy is required, deploy traditional Cisco FTD devices, where simple management of fully featured products is needed then Meraki is a great fit.

Cisco Meraki MX Feature Ratings

Identification Technologies
8
Visualization Tools
8
Content Inspection
7
Policy-based Controls
8
Active Directory and LDAP
9
Firewall Management Console
9
Reporting and Logging
6
VPN
8
High Availability
9
Stateful Inspection
8
Proxy Server
Not Rated